- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple ... tier support to end users. They will support a newly awarded contract providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- SATCOM Helpdesk Technician Aberdeen Proving Ground, MD...In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 ... are currently hiring for a dynamic and experienced SATCOM Helpdesk Technician . Clearance:Active DoD Secret Clearance Work...support for supported systems and will facilitate escalation to Tier 3 as needed + Support and review applicable… more
- Genesee Community College (Batavia, NY)
- …currently registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support ... for the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated...Mon - Friday 8am - 4pm. Minimum of a 2 hour shift with no more than 20 hours… more
- TEKsystems (Kansas City, KS)
- …Resolve basic to moderately complex problems while referring more complex problems to tier 2 technicians. Assist users inquiring how to use specific software, ... work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description:...in related field of study preferred Bachelor's Degree preferred 1- 2 years of experience in MS Windows environment handling… more
- AssistRx (Maitland, FL)
- …opportunity to assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and ... laptops, and troubleshooting. + PC Imaging, inventory, and lifecycle support for equipment + Serves as an escalation path for local IT Support Technicians + Installation and troubleshooting of printers and other peripherals as required. + Provide instruction… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title: IT Support Specialist / Cabling Technician ( Tier 2 ) Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the ... hardware, software, and information systems. You will provide advanced helpdesk computer support to more than 200 employees at...multiple locations in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 … more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician Beltsville, MD 20705 Clear Connection is the trusted technology partner that businesses have been relying on for 30+ years. ... Due to continued growth, we are looking for a Tier 2 Help Desk Technician ...This position will follow all procedures outlines in the Helpdesk roles and responsibilities. Responsibilities: + Handle all aspects… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Sharp Electronics Corporation (Downers Grove, IL)
- … Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized clients with ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- Actalent (Durham, NC)
- … Technician to join our IT team. This role will be responsible for providing Tier 1 and Tier 2 technical support across our organization, ensuring ... physical security systems, and networking infrastructure. Essential Skills + 2 + years of experience in a helpdesk ...+ 2 + years of experience in a helpdesk or IT support role. + Strong understanding of… more
- Chenega Corporation (Albuquerque, NM)
- Data Center Technician II Albuquerque, NM Join our Talent Network Data Center Technician II Albuquerque, NM Are you ready to enhance your skills and build your ... technology capabilities, to ensure functional optimization in their business. TheData Center Technician IIwill support a 24x7 Data Operations Center (DOC) to ensure… more
- City of New York (New York, NY)
- …- Ensure high levels of customer service quality and availability by working closely with Tier 2 , Tier 3 and Vendor support groups. - Make determination ... citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT...networking concepts and network infrastructure. - Knowledge of KACE Helpdesk and WASP MobileAsset Management or similar help desk… more
- Epsilon, Inc (Quantico, VA)
- **AV/VTC Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information ... and audio visual/video teleconferencing. **An average day:** As AV/VTC Technician I, you will be a part of an...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- ManpowerGroup (Tucson, AZ)
- …and other workplace technology. * Troubleshoot and resolve hardware, software, and connectivity issues at a Tier 1 and Tier 2 level. * Serve as a first point ... Our client in the HR/Payroll Services industry is seeking a **Help Desk Technician ** to join their team. **Job Title: Help Desk Technician ** **Location: Tucson,… more
- Meta (Bellevue, WA)
- **Summary:** The Enterprise Solutions team is seeking an Enterprise Support Technician to assist in the support of our services at one of the most critical ... products). Our goal is to deliver technical/non-technical support with top- tier customer service, satisfaction and timeliness. **Required Skills:** Enterprise… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- TEKsystems (Chicago, IL)
- *This is a Tier 2 position - Minimum of 3 YOE REQUIRED* Description Serves as the initial point of contact and resolution for IT related incidents and requests. ... support, Microsoft office, Password reset, Outlook, Customer support, Vpn, Helpdesk troubleshooting, O365, Customer service oriented, Remote support, A+ Top… more
- Insight Global (San Diego, CA)
- …along with monitoring license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of ... Insight Global is looking for an on-site desktop support technician in San Diego, Ca. This person provides technical...support of 7/24 Global Support process by serving as tier 1/ 2 first point of contact and… more
- Rallye Motor Company (Roslyn, NY)
- …luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on computer systems. You ... offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able...in-person support. + Escalate complex or unresolved issues to Tier II/III support teams as necessary. + Handle escalated… more
- TEKsystems (Frankfort, KY)
- …. 2 + years in any of the following areas: Information Technology, Installation Technician , Helpdesk - Tier 1+, Network Operations Center Technician ... KNOWLEDGE & EXPERIENCE . Ability to identify and troubleshoot defective equipment . Determine and resolve hardware issues prior to deployment . Possess network room knowledge and experience ATTRIBUTES . Effective interpersonal skills . Effective analytical /… more