- WorldVia (Roswell, GA)
- WorldVia seeks a highly experienced Customer Care Air Ticketing Agent to join our Air Services team. As an Air Ticketing Agent , you will an integral part ... our continued growth by supporting our members with airline ticketing needs. Your expertise in customer service, airline ...state or local laws. Requirements 3-5 years travel industry systems GDS, Worldspan, Sabre,TRIO, and Agent Air… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …in containment as needed. 5. Maintain accurate and detailed documentation within ticketing systems (eg, Jira, ServiceNow), ensuring traceability and knowledge ... for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and...configurations, encryption, logging, and automation. 3. Manage user and system access for cloud and on-premise environments, including identity,… more
- ClearlyAgile (Tampa, FL)
- …calling, tool use, or API integration to extend agent capabilities. System Integration + Connect agents to internal systems , databases, knowledge bases, ... AI Agent Developer (LLM Specialist) Role Overview The AI...This role focuses on enabling complex workflows, reasoning capabilities, system integration, and secure data interaction across enterprise environments.… more
- City of Minneapolis (Minneapolis, MN)
- …articles, obtain and enter customer information and navigate through IT ticketing system * Good organizational, multi-tasking and time-management skills ... IT Service Desk Agent I - In-Person Support Print (https://www.governmentjobs.com/careers/minneapolismn/jobs/newprint/5120128) Apply IT Service Desk Agent I -… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with ... the use of AI to improve support efficiency and effectiveness. + Experience in Email Marketing SaaS a plus. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and… more
- Guest Services (Biwabik, MN)
- …providing professional, welcoming, and efficient services while assisting guests with ticketing , season pass sales, and other various product sales using ... point-of-sale systems , as well as offering general resort information. Guest...Assists with the daily setup, organization, and presentation of ticketing and sales area to ensure a clean, professional,… more
- Alaska Airlines (Ketchikan, AK)
- …that are all designed to take you places. **Role Summary** The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). ... responds to guest inquiries and performs various tasks in ticketing , check-in, and boarding areas. This is a union...challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees.… more
- SAIC (AL)
- …skills (accuracy and attention to detail required). Ability to utilize TEAMS, Email, ticketing system to communicate with the customer and support staff. + ... **Description** **SAIC** is looking for a **Service Desk Agent ** for a outstanding opportunity to join our...computer equipment assigned and ensure all software and operating systems are updated when they are available. + Complete… more
- Horizon Air (Walla Walla, WA)
- …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
- Insight Global (Braddock, PA)
- …Maintain a professional, user-friendly approach when assisting faculty, staff, and students Ticketing System Management * Log, prioritize, and resolve tickets in ... IT ticketing systems (ServiceNow, Jira, Zendesk) * Monitor and follow up on open tickets to meet SLA requirements * Document solutions and update the knowledge… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position ... skills are required * Proficiency with Microsoft Office, Outlook, CRM, and ticketing /tracking systems required * Organized with the ability to multitask,… more
- SkyWest Airlines (Salina, KS)
- …as needed + Conduct briefings and meetings with station personnel + Cross Utilized Agent Duties as required **Minimum Requirements** + Be at least 18 years of age ... goal oriented + Ability to work under pressure + Thorough understanding of ticketing /gate/ramp procedures + Ability to lift 50+ pounds consistently, with or without… more
- Montage Marketing Group (Rockville, MD)
- …contracting environment, you will oversee IT operations from everyday helpdesk ticketing through systems administration, vendor management, budgeting, and ... for a great opportunity to drive organizational strategy and lead hands-on helpdesk/ systems administration efforts? Do you have a strong background in developing and… more
- Leidos (Laurel, MD)
- …communication of status to agency management and internal customers + Use a ticketing system , document repository, and customer tools and applications. + ... support for implementation, troubleshooting and maintenance of Information Technology (IT) systems . Manages IT system infrastructure and any processes related… more
- SAIC (San Diego, CA)
- …help desk procedures. + Log all help desk/networking monitoring interactions in HELIX ticketing system . + Redirect problems to appropriate resources. + Identify ... Information Exchange System (VIXS), and Wireless Reachback System (WRBS) Programs of Record information systems ....with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems . + Strong Oral and written… more
- GE Appliances, a Haier company (Louisville, KY)
- …operations (eg, automated status dashboards, form-fillers, API integrations for ticketing systems ). **Cross-Functional Collaboration (10%):** + Partner with ... developing, training, and monitoring AI solutions such as virtual agents, agent assist tools, knowledge automation, generative AI applications, and digital sales… more
- Ivyhill Technologies LLC (College Park, MD)
- …and office equipment such as Microsoft Office, copiers/scanners, fax machines, phones and ticketing systems + Comply with helpdesk and government agency policies ... new regulatory policies, solution codes, resolution steps, and familiarity with the ticketing /telephony system + Possess and apply a comprehensive knowledge… more
- General Dynamics Information Technology (Albuquerque, NM)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** Computer Systems ,End User Support,Information Technology (IT) Services,Trouble Ticketing ... support on weekends)** **Requirements:** + **Required** : Nuclear Accountability or weapons systems reporting (WSR) experience + **Required** : 2W2 experience +… more
- NTT DATA North America (Charlotte, NC)
- …familiarity with backups & restores (full, differential, log). + Knowledge of Ticketing systems (ServiceNow, JIRA, Remedy, etc.). + Strong troubleshooting and ... + Patching - Schedule and monitor patch deployments for VMs/resources, Validate post-patch system health. + Database Monitoring & Health Checks - Monitor SQL server… more
- JPMorgan Chase (Houston, TX)
- …accurate financial records. + Correcting exchange tickets in the IAR and TRAMS systems to maintain consistency and accuracy in ticketing information. + Reviewing ... will be responsible for utilizing the TRAMS/IAR sales reporting system for travel agents, facilitating the settlement of sales,...more than just a job. As a full-time ARC/IAR Agent , you will join our esteemed team of accounting… more
