- MetLife (Cary, NC)
- Job Title: Senior Customer Care Advocate Product: Group Variable Universal Life Location: Cary, NC - Virtual with In Person Training. Candidates must be within a ... of employer-sponsored programs. We are actively hiring a Senior Customer Care Advocate for our Group Variable...balance, and withdrawal inquiries. * Enhance and strengthen the relationship between the customer and MetLife using… more
- MetLife (Cary, NC)
- Job Title: Customer Care Advocate Location: Cary, NC. Virtual with In-Person Training. New Hires Should live within a commutable distance of our office in Cary, ... areas. Track responses to ensure completion. * Enhance and strengthen the relationship between the customer and MetLife using effective communication skills,… more
- Xerox (Raleigh, NC)
- Sr. Analyst, IM Business Relationship Management **General Information** Press space or enter keys to toggle section visibility Country United States Department ... and management of investment and sustaining base portfolios. + The IM Business Relationship Manager (BRM) is the strategic interface with assigned area(s) of the… more
- Wolters Kluwer (Raleigh, NC)
- The **Senior Account & Relationship Executive** activities include: gaining expertise on the complex and comprehensive ELM product line; learning industry and ELM ... informed of the account management-related processes; maintaining and growing existing customer business; serving as a liaison between clients and ELM; serving… more
- SHI (Raleigh, NC)
- …whatever it takes" + Exceptional communication and presentation skills + Excellent sales & customer relationship skills + Good research skills and the ability to ... RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the...licenses within allocated customer base. Be an advocate for the ITAM Services Department at all times,… more
- EDB (Raleigh, NC)
- …advisor. EXPECT to collaborate with other EDB functional teams to provide outstanding customer outcomes. You will be your customers' advocate with key EDB ... be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the...will give you an edge** + Experience with Partner relationship management + Knowledge of PostgreSQL, Linux, RedHat Linux,… more
- Trellix (Raleigh, NC)
- …customer liaison for strategic accounts, you will develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully ... **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- TD Bank (Raleigh, NC)
- …times and life events, save time and money, and exceed their needs + Utilizes Customer Relationship Management tools to proactively play a key role in ... with proactive insights & recommendations + Serves as a Customer advocate in providing Customer ...offer a solution or partner referral + Utilizes the Customer relationship management tools to understand and… more
- Acxiom (Raleigh, NC)
- …products. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more
- Astrix Technology (Raleigh, NC)
- …and quickly build relationships with key stakeholders. + Experience serving as customer advocate to resolve any client issues. **REQUIRED KNOWLEDGE, SKILLS, ... are both the "tip of the spear" and client relationship leader charged with identifying and penetrating prospects and...to map offerings to client needs. + Drive Astrix relationship and growth at a set of defined Strategic… more
- Marriott (Raleigh, NC)
- …to include account mapping, understanding of all revenue streams and a complete customer relationship plan. + Analyze major accounts to determine spend, ... business and sales and marketing decision-making. + Ability to travel to customer locations, luxury brand properties, and industry events for establishing strong one… more
- Marriott (Raleigh, NC)
- …generate superior business results. The individual will have a direct reporting relationship to the Global Account Director, Intermediary Sales. Specific areas of ... from assigned Group accounts. 10. Attend and participate in all relevant customer events and trade shows to continue building alliances with intermediaries that… more
- Lumen (Raleigh, NC)
- …partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and execution ... from ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify and prioritize… more
- Rocket Software (Raleigh, NC)
- …team to ensure development roadmaps support clients' needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to ... to solve for, to identify the right technology to bring forward to the customer + Present and deliver highly technical product training + Interact with lab and… more
- Stanley Martin Homes, LLC (Raleigh, NC)
- …all sales activities, including leads, follow-ups, and closed deals in the customer relationship management (CRM) software. Delivering outstanding customer ... or issues that arise. Lastly, you will promote and advocate for First Heritage Mortgage as the lender of...Mortgage as the lender of choice, making sure every customer receives the exceptional home-buying experience they deserve. **Technical… more
- Lumen (Raleigh, NC)
- …and relationship building skills to act as an effective advocate for network improvements/changes with offer management, network planning, field operations, ... collaborative outcome-oriented teams, driving a culture that enables change, having customer obsession, and leading with clarity and courage while promoting team,… more
- Marriott (Raleigh, NC)
- …maintaining a productive dialogue and exchange of ideas. * Acts as the customer advocate through understanding the account needs and opportunities. * Identifies ... verifying that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to...for the leisure segment. * Develops a close working relationship with operations to execute strategies at the property… more
- Zoom (Raleigh, NC)
- …5+ years of Account Executive experience in a Technology company + Experience with Customer Relationship Management (CRM) tools and other sales + Understand KPIs ... solutions that will help expand their modern team collaboration. You will advocate the innovative power of our platform to make organizations more productive,… more