- Insight Global (Braintree, MA)
- …healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or services forwarded ... support, or assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding eg Meraki, Cisco, Aerohive, Ruckus,… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title: IT Support Specialist / Cabling Technician ( Tier 2) Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the 101) ... service skills. * 3 + years of Microsoft Office365 Administration support experience. * 3 + years of Tier 2 desktop support-related work experience. * 3 +… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …services, following documented procedures and escalating unresolved issues to Tier 3 staff. + Adhere to established escalation protocols, ensuring prompt ... **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Service Desk Specialists to support a customer in Stafford, VA. Support for the… more
- Vancouver Public Schools (Vancouver, WA)
- …engagement specialists will monitor data and assist classroom teachers with students requiring tier 2 and tier 3 behavioral interventions. These specialists ... at risk of facing exclusionary discipline measures. + The specialist will utilize the VPS/VEA STUDENT MANAGEMENT & DISCIPLINE...+ Capacity Building: Build capacity with teachers in supporting tier 2 and tier 3 … more
- Bright Horizons (Newton, MA)
- The Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care. The individual ... individual will provide support on issues escalated from the Tier 1 role as well as issues that require...response and resolution SLAs are met, and that correct escalation paths are followed in the troubleshooting and resolution… more
- Lithia & Driveway (Roseville, CA)
- …coordinating parties to resolution. + Perform timely triage, evaluation and re-assignment of Tier 3 work + Participate in the identification, documentation and ... Dealership: Lithia & Driveway | ITS Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT… more
- The Greentree Group (Reynoldsburg, OH)
- …amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier . Flexible/hybrid working schedules and 11 paid holidays, in ... Customer Support Specialist + Are you a customer service enthusiast...may be considered. + Minimum one (1) to three ( 3 ) years' experience in a business environment. + Strong… more
- Molina Healthcare (Syracuse, NY)
- …with healthcare professionals and maintains compliance with policies. **Job Duties** * Ensures assigned Tier 2 & Tier 3 providers have a Provider Engagement ... **Job Description** **Job Summary** The Sr Specialist , Provider Engagement role implements Health Plan provider...effective provider engagement activities. Ensures the core set of Tier 2 providers in the Health Plan have engagement… more
- Leidos (Quantico, VA)
- …of this exciting program Leidos is looking to hire a Sr. Active Directory Exchange Specialist in Quantico, VA to join our Team. As an Active Directory Exchange ... Specialist , you will be responsible for managing the operation,...and patches when required. + Serves as the IT liaison/ escalation point for application support and troubleshooting, provides guidance… more
- Cushman & Wakefield (Phoenix, AZ)
- **Job Title** Production Design Specialist **Job Description Summary** The Production Design Specialist oversees daily queue management, supports complex ... Proactively plan coverage for volume surges and team absences. + Serve as escalation point: Assist team members, brokers, and market operations. Assist PD management… more
- Guardian Life (Bethlehem, PA)
- …stakeholders and the billing administrator to resolve billing disputes. + Acting as the tier 3 escalation contact to resolve plans/member escalations by ... individual to join our team as a Benefits Operations Specialist . This role is responsible for serving as a...plans and administrative procedures and key resource for day-to-day tier 3 escalations related to eligibility, enrollment,… more
- UHS (Binghamton, NY)
- …Resolve simple problems without needing to escalate to Tier 2 or 3 support. + Escalation : Identify and escalate more complex issues to appropriate ... per hour, depending on experience Schedule: Saturday - Wednesday 3 -11:30pm Key Responsibilities: + Initial Troubleshooting: Handle basic technical...to Call Home - Located in New York's Southern Tier , UHS offers more than a career-we offer a… more
- DriveTime (Dallas, TX)
- …difficulties are resolved in a timely manner to prevent downtime. As an IT Support Specialist II, you would be the primary escalation point for the Enterprise ... Nice, But What's the Job?** As an IT Support Specialist II, you will be a key part of...of equivalent work experience & professional certifications considered. + 3 + years of IT Service Desk experience **Skills:** +… more
- Leidos (Tampa, FL)
- …PKI/certificate authorities, and DNS for secure authentication and service delivery. + Provide Tier III escalation support and mentor junior team members on UC ... reading!** We are in search of a Cisco UC Specialist to join our team at **MacDill AFB, FL.**...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- U-Haul (Phoenix, AZ)
- …applications and systems. Pay: $19 per hour Shift times: Tuesday-Saturday: 6:00am - 3 :00pm Job Details: + Provide Remote support, via phone queues and live chat ... + Research issues and assist in swift incidence and response scenarios. + Tier 1 issue troubleshooting and resolution with full documentation and escalation … more
- United Airlines (Chicago, IL)
- Achieving our goals starts with supporting yours. Grow your career, access top- tier health and wellness benefits, build lasting connections with your team and our ... procedures and facilitation to resolve issues + Provides as escalation path for pilot inquiries not resolved by the...experience + 1+ years of employee leaves administration + 3 + years Flight Operations experience + Knowledge of Flight… more
- Leidos (Hill Air Force Base, UT)
- …ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support * Provide timely situational awareness to ... for training, standard operating procedures, and tools capabilities. * Incident Escalation : Fault escalation , customer coordination and communications, and… more
- Leidos (O'Fallon, IL)
- …ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support * Provide timely situational awareness to ... Shift lead and O&M leadership for guidance * Incident Escalation : Fault escalation , customer coordination and communications,...ticket system updates and status reporting utilizing procedures between Tier I and Tier II. Record, assess,… more
- CACI International (Chantilly, VA)
- …monitor enterprise IT infrastructure, restart services and hardware when needed, and coordinate with Tier 2/ 3 teams to address complex problems. As part of a ... and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound incidents,… more
- Cushman & Wakefield (St. Louis, MO)
- …and resolved in a timely manner. + Ensure incident ticket quality standards are met to facilitate escalation to Tier 3 and can be used for queries by end ... **Job Title** Technical Support Associate- 3 **Job Description Summary** Resolve incidents escalated from...Job Position: Virtual Genius Bar Business Title: Technical Support Specialist REPORTS TO: Virtual Genius Bar Team Lead CLASSIFICATION:… more