- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist II to ... The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis,… more
- Genesee Community College (Batavia, NY)
- …currently registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for ... the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated...+ Ability to be punctual and trustworthy Equipment Used: Mobile phone, desk phone, computer, printers, fax Physical Demands:… more
- TEKsystems (Raleigh, NC)
- …technical issues efficiently while delivering excellent customer service. Key Responsibilities: + Provide Tier 1 and Tier 2 technical support for end-users ... Summary: We are seeking a skilled and customer-focused IT Helpdesk Specialist with a minimum of 3 years of...or equivalent knowledge of ITSM frameworks. + Experience with mobile device management (MDM) tools. + Familiarity with scripting… more
- TEKsystems (Kansas City, KS)
- …Resolve basic to moderately complex problems while referring more complex problems to tier 2 technicians. Assist users inquiring how to use specific software, ... City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician Beltsville, MD 20705 Clear Connection is the trusted technology partner that businesses have been relying on for 30+ years. Guided by ... organizations to assess whether their existing storage, systems, networking, mobile , or collaboration infrastructures are equipped to support the...Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Rallye Motor Company (Roslyn, NY)
- …Provide technical troubleshooting and resolution for computer hardware, software applications, mobile devices, and network hardware. + Respond to and resolve ... remote access, and in-person support. + Escalate complex or unresolved issues to Tier II/III support teams as necessary. + Handle escalated customer support issues… more
- TEKsystems (South San Francisco, CA)
- …and operational efficiency in a fast-paced, collaborative environment. Key Responsibilities: + Deliver Tier 1 and Tier 2 technical support via phone, ... Directory, and network connectivity. + Support and maintain desktops, laptops, mobile devices, printers, and other peripherals. + Utilize ServiceNow to manage,… more
- Meta (Bellevue, WA)
- …(Mac OSX 14, Windows 11), including mobile devices running Apple iOS & Android mobile operating systems 8. 2 + Years of experience in a technical support role ... products). Our goal is to deliver technical/non-technical support with top- tier customer service, satisfaction and timeliness. **Required Skills:** Enterprise… more
- City of New York (New York, NY)
- …- Ensure high levels of customer service quality and availability by working closely with Tier 2 , Tier 3 and Vendor support groups. - Make determination ... technical support to RCDA staff. - Maintain and support computer hardware, software, mobile devices and telephone issues. - Create and manage assigned tickets using… more
- ManpowerGroup (Tucson, AZ)
- …and other workplace technology. * Troubleshoot and resolve hardware, software, and connectivity issues at a Tier 1 and Tier 2 level. * Serve as a first point ... **Required Qualifications:** * 1-3 years of relevant technical support or helpdesk experience, preferably in an in-person environment. * Proficient with Windows… more
- TEKsystems (Minneapolis, MN)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our ... 3+ years of experience supporting and administering O365. + 2 + years of experience troubleshooting Windows Server 2016 and...+ 3 years of experience working on a technical helpdesk or equivalent network administration role. + Minimum of… more
- Nammo Defense Systems, Inc (Perry, FL)
- …optimal performance, reliability, and cybersecurity. ESSENTIAL JOB FUNCTIONS: + Provide Tier 1/ 2 technical support, troubleshooting hardware, software, and ... network issues for end-users. + Manage and resolve helpdesk ticket escalations efficiently. + Support and maintain desktops, laptops, mobile devices, and… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... troubleshooting, and configuring PC Hardware and peripherals. + End-User desktop support, mobile device support, email support, phone support, etc. + A+,Network+ or… more