- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Entry - level ** **Tier 3 Service Desk Engineer** to join ... the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two and… more
- Chenega Corporation (Washington, DC)
- Mid- level Help Desk Support Technician...strengths to do their best work every day. From entry - level employees to senior leaders, we believe there's ... Washington, DC Join our Talent Network Mid- level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 31006 **Summary** **Mid- level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... Engineering and Technical Support Services to federal customers. The **Mid- level Help Desk Support Technician**...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates… more
- SAIC (Sterling, VA)
- …members across the United States. Service Desk Supervisor is responsible for managing the Help Desk subtask on the contract. The Help Center focuses on ... Readers, sensors, strobes, signage, etc., located at ports of entry into the United States. The Service Desk...sites. + Lead and provide daily oversight to experienced help desk support personnel to support Director,… more
- Marriott (Arlington, VA)
- …Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- Carrington (Washington, DC)
- …and procedures, all US state and federal laws and regulations, wherein the company operates. The level is the entry level role in the job family and ... remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the...work experience. + Zero to three (0-3) years of entry level finance/accounting/bookkeeping experience (processing money, bank… more
- ARAMARK (Potomac, MD)
- …our local seasonal cuisine created for the most discerning palate. The Assistant Front Desk Manager typically will supervise entry - level employees and is ... and well-being, and provides you with the plans, resources, and tools to help you Take Care of your Health, Family, Finances, and Future. .Comprehensive Insurance… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... polygraph is required. + 5 years no degree for Entry Level SA. + 10 Years no...and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution… more
- Serco (Washington, DC)
- …motivated individual to support Team Submarines in engineering and program management as a Entry - Level Engineer. In this role, you will: + Provide support to the ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/64720/ entry - level -engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- TEKsystems (Alexandria, VA)
- …Job Description: + The Patient Service Specialist will sit at the front desk of a busy outpatient specialty clinic in Alexandria, VA. + Patient registration, ... 1-2 years of administrative experience + Healthcare admin experience (medical front desk or PRA or PSC) preferred About TEKsystems: We're partners in transformation.… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... IT services, and expertise to operate and maintain service desk functions; they support a ticketing system, provide operational...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- CACI International (Fort Meade, MD)
- …upgrading software, implementing file backups, and configuring systems and applications. + Second level escalations on the service desk team; resolve level ... Specialist, you will be the escalation point for client queries, providing second- level service by addressing tickets on our SolarWinds platform. Join our 24x7… more
- Marriott (Hyattsville, MD)
- …Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the ... GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- TEKsystems (Washington, DC)
- …50 pounds* Strong customer-service orientation* Skills: Mobility, Wireless, Support, Desktop, Help desk , Customer service, Technical support, Troubleshooting Top ... Skills Details: Mobility,Wireless,Support,Desktop, Help desk ,Customer service,Technical support Additional Skills & Qualifications: Active Clearance. Security+CE… more
- TEKsystems (Springfield, VA)
- …for all support calls received or route user support calls to appropriate IT Help Desk . Utilize Attempt First Call Resolution (FCR) for all requests received. ... a problem/situation and think abstractly to solve it Experience Level : Entry Level About TEKsystems:...Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Security Clearance: TS/SCI with Poly Level of Experience: Entry Level HI This opportunity resides ... Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture of… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... strengths to do their best work every day. From entry - level employees to senior leaders, we believe...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... Respond to email or chat messages for customers seeking help . + Walk customers through problem-solving processes. + Run...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more