- Takeda Pharmaceuticals (Des Moines, IA)
- …management of strategic supplier, ensuring that appropriate controls, reporting and escalations are facilitating timely mitigations. + In partnership with the ... strategic suppliers, develops and monitors relevant metrics and Key Performance/Quality Indicators (KPI/KQI) for the services provided by strategic suppliers conducting clinical research and/or pharmacovigilance. Mitigates, communicates, and escalates any… more
- Windstream Communications (Des Moines, IA)
- …the Kinetic data network, configure customer premise equipment, handle customer escalations , and troubleshoot customer broadband problems. + Create and deliver ... as an escalation point for them. + Handle customer escalations from executives and other members of management. +...+ Juniper JNCIA, MCSE or CNE **Qualifications** Minimum Requirements: Associate Degree in a technical discipline and 3-4 years… more
- Walmart (Des Moines, IA)
- …The Realty Project Coach will supervise hourly team members and handle escalations , working with store associates to complete projects on schedule and accept ... as necessary to drive project results; identifying and ensuring associate , customer, and supplier concerns are resolved. * Directing...project workload and will change as the business needs. Associate will be based out of a home store… more
- Evolent Health (Des Moines, IA)
- …towards objectives and key results, etc. + Responds to inquiries and escalations from our health plans, providers and internal leaders promptly providing next ... project resources. **Qualifications - Required** + RN Licenses (Active and Unrestricted) + Associate 's degree or equivalent years of work experience. + 1-2 years of… more
- TTEC (Des Moines, IA)
- …on track to meet both TTEC and client metric performance goals. You'll answer associate 's questions, listen to, and guide them to resolve issues, and handle customer ... escalations while ensuring quality customer experience on every interaction...and occupancy **What You Bring to the Role** + Associate degree, technical school, or equivalent work experience +… more
- Acxiom (Des Moines, IA)
- …use and clients are maximizing value from product/service investments. Handles escalations and coordinate across functional areas of the company, including Sales, ... innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS… more
- Humana (Des Moines, IA)
- …liaison for vendor operational and performance issues; drives accountability by seeing escalations through to full resolution. + Develops vendor Statements of Work ... (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- SHI (Des Moines, IA)
- …+ Experience working with containerization solutions. **Certifications Required** + M365 Associate or GWS Professional Administratoror ability to obtain within 3 ... rotating on-call engineer schedule, you must provide after-hours support for escalations . + Maintain the required utilization levels.These requirements may change… more