• Credit Bureau Consumer QA QC

    Citizens (Johnston, RI)
    …Description + You will investigate credit bureau disputes received from the credit reporting agencies as well as from our customers using Citizens systems, policies ... and procedures. You will add pertinent information to pre-approved letters to respond to customer disputes. You will thoroughly document information relevant to the dispute details and resolution in the system of record. + Although most disputes do not require… more
    Citizens (09/18/24)
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  • Senior Content Developer (AI)

    Pearson (Providence, RI)
    …implement AI solutions, providing training and support to ensure smooth adoption. + Quality Assurance : Perform rigorous quality checks on both AI-generated ... content development processes, including item writing, item bank management, and quality control , ensuring alignment with best practices in assessment… more
    Pearson (08/28/24)
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  • Regional Quality Manager

    Keurig Dr Pepper (Providence, RI)
    …as technical resource on all Quality matters to include consumer /supplier complaints, KPI performance, QA / QC methods/measurements, KDP Manufacturing ... coverage for absence/vacation/etc. and/or may be modified as the Senior Director of Cold Beverage Quality and/or...+ Support the development, execution and improvement of all Quality Assurance and Food Safety Systems, Programs,… more
    Keurig Dr Pepper (08/31/24)
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