- Trellix (Richmond, VA)
- …teams supporting global customers * Experience as Product Manager , Technical Account Management , Customer Success Management , Support Management , ... **_Job Title:_** Product Manager , Customer Success **_Role... management experience, experience in high tech services ( customer success , pro serv, support, learning) preferred.… more
- SHI (Richmond, VA)
- …representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations, ... **Job Summary** The Sr. ITAM Customer Success Manager (SR..... The SR. CSM will join the IT Asset Management department (ITAM) and will be the principal point-of-contact… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Senior Manager , Project Management - Enterprise Data Customer Success As a **Senior ... Manager of Project Management ** at Capital One, you will drive strategy and...and innovation across all corners of the company. The Customer Success team in Enterprise Data is… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business...Customer Success Manager drives business growth for some...experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management , … more
- Microsoft Corporation (Reston, VA)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager , you...the primary customer facing role responsible for customer success through the management … more
- Cengage Group (Virginia Beach, VA)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... tools and analytics that support the US Higher Education Customer Success organization, as well as driving...management , providing timely reporting of progress to the Customer Success organization, and ensuring smooth execution… more
- Wolters Kluwer (Richmond, VA)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... analysis, and creating and presenting a monthly report to management on key metrics. * Support sales growth from...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Trellix (Richmond, VA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Wolters Kluwer (Richmond, VA)
- **Project Manager ( Customer Success Specialist)... Customer Success Specialist - Project Manager is responsible for the end-to-end management ... Manager will be the main contact for the customer and internal partners during onboarding. They are responsible...related discipline. + **Experience** : **3 years** of project management experience plus 1-2 years of consultative customer… more
- SHRM (Alexandria, VA)
- Enterprise Solutions Customer Success Manager 1800 Duke St, Alexandria, VA 22314, USA Req #801 Friday, April 12, 2024 SHRM is a member-driven catalyst for ... globally. SHRM Enterprise Solutions is growing! The Enterprise Solutions Customer Success Manager (CSM) will...management efforts and executing an overall strategy + Customer Engagement-- Proven results in member or customer… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Principal Project Manager - Enterprise Data Customer Success As a **Principal Project Manager ... and innovation across all corners of the company. The Customer Success team in Enterprise Data is...+ Extremely organized with strong task coordination, and time management skills to drive and deliver results + Able… more
- iCIMS (Richmond, VA)
- …5+ years of prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent ... leading industry tools including Gainsight, you'll build and continually update mutual success plans, aligning customer goals with an effective talent… more
- Cleo (Richmond, VA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management , Professional Services, or a related field +… more
- PagerDuty (Richmond, VA)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with...the customer 's business priorities. + Guide a customer on process, people and change management … more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 09 **About the Role: Customer Success Manager ** **The Team:** A dynamic global team, focused on large ... **Responsibilities and Impact:** You will be a key member of the Customer Success Team, responsible for creating, executing, and continuously improving… more
- Qualtrics (Reston, VA)
- …CX, CS or technical account management role + Track record of success in building customer relationships at multiple levels of a clients' organization ... the globe who think that's work worth doing. **XM Success Manager ** **Why We Have This Role**...negotiate, and execute the renewal strategy through informal account management and formal RFP responses + Monitor Customer… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... ideal candidate for this role should possess strong client management skills with the keen ability to work backwards...with our program. The key responsibilities of a Senior Customer Success Manager include but… more
- Lumen (Richmond, VA)
- …valuable feedback to improve the company's offerings. The role reports directly to the manager of Customer Success and is considered an individual ... and empower customers to self serve + Leverage and manager overall customer metrics, which include ...*Required Qualifications: + Experience: At least 2 years in customer success or account management … more
- Amazon (Herndon, VA)
- …talented, bright, and driven people. If you have strong program management , IT infrastructure and/or programming experience, and can communicate highly technical ... spanning new offerings to ensure that our services scale to meet diverse customer requirements in restricted access regions. You will have the exciting opportunity… more
- Qualtrics (Reston, VA)
- …CX, CS or technical account management role + Track record of success in building customer relationships at multiple levels of a clients' organization ... the globe who think that's work worth doing. **XM Success Consultant, Customer Experience and Market Research**...advisor **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to… more