- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... and community.We are currently seeking a talented and motivated ** Service Desk Specialist** for a Full Time...resolves technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... supporting critical missions and operations. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Link Solutions Inc (Adelphi, MD)
- …Responsible for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, ... helping protect our national security. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...(2) to four (4) years of relevant experience for Tier II support roles, or four (4)… more
- Choisys Technology (VA)
- Service Desk Technician - Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service ... Document all troubleshooting steps, resolutions, and knowledge articles to expand the Service Desk Knowledge Base. + Coordinate with Tier 3, network, server,… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …help desk / service desk experience. + Experience providing Tier II technical support. + Proficiency with Microsoft Office products. Preferred: + ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in Aberdeen Proving Ground, MD. +… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Leidos (Meridian, ID)
- …The candidate will serve as an escalation point for the Tier I and II technical Service Desk , providing software, hardware and network problem resolution ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos.... *Serve as the primary point of contact for Tier 1 and Tier 2 agents to… more
- TekSynap (Arlington, VA)
- …all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier - II Work Center support to receive and log ... + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility… more
- Leidos (Norfolk, VA)
- **Description** The SMIT Service Desk RDM Team has an...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...the organization's products and services. Primary Responsibilities **As a Service Desk RDM Technician, you will:** +… more
- Koniag Government Services (Washington, DC)
- …ideal Tier 1 Help Desk Engineer will: + Provide frontline Tier I support service requests via ServiceNow ticketing, system, email, phone, and in-person ... interactions + Efficiently document and manage all service requests using the Service ...Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- Koniag Government Services (Washington, DC)
- …**The ideal Tier 3 System Administrator will:** + Serve as an Escalation point for Tier II help desk . + Maintain the current print server and manage ... LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to...utilities including SCCM + Experience in maintaining and managing service accounts as required. Installing, modifying and maintains systems… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher...Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Two (2+) years or more of directly related help desk / service desk experience. + Experience providing Tier I technical support. + Proficiency with ... Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our...maintain an active DoD Secret Clearance. + IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140… more
- Compass Minerals America Inc. (Overland Park, KS)
- …UK Visit compassminerals.com for more information about the company and its products. **Summary** The Service Desk Admin II will have a strong background in ... add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our… more
- North Wind Group (Birmingham, AL)
- Location: Birmingham, Alabama Title: Help Desk II Schedule (FT/PT): Regular Full Time Travel Required: No Government Clearance: Ability to Obtain For over 25 ... phone and desk -side oversight for the timely resolution of technical issues. + Assist Tier 1 help desk in resolving issues beyond their level of support. +… more
- Robert Half Technology (Chicago, IL)
- …related to hardware, software, and network systems. * Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with ... Description We are looking for a skilled part-time Help Desk Analyst II to join our team...including Intune. * Strong ability to manage and prioritize service desk tickets. * Excellent communication skills… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... origins to resolve tickets. + Escalates remaining issues to Tier 2 and Tier 3 to ensure...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more