- The Hartford (Chicago, IL)
- …since 1984. As a Personal Lines Auto and Home insurance Licensed Agent you will be responsible for providing comprehensive insurance solutions, evaluating risk ... Our customer-centric approach guides all our actions. We place the customer at the center of everything we do. Our team fosters open communication and thrives in a… more
- Crawford & Company (Lake Zurich, IL)
- …+ Customer service experience or equivalent combination of education & experience including inbound call center experience preferred. + Ability to work in a team ... and benefit plans documenting all required details of the call in a concise professional manner. + Acts as...and benefit plans documenting all required details of the call in a concise professional manner. + Recommends new… more
- Eligo Energy, LLC (Chicago, IL)
- …for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. We offer competitive hourly compensation with bonus potential. ... Customer Service Representative: As a Customer Service Representative in a call center environment, you will work to support commercial and residential customers… more
- Walgreens (Deerfield, IL)
- …analytics and customer and agent feedback. Has relationships with all levels of the call center support team, and the eCom business. This position is the SME ... Responsible for analyzing their assigned LOB (line of business) agent systems and processes. Supports and improves processes for... success. This would include calibration sessions with the call center 's PR&A (Performance, Research & Analysis)… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
- AbbVie (Chicago, IL)
- …preferred. + 2+ years of Workforce Management experience or 4+ years of related call center experience is required. Experience in Pharma or other highly ... telephony application (Five9) to ensure the flow of telephone call volumes. Conduct regular reviews agent skilling matrices for accuracy and updates. + Monitor … more
- BankFinancial (Orland Park, IL)
- …investigations and customer fraud follow-up 9. Maintains service matrix minimums defined by Call Center Management. 10. Regularly meet or exceed daily call ... or general education degree (GED) + At least two year of call center , retail banking experience or business banking experience. + Experience supporting online… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Kelly Services (Chicago, IL)
- …Logistics Coordinator? You'll be:** *Schedule inbound appointments with customers via email or phone call * Work with the logistic agent to place the booking, ... to our application process can be directed to Kelly's Human Resource Knowledge Center . Kelly complies with the requirements of California's state and local Fair… more
- Barry Callebaut (Chicago, IL)
- …and cocoa-related products. The Innovation Engineer reports to the Director Center of Expertise Technical Innovation in the CSD organization and collaborates ... cutting-edge technology & solutions while acting as a change agent , the Innovation Engineer will foster a culture of...diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the… more
- BUNZL (Morton Grove, IL)
- …equivalent with a minimum of 2 years of Customer Service experience in a call center environment. + Bachelor's Degree Preferred + Computer literate, including MS ... + Investigating customer problems and/or complaints to successful resolution + Dedicated CSR Agent handling, from start to finish, every inquiry whether via phone or… more
- Insight Global (Naperville, IL)
- …experience - maneuvering within the spreadsheet o Filtering o Maneuvering through pivot tables * Call center experience * High energy * V lookups in excel null ... is looking for a collectons specialist. This will be primarily phone based -- the agent will be assigned a portfolio and will be working primarily with credit card… more