• Voice and Data Communications…

    Leidos (Arlington, VA)
    …keep reading!** **Position Summary** The Leidos Digital Modernization sector is seeking a Voice and Data Communications Analyst in support of the AFNCR IT ... diverse and talented people who are dedicated to our customer 's success. We empower our teams, contribute to our...Mission, Vision, and Values guide the way we do business . **If this sounds like an environment where you… more
    Leidos (07/13/25)
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  • Network Voice Communications Analyst

    Leidos (Washington, DC)
    …be limited to: + Troubleshooting circuit and data issues. + Supporting customer hardware, software, network, and telecommunication systems and execution of network ... of network and device relationships + Ability to effectively balance priorities and customer needs during periods of outages or moments of degradation of services… more
    Leidos (07/16/25)
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  • Senior Business Analyst - Global…

    Capital One (Chicago, IL)
    Senior Business Analyst - Global Payment Network, Pricing Global Pricing leads the development and execution of pricing policy strategy for Discover Network (DN) ... to evaluate market pricing (interchange and network fees), review voice of customer feedback, and develop pricing...projects within the pricing system infrastructure. As a Senior Business Analyst at Capital One, you will… more
    Capital One (07/25/25)
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  • Lead Technical Business Analyst (AI…

    ICF (Reston, VA)
    Description ICF is seeking a Lead Business Analyst who is Artificial Intelligence (AI) and customer focused with a passion to help government agencies ... in person or via phone/conferencing and can represent the voice of the business . **Job Location: This...field + 10+ years of experience as a software business analyst on legacy modernizations, COTS integrations,… more
    ICF (07/12/25)
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  • Business Analyst , Trade Finance…

    MUFG (Jersey City, NJ)
    …more details. **Job Summary:** We are seeking a highly skilled and experienced Systems/ Business Analyst for our Trade Finance technology solutions team. As a ... will be critical in driving innovation and ensuring seamless customer experiences. The Systems Analyst will participate...Application. The candidate must have experience working as a Business Analyst in a functional team and… more
    MUFG (05/30/25)
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  • Business Systems Analyst

    City of Santa Monica (Santa Monica, CA)
    …KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Business Processes and customer experience facilitation techniques including: Lean IT, Voice of the ... BUSINESS SYSTEMS ANALYST Print (https://www.governmentjobs.com/careers/santamonica/jobs/newprint/5006548) Apply...and enhancement support services with a primary focus on customer satisfaction. Analyzes business processes and workflows,… more
    City of Santa Monica (07/19/25)
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  • Customer Experience Analyst Lead…

    Meta (Burlingame, CA)
    **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ... insights to drive customer experience improvements and business growth. You will play a pivotal role in...the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer more
    Meta (08/01/25)
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  • Telecommunications Analyst Advisor - TS/SCI…

    General Dynamics Information Technology (Annapolis Junction, MD)
    …experience **US Citizenship Required:** Yes **Job Description:** Telecommunications Analyst Advisor Transform technology into opportunity as a Telecommunications ... Analyst Advisor with GDIT. A career in enterprise IT...2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints. * Serve as Tier 1… more
    General Dynamics Information Technology (06/11/25)
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  • Disaster Recovery Analyst

    City of New York (New York, NY)
    …of Payroll Administration (FISA-OPA) has a vacancy for a Disaster Recovery (DR) Analyst . Under the direction of the Disaster Recovery Process Lead, the DR ... Analyst will work with all levels of the organization...risks of various DR activities. - Work closely with Business Continuity and Risk Management team members to continually… more
    City of New York (05/15/25)
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  • Global Information Services Business

    MUFG (New York, NY)
    …team will provide more details. **Job Summary:** Global Information Services (GIS) Business Analyst is responsible for supporting in-house developed GIS ... EMEA, APAC and Tokyo). This role will have both business -as-usual tasks such as customer hierarchy maintenance,...relevant engineering degree + 4-6 years of experience as Business and Data Analyst in financial industry… more
    MUFG (06/16/25)
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  • Clinical Procedure Card Analyst

