- BioAgilytix (San Diego, CA)
- …in a professional manner, face to face, on the telephone and in writing Ability to handle Tier 2 and Tier 3 incidents Ability to plan and prioritize work ... you enable life-changing, life-saving therapeutics to the patients who need them.The IT Support Specialist II provides remote and deskside support services to… more
- Merck & Co. (Durham, NC)
- …continuous improvement-- Review and approve compliance documents, as per procedures or needSupply/ Support Tier - Exercise judgment and decision making to ensure ... in a technical field AND at least four (4) years in a manufacturing, technical, support , or Military role.-Bachelor's degree and two ( 2 ) years of experience in a… more
- Aequor (Tampa, FL)
- …quality standards. Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. Research and resolve more complex Field/Scientific application ... able to speak and write in Spanish. Minimum of 2 years IT Help Desk experience. Experience with call...you will be responsible for delivering world class IT support to Client employees and partners in… more
- Robert Half Technology (Nashville, TN)
- … Tier 2 Helpdesk Analyst to join our client 's IT support team! As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- AbacusNext (San Diego, CA)
- …+ We embrace progress + We care big + We create space Responsibilities As a Technical Support Tier 2 specialist you will join a team that offers 24/7 ... provide updates on assigned escalations. + Evaluate and manage client calls with attention to detail to identify software...to our customers & overall experience. Requirements Required + 2 + years relevant work experience as Support … more
- General Dynamics Information Technology (St. Louis, MO)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Systems Administrator ( Tier 2 Deskside Support ) with GDIT. A career in ... GDIT, people are our differentiator. As a Systems Administrator ( Tier 2 Deskside Support ) you...Security + or other DoD 8570.01M certification + Thin Client using Virtual Desktop Infrastructure (VDI) Technology + Thick… more
- DXC Technology (Dover, DE)
- …and coordinate with constituents to determine the event's extent and severity. + Tier 2 monitoring functions: + Triage: In support of Tier 1 staff OR ... customers' unique business needs. **Essential Job Functions:** + The Tier 2 Information Security Analyst is responsible...provide a further in-depth analysis and focus on incident support and alert handling from Tier 1.… more
- General Dynamics Information Technology (Springfield, VA)
- …and forensic artifact handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will be under the direct control ... 8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 services, which is… more
- SKC Communication Products LLC (WI)
- …50-90% *varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0- 2 years Tier 2 - 2 + years Preferred Certifications ... Tier I Service Technician + Provide customer service...phone, video, and email. + Make service calls to client locations to troubleshoot and resolve audio-visual equipment problems.… more
- TEKsystems (Minneapolis, MN)
- TEKsystems currently has a Tier 2 Technical Support Specialist position available with a client in Minneapolis, MN. This will be 100% on-site support ... possess strong communication skills, and have a knack for problem-solving. As a Tier 2 Technical Support Specialist, you will play a pivotal role in… more
- Information Technology Strategies (Washington, DC)
- …government initiative in various parts of the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work for our company. Summary: ... include US Citizenship, clear criminal history, no recent or pending bankruptcies). + Client Agency is US Department of Homeland Security. + Will provide analytical… more
- MindPoint Group (Washington, DC)
- …+ And more! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Clearance Required -...regardless of their classification level or type. Typically, the client -s sensor grid acquires millions of events per day… more
- BAE Systems (Washington, DC)
- …(VTC), technology for collaboration, meetings, training, and specialized use meeting rooms. Tier 2 support working to troubleshoot equipment and ... Description** The Video Teleconference Specialist role will provide onsite support to a Federal Government client in...position level and/or job specifics. **Audio Visual System Administrator Tier 2 ** **102450BR** EEO Career Site Equal… more
- MindPoint Group (Washington, DC)
- …and development **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, ... Incident Response ( Tier 2 ) - Clearance Required -...cybersecurity advisors to key government and commercial decision-makers and support security operations for some of the most security-conscious… more
- General Dynamics Information Technology (Las Cruces, NM)
- …related experience **US Citizenship Required:** Yes **Job Description:** GDIT is looking for hands-on Tier 2 technicians in support of multiple data centers ... and experience with power distribution units (PDUs) in equipment racks and cabinets. Our Tier 2 technicians will also be responsible for updating cabling and… more
- System One (Pikesville, MD)
- …Must be US Citizen per client Responsibilities: We are seeking a Tier 2 Imaging Technician (Network Installation Technician) to join the End User ... Tier 2 Network Installation Technician-ONSITE DC-Washington... Support Team for a federal customer in the DC...implementation of hardware for products. + Liaise with third-party support and vendors, as needed + Support … more
- CBRE (Pryor, OK)
- …manufacturing or data center robotics-centric automation solutions. The Tier 1 (Level 2 ) Technician will report to the Client -approved location: The Tier ... manufacturing or data center robotics-centric automation solutions. The Tier 1 (Level 2 ) Technician will report to the Client -approved location: The Tier … more
- Insight Global (Dallas, TX)
- …One of Insight Global's government clients is looking for a Tier 2 Help Desk technician to provide support for computer workstations, printers, peripherals, ... requires an individual with demonstrated experience in resolving technical client support in a service desk setting,...from the user as well as receive calls from Tier 1 agents to provide higher level of expertise… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... IntelliDyne and its interests in all client engagements. + Addressing and correcting any hardware, software...issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN,… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Application Analyst, Customer Care Technician, Contact Center Technician, Customer Service Technician, Client Support Specialist, Call Center Support Agent, ... software as a service (SaaS), data analytics, compliance, data exchange and customer support /service and we want you to feel as passionate about these things as… more
