- GCI Communication Corp (AK)
- …software, and service -related issues. Essential Duties: Provide quality, tier one support of all Service Desk supported applications: + Provide ... and software applications, including at least one (1) year Tier I experience as a Service Desk Specialist, Desktop Technician, or in a relevant working… more
- Stantec (CO)
- …Opportunity** Our Information Technology team is currently seeking to fill one full-time Tier 1 Service Desk Analyst position whose primary role will be ... Service Desk Analyst - ( 240001RB... Service Desk Analyst - ( 240001RB ) **Description** Grow...+ Post-secondary education in Information Technology + Minimum of one to two years of IT experience or equivalent… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk ...desk -side support environment. Must also have at least one current Microsoft Certified exam qualifying them as a ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...(MAC) **Education/Certification:** + The ability to obtain at least one (1) of the following: + Current Microsoft Certified… more
- BRMi (Bethesda, MD)
- **Overview** We are seeking a customer-focused IT Service Desk Tier 1 analyst to join our team. The ideal candidate will have strong communications skills, a ... and the customer user community. **Responsibilities** + The IT Service Desk Tier 1 analyst...support to end-users. + Minimum High School dimploma plus one year experience. + Experience with Microsoft 365 Government… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... opportunity. **_ERP International is honored to have been named one of The Washington Post's 2023 Top Workplaces for...Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …onsite in DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support ... Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network and… more
- Leidos (Rockville, MD)
- …of colleagues who provide unmatched aid to our clients. **Primary Tasks:** + Provides Help/ Service Desk assistance to end users on a variety of issues. ... impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1). This is an...job. **Please Note:** This position is covered under the Service Contract Act and is subject to minimum wage… more
- Oneida Technical Solutions (Rome, NY)
- …to simulate and recreate user problems and providing the ability to handle all Tier One issues. Job Requirements + Secret security clearance required + Minimum ... knowledge. A week in the life of a Help Desk Support Specialist, Tier I: + Use...systems engineering and applications skillsets to execute resolutions for service restoral to include "root cause" analysis reporting. +… more
- Koniag Government Services (Baltimore, MD)
- …**Job ID 2390216** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... **Requirements** **Education:** + The candidate must hold at least one of the following certifications: HDI Customer Service...Candidates supporting this function shall have a minimum of one year experience serving in a help desk… more
- TEKsystems (Miami, FL)
- 100% REMOTE DESKTOP/HELPDESK SUPPORT REPRESENTATIVE OPPORTUNITY TO WORK WITH ONE OF THE LARGEST EDUCATION ORGANIZATIONS IN THE AREA FULL TIME MONDAY - FRIDAY 9AM-6PM ... resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Contact Center. The CSR is… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …Requirements TS/SCI with poly required + Bachelor's degree (or 5 years) + Customer Service + ServiceNow One of the Following Certifications Required: + A+ + ... Network+ + CCNA Security + CySA+ + GICSP + GSEC + Security+ + CND + SSCP + CASP + CCNP Security + CISA + CISSP + GCED + GCIH + CCSP Benefits + Health & Life Insurance + Dental Insurance + Disability Insurance + 401K Retirement Plan with Matching + Tuition… more
- Mercy University (Dobbs Ferry, NY)
- …& Experience: + Minimum of one year of experience in an IT-related help desk . + Strong customer service orientation. + Strong computer skills and a high ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support.… more
- Amentum (Washington, DC)
- …contract staff + Maintains current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed Here at Amentum, we are ... forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call...school + At least 4 years of experience providing desk side and/or service desk … more
- System One (Pikesville, MD)
- …software products + Posses familiarity with ServiceNow ticketing system + Follow established Service Desk processes for ticket management + Develop and maintain ... Tier 2 Network Installation Technician-ONSITE DC-Washington Must be...and related hardware in order to deliver required desktop service levels. Duties and Responsibilities: + Install, configure, test,… more
- Leidos (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... **Description** We are looking for a **Deskside Technician ( Tier 2).** Leidos, Inc. is seeking qualified, creative,...point of contact and responsible for providing customer operational desk -side break fix support tasks and activities in addition… more
- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end ... City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated… more
- University of Utah (Salt Lake City, UT)
- …Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job Grade** E **FLSA Code** Computer Employee **Patient ... **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve as the...an associate degree in a related area or equivalency ( one year of education can be substituted for two… more
- SAIC (Montgomery, AL)
- …at Gunter Air Force Base (Montgomery, AL). **Job Responsibilities:** + Point of contact for Cloud One Service Now Tier 2 and 3 tickets for IL-4, IL-5, IL-6 ... motivated **Site Support Technical Specialist** to join our Cloud One team on a 24/7 support desk ....POC for of SAAR C1FAMS/R4 process + Support other service desk activities as needed + Provide… more
- St. John Fisher College (Rochester, NY)
- …one and two support for the university community in response to OIT Service Desk end-user requests, primarily providing support for telephone, e-mail, and ... that require support. + Under the direction of the Service Desk Team Leader, perform project coordination...Fisher University. The incumbent is expected to: + Provide tier - one and two support for technology supported… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Clearance Level:** Active Secret + **Required Experience:** 5 years supporting Help Desk Tier 1 operations. + **Required Certifications:** CompTIA Security+ CE;… more