- EOS (Pflugerville, TX)
- …will focus on providing day-to-day leadership and operational oversight for IT Asset Management, Tier 1 Service Desk Operations, and AV Infrastructure ... manage a regional team of support engineers across IT, Service Desk , and AV functions. Plan and...and Downtown areas. Serve as the escalation point for Tier 1 support issues and liaise with… more
- Wytheville Community College (Bluefield, WV)
- …schools, and other institutions of higher education not only within the service region but throughout the Commonwealth; promoting Appalachian Culture and cultural ... quality in all programs and services. As the Systems Engineer, this Tier 2 position supports the colleges server infrastructure and Microsoft 365 environment… more
- WINDSOR FASHIONS LLC (Santa Fe Springs, CA)
- …procedures, work rules and guidelines. Job Summary: As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and ... Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier...Organizational Skills HS Diploma Physical Demands: Sitting at a desk /computer all day. The environment is fast paced, and… more
- Parsons Corporation (Centreville, VA)
- …are always accessible to a worldwide mission ! What You'll Be Doing: Adjudicating tier 1 level inquiries and have the authority to escalate complex issues ... field, or equivalent combination of education and experience Expertise to adjudicate Tier 1 level inquiries Excellent communications and analytical skills… more
- Riverside County, CA (Moreno Valley, CA)
- …Department: RUHS-Medical Center Division: RUHS Opening Date: 07/18/2025 Closing Date: 8/ 1 /2025 11:59 PM Pacific ABOUT THE POSITION The Riverside University Health ... Sterile Processing and Distribution Technician) or CRCST (Certified Registered Central Service Technician) is highly desirable. Physical Requirements: Must be able… more
- KidStrong (West Orange, NJ)
- …to 50 lbs Compensation & Benefits Base Pay: $49,500/year Plus Bonus Structure below Tier 1 : +$500/month ($6,000/year) Tier 2: +$750/month ($9,000/year) ... Growth: Be part of a fast-moving team with leadership opportunities. This isn't a 9-5 desk job -this is a career with purpose that lets you set a flexible, full-time… more
- Myo (New York, NY)
- …Who We Are Myo is modern physical therapy to futureproof your body. Through 1 : 1 expert care, our team of physical therapists, chiropractors, and massage ... and impact of partnering closely with your clinic's Front Desk team You are a clear communicator and understand...communicator and understand the importance of a positive customer service experience Working at Myo One-on-One Care: You'll see… more
- radiology partners (Nashville, TN)
- …of the front desk division. This person will assist the Patient Service Representative staff in registering new patients and former patients to schedule their ... and Radiology! Who We Are: Discover Premier Radiology, the gateway to top- tier outpatient imaging in Tennessee! With access to hundreds of board-certified… more
- Galderma SA (Dallas, TX)
- …meet ad hoc customer requirements Create and maintain operational scorecards & conduct Tier 1 meetings with external partners (suppliers, CDMOs, 3PLs, etc.) as ... products. This role works closely with suppliers, procurement, manufacturing, customer service and logistics teams. Essential Functions Supply Planning & Inventory… more
- AIT Worldwide Logistics, Inc. (Secaucus, NJ)
- …resource to the employees. Additionally, this role involves managing relationships with service providers and partners throughout the globe, being the liaison for ... of a dynamic team that values excellence, teamwork, and career growth. With top- tier training and advancement opportunities, AIT Home Delivery is the perfect place… more
- Keplr Vision (Henderson, NV)
- …flow through excellent time management and multitasking skills What We're Looking For: 1 + year of customer service experience (healthcare experience a plus, but ... Water St Are you passionate about providing exceptional customer service and making a difference in the lives of...of contact for patients, offering a welcoming atmosphere and top- tier care every step of the way. What You'll… more
- Phoenixville Animal Hospital (Phoenixville, PA)
- …PA 19460 www.phoenixvilleanimalhospital.com $25 - $31/hour + Annual Bonus Opportunities $ 1 ,500 Sign-On Bonus! Shift Details 4-day work week Rotating Saturday shift ... we're a 3-doctor, AAHA-accredited small-animal practice with a reputation for combining top- tier veterinary care with a fun and supportive team environment. We take… more
- GovCIO (Washington, DC)
- …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- …for being the first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 ... Position Title: Tier I Help Desk Location: Camp...preferred Preferred Skills: + Experience in working in a service desk dealing with incidents and requests,… more
- Children's Mercy Kansas City (Kansas City, MO)
- …the team and provides guidance on monitoring processes. + Performs daily tasks to maintain the Tier 1 Service Desk and Customer self- service ... Senior Analyst is a subject matter expert on all Tier 1 support processes. Serves as an...and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents… more
- Aveanna Healthcare (Atlanta, GA)
- …team for internal employees. This position will also be responsible for managing the outsourced tier 1 Service Desk team and processes. It demands ... to computer systems, hardware, and software. Manage the tier 1 outsourced Service Desk process, providing metrics, training, and documentation. Manage… more
- Robert Half Technology (New York, NY)
- …addressing technical issues and ensuring optimal system performance. * Troubleshoot and resolve Tier 1 service desk tickets efficiently, maintaining ... networking concepts. * Demonstrated ability to troubleshoot technical issues and resolve service desk tickets. * Experience in managing IT vendors, including… more
- Parsons Corporation (Colorado Springs, CO)
- …Program (SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk ) and Tier 2 (Escalation) ... systems, Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 + Works with… more
- Hensel Phelps (Phoenix, AZ)
- …hardware, software, networked peripheral devices, cabling, and networking hardware and software products. + Assist Tier 1 Service Desk to work with end ... to government, commercial, transportation, critical facilities, healthcare and transportation. Ranked # 1 in aviation and #6 overall general contractor in 2024 by… more
- TekSynap (Washington, DC)
- …programming skills. + Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting ... request tickets and provide daily updates. + Provide a service desk call center support from 0600...- 1800 Monday - Friday. + Serve as the Tier 1 and Tier 2… more
