- General Dynamics Information Technology (Falls Church, VA)
- …**Job Description:** Secure and expertly apply the latest technologies to advance the mission as an ** IT Service Desk Manager ** with GDIT. Your work in ... as you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in… more
- TreeHouse Foods, Inc. (Oak Brook, IL)
- …time **Location:** IL Oak Brook **Job Type:** Information Technology Support **Job Posting Title:** IT Service Desk Manager **About Us:** TreeHouse Foods ... through our employee recognition programs **Job Description:** **About the Role** **:** As an IT Service Desk Manager , you will be responsible for all… more
- Cecil College (North East, MD)
- …work in the US, as the College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly resolving technology ... * Implements ITIL framework and best practices for effective IT service management. * Assists in analyzing...issues efficiently. * Familiarity with ITIL best practices for service management to ensure effective help desk … more
- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level...managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- Sunrun (Columbus, OH)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- Janus Henderson Investors (Denver, CO)
- …by identifying and implementing process improvements to optimize ticket management and the performance of IT and Service Desk teams. + Act as the primary ... love to hear from you! Your opportunity + Manage a team of service desk specialists, including recruitment, training, performance evaluation and professional… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk ... Operations Team). You will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and … more
- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk ... This includes, but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT equipment and software, and… more
- Vanguard (Wayne, PA)
- We are seeking an experienced IT Desktop Support Manager to lead our team of desktop support professionals in delivering top-notch technical support to our ... employees. As an IT Desktop Support Manager at Vanguard, you will be responsible for overseeing the day-to-day operations of our desktop support team, ensuring… more
- CACI International (Forest Heights, MD)
- …Required: Up to 10% Type of Travel: Local * * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 ... Service Desk Manager Job... Service Desk Manager Job Category: Project and...Provide thorough triaging of tickets by liaising with other IT teams + Assist other IT teams… more
- Michigan State University (East Lansing, MI)
- …schedule after on-boarding and a probationary time period. Reporting to the SLE IT Service Desk and Access Team Manager , the SLE IT Service ... Service Desk Analyst Position Summary The Student Life and Engagement (SLE) IT Service Desk provides first level IT support to over 5,000 end… more
- University of Pennsylvania (Philadelphia, PA)
- …Profile Title Information Technology Support Specialist A Job Description Summary In coordination with the IT Service Desk Manager and senior members of ... the Service Desk team, the IT Support Specialist will: provide technology services, involving hardware and/or software, to the Penn Dental Medicine… more
- Koniag Government Services (Rockville, MD)
- …ID 24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in ... off, and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead...+ ITIL V3/V4 Foundations Certified or HDI Support Center Manager , Desktop Advanced Support Technician, Customer Service … more
- Randstad US (Mount Laurel, NJ)
- …- Windows (All versions) Service Desk Tools include: - InTune MDM - service -now IT Service Management, Asset Management - Cisco Finesse, Cisco Call ... it service desk analyst. + mount laurel ,... IT support for weekends - Experience using IT Service Management and knowledge base systems (eg,… more
- IT Concepts (Falls Church, VA)
- …etc.). + DHA experience strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + ... are looking for driven and innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and… more
- University of Washington (Seattle, WA)
- …excitement, artistic pursuits and natural beauty. **UW Bothell Information Technology is seeking a Service Desk Manager to join our team.** The manager ... will provide technical leadership for the UW Bothell IT Service Desk Team. This...a hands-on leadership position; technical acumen is essential. The Service Desk Manager will be… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the IT Service Desk Analyst position is responsible for responding professionally and compassionately to internal and external ... troubleshoots electronic health records software and imaging software. The IT Service Desk Analyst position...to processes or procedures to Team Leads, Supervisor or Manager . + Stays abreast of organizational changes and announcements… more
- Hormel Foods (Austin, MN)
- **Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods Corporation, ... . **RESPONSIBILITIES** + Oversees and provides guidance to the Service Desk Technicians and Computer Operators. +...Library) Certification or previous training. + Experience in ITSM ( IT Service Management) Solutions. + Previous employee… more
- Insight Global (St. Louis, MO)
- …Desk Manager . Provides ongoing training in technology, procedures, and service quality standards to Help Desk Technicians. Major Tasks, Responsibilities ... A client of Insight Global is seeking a Lead IT Help Desk associate to be based...of hardware, software, and support assets. * Demonstrated Customer Service & Troubleshooting skill sets. * Experience working with… more
- HUB International (Chicago, IL)
- …optimal user experience. The ideal candidate will have a proven track record of managing IT service desk operations in a managed services model, driving ... success in mergers and acquisitions. **ABOUT THE POSITION:** The Service Desk Operations Manager plays...experience). + Minimum of 5 years of experience in IT service desk operations, with… more