• Entergy (West Monroe, LA)
    Job Title: Workforce Management Real Time...LLC Job Summary / Purpose: A detail-oriented and proactive Workforce Management ( WFM ) Analyst to ... between WM and the Command Center (Responding to Chats/Emails) Help in real time management task: such as adherence monitoring, queue management which may… more
    Upward (07/16/25)
    - Save Job - Related Jobs - Block Source
  • Workforce Management ( WFM

    Hackensack Meridian Health (Neptune City, NJ)
    …our mission to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst** , you will utilize ... workforce management tools and best practices to provide tactical support...within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and site performance… more
    Hackensack Meridian Health (06/03/25)
    - Save Job - Related Jobs - Block Source
  • Workforce Management WFM

    Entergy (Little Rock, AR)
    **Job Title:** Workforce Management WFM Invoicing and Forecasting **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** We are seeking a detail-oriented and proactive Workforce Management Analyst I to join our...align with forecasted demand and business needs. + Monitor real -time adherence and make necessary adjustments to ensure service… more
    Entergy (07/03/25)
    - Save Job - Related Jobs - Block Source
  • Associate Director WFM Capacity Planning

    CenterWell (Tallahassee, FL)
    …Statistics, or a related field; Master's degree preferred. + 10+ years of experience in Workforce Management , with at least 6 years in a leadership role focused ... allocation, outsourcing, and automation. Additionally, the Associate Director collaborates with Real -Time Management , Scheduling, and Forecasting teams to ensure… more
    CenterWell (07/24/25)
    - Save Job - Related Jobs - Block Source
  • Specialist, WFM Real Time Adherence

    DriveTime (Mesa, AZ)
    …for our customers. **That's Nice, But What's the Job?** In short, as a Workforce Management Specialist ( Real Time Adherence Specialist), you will assist ... levels and ensuring the most efficient use of resources. In long, our Workforce Management Specialist ( Real Time Adherence Specialist) are responsible for: +… more
    DriveTime (07/16/25)
    - Save Job - Related Jobs - Block Source
  • Sr Workforce Manager, Vrmo WFM

    Amazon (Seattle, WA)
    …delivery of Service level and staffing across global marketplaces overseeing a team of Real -Time Analysts and Workforce Specialists. You will be working in a ... Description The Verification, Risk Management and Operations (VRMO) organization is responsible for...seller transactions on our marketplace Amazon is seeking a Workforce Manager to join our team reporting to the… more
    Amazon (07/01/25)
    - Save Job - Related Jobs - Block Source
  • Workforce Management Real

    Entergy (West Monroe, LA)
    **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** A detail-oriented and proactive Workforce Management ( WFM ) Analyst to...the Command Center (Responding to Chats/Emails) + Help in real time management task: such as adherence… more
    Entergy (07/03/25)
    - Save Job - Related Jobs - Block Source
  • Workforce Management Administrator,…

    Amazon (Tempe, AZ)
    …solutions to help our partners better serve their customers. We are looking for a Workforce Management ( WFM ) System Administrator to maintain our WFM ... Workforce Management Administrator position, or 2+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management ) - Ability… more
    Amazon (05/24/25)
    - Save Job - Related Jobs - Block Source
  • Real Time Specialist

    Paylocity (Schaumburg, IL)
    …preferred, or equivalent experience. + Minimum of 2-3 years of experience in a workforce management or contact center operations role, with a strong focus on ... mitigate impact. Discretion and Impact: + Continuously seek opportunities to improve real -time management processes, tools, and techniques to enhance operational… more
    Paylocity (07/23/25)
    - Save Job - Related Jobs - Block Source
  • Workforce Management Scheduler

    Pearl Interactive Network (Bossier City, LA)
    **Pearl Interactive Network** is seeking a detail-oriented and analytical ** Workforce Management ( WFM ) Scheduler** to support our dynamic contact center ... experience in a call center environment, with a focus on workforce management , scheduling, or forecasting. + Proficiency in WFM software (eg, NICE, Verint,… more
    Pearl Interactive Network (07/21/25)
    - Save Job - Related Jobs - Block Source
  • Team Manager, Workforce Management