    Intermountain Health (Salt Lake City, UT)
    …updates on internal processes. . Drives procedure card improvement by utilizing annual customer satisfaction surveys, Gembas, and other voice of the customer ... **registered nurse** **or as a** **surgical technician** **.** Procedure card Analyst is responsible for the maintenance, standardization, and analysis of effective… more
    Intermountain Health (07/25/25)
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  • Contact Center Analyst

    CalSTRS (Sacramento, CA)
    …passion for helping others to join the Contact Center Team as a Contact Center Analyst . Customer Service is the first point of contact for CalSTRS' members, ... of the Contact Center Team Manager, the Contact Center analyst will: + Respond to customer contacts...approach including in-office and remote work solutions based on business needs. All staff of CalSTRS are employees of… more
    CalSTRS (07/30/25)
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  • Senior Business Analyst ( Remote )…

    AssistRx (Orlando, FL)
    The Business Analyst will be working on a...Collaborate with Product Management to balance product vision and voice of customer in order to recommend and ... in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage… more
    AssistRx (05/22/25)
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  • Retail Analyst

    Volvo Group (Greensboro, NC)
    customer to meet their needs for equipment purchase to support and grow their business . The Retail Analyst is a part of a dynamic, fast paced, critical team ... Retail Analyst Location: Greensboro, NC, US, 27409 Position Type:...Credit department that impacts our customers, our lease line business and credit flow: Contract Modification, Lease Line Audits,… more
    Volvo Group (07/11/25)
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  • Customer Success Management Data…

    Quadient (Milford, CT)
    … connections through digital and physical channels. **We are looking for a** ** Customer Success Management Data Analyst .** This role offers direct exposure to ... secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every… more
    Quadient (07/31/25)
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  • Sr. Analyst Global Customer

    Abbott (Lake Forest, IL)
    …and effectively communicating actionable insights from the Voice of the Customer (VoC) to inform key business decisions, product development, and service ... serve people in more than 160 countries. **Primary Job Description** The Senior Analyst , Global Customer Experience drives a strong customer -centric focus… more
    Abbott (06/24/25)
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  • Voice Architect, SME

    CACI International (Doral, FL)
    …in information technology, Computer Science, or related field + Current TCO Certified VoIP Analyst (CVA) and Cisco CCNA Voice Certifications + 8+ years of ... Voice Architect, SME Job Category: Information Technology Time...across DAO SOUTHCOM + Plans network installations by studying customer orders, plans, manuals, and technical specifications + Orders… more
    CACI International (06/03/25)
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  • Senior Analyst - Risk Management; Fraud,…

    American Express (New York, NY)
    …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... card and banking portfolios. We are looking for an ** Analyst / Sr. Analyst ** **to join the**...**Fraud, Credit Bust Out (CBO), Banking Product & Payments** ** Business ** **O** **perations** **team** , which will oversee how… more
    American Express (07/31/25)
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  • Lead Data Analyst & Technical Product…

    MUFG (New York, NY)
    …the data product portfolio for Customer & Compliance domains. As a Lead Data Analyst , you will play a crucial role in executing our data strategy to design and ... **Do you want your voice heard and your actions to count?** Discover...that feed into Compliance & Financial Crimes platforms supporting Customer & Master Data, Transaction Monitoring (AML), Transaction Filtering,… more
    MUFG (05/21/25)
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  • Service Desk Analyst

    CalSTRS (Sacramento, CA)
    Job Posting: Service Desk Analyst State Teachers' Retirement System JC-485042 - Service Desk Analyst INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $8,740.00 per ... manages the core technology infrastructure needed to support the CalSTRS business . This infrastructure includes client technology; network, servers, and storage… more
    CalSTRS (07/18/25)
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