- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of ... the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- M. C. Dean (Austin, TX)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...Help desk phone calls; triage initial phone calls providing support and determine when escalation is required. + Utilize… more
- Georgia Military College (Fairburn, GA)
- …with classroom technology and makes technological updates/recommendations to meet changing needs. Provides tier 1 helpdesk support to students to ... duties as assigned. Media/Technology Related: + Works with Main campus to resolve tier 1 student, faculty, and staff IT helpdesk tickets on accounts and… more
- Sharp Electronics Corporation (Downers Grove, IL)
- … Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized clients with ... tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts...1 to 3 years' experience in a technical support role + Current Microsoft Desktop Certification is highly… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier ... agency management and internal customers. This position requires onsite support at a single work location in the Washington...not limited to: + Contribute to physical security system support to meet service level agreements. + Support… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via phone, ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2384/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find… more
- Insight Global (Montgomery, AL)
- …Description Insight Global is seeking a reliable and proactive Tier 1 Helpdesk Technician to provide essential onsite IT support at our St. Louis, MO ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 1 + year of professional IT support experience or… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users. They will support a newly awarded contract ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- General Dynamics Information Technology (Elkridge, MD)
- …Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems Support **Certifications:** CompTIA Security + certified ... (DoD 8570 IAT Level II) - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:**...**Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT… more
- Waverly Health Center (Waverly, IA)
- …accurate documentation of inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support : + Answers and responds to phone and electronic ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …by SMART-T Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate escalation ... Clearance Work Schedule:Onsite, Full-Time Role Overview: As a SATCOM helpdesk technician, you will provide technical support ...to Tier 3 as needed + Support and… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...Qualifications: + Bachelor's degree in a related field and 1 + years of relevant experience. + A combination of… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- …providing customer and user support to an IT operations environment + Experience as a Tier 1 helpdesk techni cia n or with resp ond ing to incident ... Helpdesk Technician The Opportunity: Your combination of people...operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific… more
- Genesee Community College (Batavia, NY)
- …On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS HelpDesk . ... by the supervisor. + Answer inbound calls + Create support tickets + Triage and re-assign new unassigned tickets...to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm.… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SC. The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist II to support the AFCENT...resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to… more
- TEKsystems (Kansas City, KS)
- …City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire ... Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience....M365, Windows 10, Active Directory, VPN and Network Printer Support . General Purpose Provide first-level technical support … more
- TEKsystems (Fall River, MA)
- …phone system, and servers. + Escalate issues that are of higher difficulty to the next tier of support . + Support IT projects that require interaction with ... equivalent in education and experience. Bachelor's degree preferred. Technical Experience ( 1 + year of the following) + Strong understanding of Windows desktop… more
- AssistRx (Maitland, FL)
- …assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and laptops, and ... The Service Desk Support Tech is a member of the Internal Systems IT Support Team responsible for providing in-person and remote IT support to ARx staff and… more