- Entergy (West Monroe, LA)
- …Onsite Legal Entity: Entergy Services, LLC Job Summary / Purpose: A detail-oriented and proactive Workforce Management ( WFM ) Analyst to join our team. ... Job Title: Workforce Management Real Time Analyst...Job Title: Workforce Management Real Time Analyst RTA Work...Analytical skill set with advanced knowledge of Microsoft office Analyst I : At least 0-2 years of professional… more
- SCAN (Long Beach, CA)
- …www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter. The Job The Workforce Management Analyst is responsible for forecasting, scheduling, ... and meet annual budget requirements. Systems & Tools Utilize WFM software (eg, NICE, Verint, Genesys) for scheduling, monitoring,...Six Sigma, or PMP a plus. 2-4 years in workforce management , contact center support, or sales… more
- Talent Software Services (Providence, RI)
- …chance for a long-term extension. Position Summary: Reporting to the Manager of Workforce Management Performance and Strategy, the Workforce Management ... Real Time Specialist is responsible for providing real-time and intraday management of vendor and internal agents and of call center queues. This role will be… more
- Hackensack Meridian Health (Neptune City, NJ)
- …to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce ... 1 year of experience in a Workforce Management role as a RTA or Analyst ....Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills… more
- WSP USA (Costa Mesa, CA)
- …onsite, in office position out of our Costa Mesa office_** **JOB SUMMARY** The Workforce Management ( WFM ) Analyst responsibilities revolve around ... is currently initiating a search for a full time ** Workforce Management Analyst - Call...as needed. + Manage and monitor agent performance using WFM Tools to achieve optimal response for customer calls… more
- Entergy (West Monroe, LA)
- …**Legal Entity:** Entergy Services, LLC **Job Summary / Purpose:** A detail-oriented and proactive Workforce Management ( WFM ) Analyst to join our team. ... **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite… more
- Amazon (TX)
- …their customers. We are looking for an exceptional Workforce Management ( WFM ) Real Time Adherence (RTA) Analyst , who is passionate about their work, ... new innovations to the within the Amazon Seller Support Workforce Management Team. The ideal candidate will...weekends, nights, and/or holidays - 3+ years' experience on WFM Real-time Service Level management Preferred Qualifications… more
- Entergy (Little Rock, AR)
- **Job Title:** Workforce Management WFM Invoicing and Forecasting **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** We are seeking a detail-oriented and proactive Workforce Management Analyst I to join our team. This role focuses on optimizing contact center… more
- DriveTime (Mesa, AZ)
- …for our customers. **That's Nice, But What's the Job?** In short, as a Workforce Management Specialist (Real Time Adherence Specialist), you will assist in the ... the most efficient use of resources. In long, our Workforce Management Specialist (Real Time Adherence Specialist)...accuracy of all reports distributed from the Contact Center Analyst Team. + Working on activities, projects, and requests… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams ... are in the right place at the right time. Workforce Analyst will also identify gaps and...experience and education science, etc. + 2+ years of Workforce Management experience in a large high-volume… more
- Insight Global (Cascade, MI)
- Job Description We are looking for a detail-oriented and analytical Workforce Analyst to support forecasting, scheduling, and performance optimization within a ... migrations Maintain data integrity and ensure accurate use of WFM tools and platforms Contribute to process improvement initiatives...Skills and Requirements 24 years of experience in a workforce planning or analyst role within a… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Senior Applications Systems Analyst contributes to a collaborative environment where usable, viable, and feasible solutions are developed to meet ... decisions on product enhancements and updates. As a Senior Applications Systems Analyst , at Community Health Systems (CHS) - Shared Business Operations, you'll play… more
- Amazon (Tempe, AZ)
- …solutions to help our partners better serve their customers. We are looking for a Workforce Management ( WFM ) System Administrator to maintain our WFM ... Workforce Management Administrator position, or 2+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management ) - Ability… more
- Motion Recruitment Partners (Norfolk, VA)
- …the GF migration business capabilities for Finance, Fixed Assets, Supply Chain Management , Logistics, and Workforce management . **Clearance:** Active Secret ... Business Analyst - Norfolk Norfolk, VA **Onsite** Contract $35/hr...Business process improvement activities + Strategic communications and change management + Workforce training and scheduling +… more
- Wabtec Corporation (Pittsburgh, PA)
- …segments. + Knowledge or experience with Workday Timekeeping, ADP, OneSource Virtual, and UKG Workforce Management ( WFM ). + Knowledge of HR processes and ... us. **How will you make a difference?** The HR Systems (HRIS) Senior Analyst supports on-going business while enabling the strategy and development of HR eco-system… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …SOC assessments per CUECs. HR Technologies include at least Oracle HCM Cloud, UKG Pro WFM and ADP Workforce Now. Essential Functions: + Act as primary point of ... Description: Reporting to the Sr. Director, HR Operations, the HR Operations Analyst will be responsible HR compliance and audit activities for HR Technologies. The … more
- The Walt Disney Company (Santa Monica, CA)
- …development. The role also involves close collaboration with cross-functional teams, including Workforce Management ( WFM ), Escalated Support, BPO partners ... Team is seeking an enthusiastic and experienced Social Media Business Analyst to support operations across social media support channels (Twitter, Facebook,… more
- General Motors (Detroit, MI)
- …, HR/Payroll, enterprise resource planning (ERP), or similar domain product/systems + UKG Pro Workforce Management ( WFM ) experience or Kronos Workforce ... per week, a** t minimum. **The Role** The Transformation Analyst plays a critical role in GM's timekeeping tool...ensure a clear understanding of objectives + Lead change management related activities that enable successful adoption of the… more
- The Hartford (Hartford, CT)
- …TM1. The Consultant will partner with multiple teams including Claims Finance, Workforce Management , Segment FP&A, Actuarial, Performance and Analytics, TM1 ... and support strategic outcomes. In this role, the Data Analyst /Technical Consultant will be a key member of the...vision for the organization. + Partner with TM1 and WFM team to learn best practices and continual learning… more
- Lowe's (Mooresville, NC)
- …The primary purpose of this role is to support the day-to-day operations of Lowe's Workforce Management ( WFM ) programs. This position not only leads projects ... of opportunity for expense control and labor optimization, used to inform workforce management decisions made by business leaders in various functions + Conducts… more
