- Aequor (San Diego, CA)
- Specific duties include: Hardware Imaging (Installing Windows, or system images) Hardware repair Helpdesk Tech Tier I/ II Tools: Windows 7, Windows XP, ... Acronis, Symantec Ghost, Microsoft System Center (SCCM), Norton/Symantec Ghost. Lenovo certification is preferred Skills needed A+ MSCE Windows Hardware Imaging/Support Lenovo certification is preferred. These positions offer competitive salaries, with the… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- General Dynamics Information Technology (Elkridge, MD)
- …Support,Systems Support **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA **Experience:** 1 + years of related experience **US ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, track, ... of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... professional experience + DoD Directive 8570.1 Information Assurance Technical Level II certification required(ie, Security+ CE, GSEC, SSCP, or CCNA-Security). +… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist ... The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis,… more
- AssistRx (Maitland, FL)
- …to assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and laptops, and ... troubleshooting. + PC Imaging, inventory, and lifecycle support for equipment + Serves as an escalation path for local IT Support Technicians + Installation and troubleshooting of printers and other peripherals as required. + Provide instruction to our user… more
- Two95 International Inc. (Cherry Hill, NJ)
- …and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and ... required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier ...a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested please send… more
- Koniag Government Services (Washington, DC)
- …but are not limited to:** The Help Desk Manager will oversee all aspects of Tier I and II technical support operations while managing SCIF security protocols and ... **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Helpdesk Manager with a Top-Secret clearance with the ability to obtain a SCI to… more
- BAE Systems (Herndon, VA)
- …Other incentives may be available based on position level and/or job specifics. ** Tier II System Administrator (Expert)** **114395BR** EEO Career Site Equal ... environment with great people? We are looking for a Tier 2 System Administrator with a robust Windows 10/11...include file, print, DNS, DFS and DHCP + Support helpdesk and users with general issues including public key… more
- Proven IT (Phoenix, AZ)
- …a knowledge center for customer calls in ConnectWise. + Communicates and works as a team with Tier II and Tier III to solve a customer's issues. + Uses logic ... Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT...workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the first line of support for… more
- Access Dubuque (Dubuque, IA)
- …Supervisor, Manager, and/or end user requests, referring more complex problems to the Tier II Technicians. + Aid the Server Administrators and Network ... IT Technician - Tier I **Crescent Electric Supply Co** 1 Positions...Posted On 07/15/2025 **Job Overview** As an IT Technician Tier I at Crescent Electric, you will be responsible… more
- Access Dubuque (Dubuque, IA)
- …Supervisor, Manager, and/or end user requests, referring more complex problems to the Tier II Technicians. + Aid the Server Administrators and Network ... IT Technician - Tier I **Crescent Electric Supply Co** 1 Positions...Posted On 07/16/2025 **Job Overview** As an IT Technician Tier I at Crescent Electric, you will be responsible… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- Chenega Corporation (Albuquerque, NM)
- …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk… more
- Hyundai Autoever America (San Diego, CA)
- 10447 - Desktop Support II Location - San Diego, CA - 5 days onsite PURPOSE This role provides the planning and delivery of customer support services, including ... symptoms. + Coordinates efforts with other IT teams to ensure all helpdesk /service requests are effectively resolved. # Performs other related duties as assigned.… more
- TEKsystems (Chicago, IL)
- *This is a Tier 2 position - Minimum of 3 YOE REQUIRED* Description Serves as the initial point of contact and resolution for IT related incidents and requests. ... support, Microsoft office, Password reset, Outlook, Customer support, Vpn, Helpdesk troubleshooting, O365, Customer service oriented, Remote support, A+ Top… more
- M. C. Dean (Austin, TX)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not limited ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
- TEKsystems (St. Paul, MN)
- …and must have great communication skills and demonstrate ability to communicate, document and resolve tier II issues as well as facilitate any triage to tier ... of the contract. Top Skills: 1. Experience providing level II Support, configuration and troubleshooting for enterprise level applications...* Develop new and maintain knowledge articles to teach helpdesk and level 1 teams * Determine best course… more
- Rallye Motor Company (Roslyn, NY)
- …remote access, and in-person support. + Escalate complex or unresolved issues to Tier II /III support teams as necessary. + Handle escalated customer support ... related to software and hardware deployments, account administration, and helpdesk tasks. + Draft knowledgebase articles, FAQs, and user...and requests, ensuring timely follow-ups and resolution. + Escalate Tier II and III issues to management… more
