- M&T Bank (Buffalo, NY)
- … Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud architect flow familiar with best practices, design, and configuration ... Engage experience, but PureCloud recent experience is required** + Genesys PureCloud experienced with using Architect +...required** + Genesys PureCloud experienced with using Architect + Experience with Microsoft Visio call flow design… more
- DIRECTV (El Segundo, CA)
- …with extensive experience in IT architecture for large scale systems. This senior -level individual contributor role is instrumental in shaping our technology future, ... on best practices, continuous learning, and architecture roadmaps; communicate with senior leadership and executives on architecture roadmaps. In this role, you… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service ... + Working experience of enterprise Cloud Contact Center solutions such as Nice, Genesys , Five9 + Working experience with automation tools such as Python, PowerShell… more
- Concentrix (Columbus, OH)
- …in the world. Experience the power of a game-changing career. \#LI-Remote Senior Sales Engineer/Solutions Architect experienced solutioning CCaaS solutions that ... Job Title: Senior Sales Engineer, Cloud Contact Center Solutions Job...product demonstrations + Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and Architect… more
- American Express (Sunrise, FL)
- …technical guidance and mentorship to junior team members. * Plan, scope, size, architect , design, prototype and engineer Genesys framework components * CI/CD ... As part of our diverse tech team, you can architect , code and ship software that makes us an...space. We are seeking a highly skilled and experienced Senior Engineer with expertise in Java, AI/ML and Big… more
- Humana (Columbus, OH)
- …focused on continuously improving consumer experiences. + Demonstrated Call Routing - Genesys Architect Flows. + Demonstrated Cloud Platform Experience. + Agile ... complex customer challenges using the latest in contact center technologies? As a Senior Cloud Voice Engineer at Humana, you will use the latest technologies to… more
- Northwell Health (Melville, NY)
- …to one or more Agile scrum teams including scrum master, architect (s), and engineer(s). 12.Embody a service-focused and performance-driven culture; participate in ... IVR (Interactive Voice Response) implementation + Experience with telephony systems like Genesys , Nuance, C1 and Televox + Experience with Salesforce Voice Omni… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …operating and querying against MS SQL DB + Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email, digital ... as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will...by the Supervisor. This class is distinguished from the Senior Enterprise Technical Developer in that the latter requires… more