- Bank of America (Chandler, AZ)
- Consumer AML Operations Control Analyst - KYC Call Center Chandler, Arizona **Job Description:** **ABOUT US:** At Bank of America, we are guided by a common ... building and maintaining business relationships. This position is a call center role. **Responsibilities:** + Delivers and...+ Collaboration + Decision Making + Problem Solving + Quality Assurance + Innovative Thinking + Prioritization… more
- University of Pennsylvania (Philadelphia, PA)
- …wellness programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) Job ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Profile Title Research Coordinator Job Description Summary The Quality Assurance Analysis will work within the… more
- Insight Global (Catonsville, MD)
- …of their IT systems as they are under new ownership. They are in need of a Quality Assurance Analyst to report into the Program Manager and assess the ... person to implement these policies and procedures in their call center environment. Their goal is to...Skills and Requirements 3+ years of experience as a Quality Assurance Analyst Risk management… more
- Banco Popular Puerto Rico (PR)
- Date: May 21, 2024 Location: Hybrid, PR Company: Popular Workplace Type: Testing/ Quality Assurance Analyst AtPopular,we offer a wide variety of services and ... quality expectations. Candidate must be capable of performing QA process for custom developed and packaged software products.... quality software development skills and knowledge about call center programs such as: Amazon Connect,… more
- ThermoFisher Scientific (Asheville, NC)
- …that Thermo Fisher's customer satisfaction objectives are met or exceeded. + Conduct quality assessment of Call Center Representatives through active ... NC **Hours:** Standard Day Shift: 8AM - 5PM The Quality Analyst will provide high level of...efficiencies and achieve superior customer service. + Develop uniform Quality Assurance Program to ensure consistent performance… more
- AbbVie (Barceloneta, PR)
- … system + Provides effective quality controls to the referral management, call center and fulfillment operations + Monitors compliance with all AbbVie and ... Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. Job Description The QA Analyst position supports the activities and initiatives of the … more
- Randstad US (West Des Moines, IA)
- …with such systems. Doesn't need to have an industry specific background. Skills + Quality Assurance + Call Monitoring Qualifications + Years of experience: ... call monitoring analyst . + west des...for review. Qualifications: Attention to detail is the key quality to have, above QA experience. Will...a call over to a structured format. Call center experience usually gives people a… more
- Antech Diagnostics (Loveland, CO)
- …weekly, monthly and annual results + Ability to partner with other team members of the Call Center Quality Assurance team as well as team training ... or near Loveland, CO** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on...focus of this role is providing support to the Call Center Managers and Supervisors in the… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …utilizing a dedicated tool to enhance global visibility. The role of a Quality Analyst - Global Ship Hold Center (GSHC) is overseeing and maintaining the ... and will work closely with the following groups: + Quality Assurance /Regulatory Affairs ( QA /RA): Ensures...United States (US) || Pennsylvania (US-PA) || Center Valley || Quality & Regulatory Affairs ( QA… more
- HCA Healthcare (Nashville, TN)
- …+ Robust analytical, Big Query, and Microsoft Excel skills. + Understanding of call center environments required. + Knowledge of relational database structure ... **GENERAL SUMMARY OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and...or further leveraging these processes.** + **Participates in the QA of products/solutions to ensure features and functions have… more
- Houston Methodist (Houston, TX)
- …requirements. Analysis includes but is not limited to financial analysis, quality assurance , organizational development, testing, training, and documentation ... At Houston Methodist, the Business Analyst is responsible for facilitating within the organization,...accurate, relevant and timely. + Performs required testing and quality assurance to ensure solutions delivered are… more
- Vanderbilt University Medical Center (Nashville, TN)
- …testing, and ensures validity of data passed among programs. Understands and uses quality assurance processes, tools, and scripts for testing purposes. * Product ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...and/or hospitals across the region. The Resolute Billing Application Analyst will work the Community Connect Senior Resolute Billing… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title DOCM Data Analyst (Cancer Center ) Job Profile Title Data Analyst C Job ... offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package… more
- Vanderbilt University Medical Center (Nashville, TN)
- …and ensures validity of data passed among programs. Learns to use basic quality assurance processes, tools, and scripts for testing purposes. * Configuration ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care,… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Epic and is a newly established enterprise program at Vanderbilt University Medical Center (VUMC). The Community Connect program enables VUMC to extend our instance… more
- VHC Health (Arlington, VA)
- …Epic clinical system software; builds data sets, master files and reports; performs quality assurance and integrated testing and releases new functionality to ... initiative, reporting of outcomes related to patient safety and quality .The Clinical Systems Applications Analyst II is...* Proficient knowledge of and ability to employ software quality assurance and testing concepts, techniques, industry… more
- CommonSpirit Health (Phoenix, AZ)
- …to leave administration, customer service and customer satisfaction trend analysis. + 5 years' QA experience in a call center environment, with strong ... our hospitals and out in the community. The Sr. Analyst - HRSS Quality Leave of Absence,...in alignment to specifications. **Responsibilities** + Develop and implement quality assurance programs and procedures for Leave… more
- Robert Half Technology (Kearny, NJ)
- …* Develop Method of Procedures for single mode fiber installs and perform quality assurance tests according to specifications. * Update the various inventory ... Provide post-mortem reports of all troubleshooting and break-fix activity and offer on- call support when required. * Manage installation requests from initiation to… more
- Bank of America (Plano, TX)
- …Teams; usually within a specific line of business or business discipline (card, call center , digital, etc.). Leverages multiple databases to acquire customer and ... Client Quantitative Automation Senior Analyst -Pre-Paid Card Charlotte, North Carolina;Belfast, Maine; Phoenix, Arizona;...+ Analytical Thinking + Business Acumen + Influence + Quality Assurance + Technical Strategy Development +… more
- Houston Methodist (Houston, TX)
- …to understand and document complex business needs, monitors development progress, conducts quality assurance exercises, ensures deliverables are met, and manages ... At Houston Methodist, the Information Technology (IT) Data Analyst position is responsible for analysis, functional documentation, configuration, maintenance,… more