    Intuit (New York, NY)
    **Overview** Intuit is looking for a results-driven Manager to lead our Workforce Management and Frontline Sales Support teams with a focus on efficiency, ... multiple channels. This role is responsible for the full workforce management cycle, including but not limited...(chat, inbound, outbound) + Strong command of forecasting, scheduling, real -time management , and reporting best practices +… more
    Intuit (07/17/25)
    - Save Job - Related Jobs - Block Source
  • MHLS Workforce Management Analyst…

    Amazon (Dallas, TX)
    …MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm potential ... operations - Experience with HR processes and systems - 1-3 years of WFM Management experience Preferred Qualifications - Experience with process improvement and… more
    Amazon (06/13/25)
    - Save Job - Related Jobs - Block Source
  • Workforce Management Analyst (Remote…

    VetsEZ (FL)
    VetsEZ is seeking a Workforce Management ( WFM ) Analyst to support a Department of Veterans Affairs (VA) contact center project. The ideal candidate will be ... responsible for forecasting, scheduling, real -time monitoring, and reporting to ensure efficient staffing, optimized...allocation. + Analyze trends and recommend improvements to optimize workforce efficiency. + Use WFM tools (eg,… more
    VetsEZ (07/02/25)
    - Save Job - Related Jobs - Block Source
  • Workforce Management Supervisor…

    VetsEZ (Washington, DC)
    VetsEZ is seeking a Workforce Management ( WFM ) Supervisor to lead a high-performing team supporting a Department of Veterans Affairs (VA) contact center ... project. This role ensures optimal staffing, monitors real -time performance, and drives continuous improvement to meet service-level goals across multiple channels.… more
    VetsEZ (07/02/25)
    - Save Job - Related Jobs - Block Source
  • Field Support Manager, Workforce

    Vivint (UT)
    …to create smarter, safer and more sustainable homes. The Field Support Manager, Workforce Management , is responsible for leading the short-term forecasting of ... senior member of the team. **Job Responsibilities:** + Manages WFM personal including Real Time coordinators and...one or more of the following fields: Contact Center Management , Workforce Management , Forecasting, Scheduling,… more
    Vivint (06/28/25)
    - Save Job - Related Jobs - Block Source
  • Senior Manager, Workforce Management

    The Walt Disney Company (San Antonio, TX)
    …(DTC) experience through strategic hard work and determination! We are seeking a Senior WFM Manager in San Antonio, TX who will be an outstanding addition to our ... Workforce Optimization and Capacity Planning team. This role will...Lead and develop team managers in forecasting, scheduling, and real -time arenas + Lead in capacity planning using deep… more
    The Walt Disney Company (05/11/25)
    - Save Job - Related Jobs - Block Source
  • Senior Manager, Operations - Workforce

    Walmart (Hoboken, NJ)
    …the Director of Operations at Walmart Connect. The Senior Manager of Operations - Workforce Management ( WFM ) will use strong thought leadership, critical ... you'll do ** The Senior Manager of Operations - Workforce Management is a critical and trusted...leader will be responsible for overseeing capacity planning, forecasting, real -time management and headcount reporting across Walmart… more
    Walmart (06/24/25)
    - Save Job - Related Jobs - Block Source
  • Analyst I, Workforce Management

    First National Bank of Omaha (Omaha, NE)
    …**Summary of the Job:** The Workforce Management Analyst administers the Workforce Management ( WFM ) system for FNBO Customer Care. This position ... shifts from home per week **About This Role:** **Responsibilities** + Administers the Workforce Management system for the call center + Develops staff schedules… more
    First National Bank of Omaha (06/02/25)
    - Save Job - Related Jobs - Block Source
  • Workforce Management Forecasting…

    Chewy (Louisville, KY)
    …to refine forecast accuracy + Collaborate with WFM Scheduler and Real -Time Analysts to ensure workforce alignment with forecasted demand + Generate ... **Our Opportunity:** Here at Chewy, we are hiring a Workforce Management Forecasting Data Scientist to support our Workforce Management Pharmacy call… more
    Chewy (07/08/25)
    - Save Job - Related Jobs - Block Source
  • Director, Workforce Management

    DISH Network (Englewood, CO)
    …and surge needs + Build and develop a high-performing team of Capacity Planning and Workforce Management leaders and experts in a 24/7 environment + Engage with ... WFM Strategic Planning team handling capacity planning, WFM tool ownership, M&A project management , and...in large organizations + 5+ years leadership experience in workforce management + Expert knowledge of forecast… more
    DISH Network (07/22/25)
    - Save Job - Related Jobs - Block Source