- VA Department of Transportation (Richmond, VA)
- …Title: AES Team Member State Role Title: Prog Admin Specialist II Hiring Range: $69,115 - $112,312 Pay ... needs. Collaborating with management on innovative projects and work programs. Helpdesk and Technical Support: Managing and documenting technical support requests… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service ... technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL knowledge and experience; +… more
- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Koniag Government Services (Arlington, VA)
- …Data Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support ... printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem resolution and… more
- HCA Healthcare (Nashville, TN)
- …support of the Company's PCs, printers and related equipment. A Technical Support Specialist 2 should be able to operate with moderate management oversite and to ... assigned tasks and prioritize assignments. **In this role you will:** + Provide helpdesk support (Tier 2) and resolve complex problems that have not been able… more
- Arena Technical Resources, LLC (Austin, TX)
- Computer Support Specialist Location: Austin, TX, US Job ID: 15252 Job Description Job Description: Title: Computer Support Specialist Location: Austin, TX ... required. This position supports a government contract The Computer Support Specialist assesses and troubleshoots computer support problems and applies understanding… more
- Robert Half Technology (Madison, WI)
- Description We are seeking an experienced IT Support Specialist to join our dynamic team. In this role, you will play a crucial part in various project work, with a ... in team projects, focusing on hands-on tasks rather than purely helpdesk functions. Technical Environment: Must-Have Qualifications: Experience: 5+ years in IT… more
- Design To Delivery Inc (Washington, DC)
- …and Fixed-Price-Award-Fee to Time & Materials. The contract specialist monitors Contractor's performance, approval of progress payments, reviewing ... and Contractor data. In determining a negotiation position, the contract specialist must reconcile differences between the reports of different technical… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands Missile Range, NM. + ... US Citizen + Non-remote (relocation incentive available) The Computer User Support Specialist will support the DEVCOM Analyst Center (DAC). This role provides above… more
- CGI Technologies and Solutions, Inc. (Kittery, ME)
- **Computer Support Specialist - Active Secret Clearance REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United ... for their mission. CGI is seeking a Computer Support Specialist to support a Navy organization responsible for providing...will be responsible for supporting the IT Manager through helpdesk support at various levels but, primarily tiers 1… more
- University of Washington (Seattle, WA)
- …Education has an outstanding opportunity for a Information Systems and Web Support Specialist to join their team.** The GME Information Systems & Web Support ... Specialist position requires substantial organizational, problem-solving, and communication skills....and needs. + As needed, partner with RMS vendor helpdesk to ensure follow up and successful resolution of… more
- NetSEA Technologies (Aberdeen Proving Ground, MD)
- NetSEA Technologies is currently seeking Product Support Specialist Roles/Responsibilities: As a Logistician, you will use your expertise to + Assist in the ... and replacement troubleshooting faults with the assistance of the helpdesk and technical assistance teams. + Provide a seamless...High School Diploma or GED + DAWIA Level I, II , or III Acquisition Lifecycle Logistics. + 5+ years… more
- TEKsystems (Pearl Harbor, HI)
- …the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required o Documents incident status and solutions in incident ... laptops, and common windows applications o Works through various types Tier II issues with telephone assist o Provides answers to Frequently Asked Questions… more
- Stratus Solutions (Washington, DC)
- …reduce future problems. You will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced work environment. You have ... by email, phone call, and in-person. Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately. What we are expecting from you (ie… more
- Stratus Solutions (Washington, DC)
- …6:00am - 2:30pm You will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced work environment You have previous ... by email, phone call, and in person Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately What we are expecting from you (ie the… more
- CACI International (Chantilly, VA)
- …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security ... Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience...Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer You: - We've been… more
- InGenesis (Fremont, CA)
- …Support with tier II and III application issues and mentor IS Helpdesk . * Assist with ongoing development, implementation and customization of the EMR. * ... practice workflow documents. * Work with IS Leadership and Helpdesk to determine repeated training issues and help reduce...3 years business systems experience. * OCHIN EPIC site specialist or certification within 90 days of hire. *… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support,Technical Support **Certifications:** Comp ... At GDIT, people are our differentiator. As a System Specialist Sr. you will help ensure today is safe...tomorrow is smarter. Our work depends on Field Technician II joining our team. Field Technician * Provides technical… more
- City of New York (New York, NY)
- …of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the ... well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
