- Hired by Matrix (Columbus, OH)
- …build your career by joining a global financial institution If so, our client is hiring a Service Desk Agent!What You'll Do: The Service Desk Agent is ... the first point of contact for the users who call the IT Service Desk . While providing the highest level of customer service , the Service Desk Agent… more
- Creative Financial Staffing (Dublin, OH)
- …support for Mac and PC computers, and tablets. In coordination with the IT Service Desk , provide support for other common workplace technologies, such as ... Help Desk Technician ABOUT THE COMPANY & HELP ... TECHNICIAN: Organization prides itself on providing outstanding customer service to their internal employees. Every employee goes above… more
- Truliant Federal Credit Union (Winston-Salem, NC)
- …feel valued, empowered and rewarded for all that they do.Purpose of the JobThe IT Service Desk Engineer I acts as the initial support contact for technology ... timely, respectful, considerate and concerned manner. Escalates issues as needed to IT Service Desk Engineer II and other appropriate IT staff and follows up to… more
- HITT Contracting (Falls Church, VA)
- …you share our vision to create extraordinary experiences, you belong at HITT. Associate, Service DeskJob Description: The Service Desk is a critical function ... support and assistance to internal employees. The primary objective of the Service Desk is to ensure that all IT-related issues are addressed promptly and… more
- Fidelity TalentSource LLC (Westlake, TX)
- …next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity's Enterprise Infrastructure Group! The ... Service Desk Specialist role is to ensure... Service Desk Specialist role is to ensure hardware and software...and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware… more
- Hired by Matrix (Alpharetta, GA)
- …build your career by joining a global financial institution If so, our client is hiring a Service Desk Agent!What You'll Do: The Service Desk Agent is ... the first point of contact for the users who call our IT Service Desk . While providing the highest level of customer service , the Service Desk Agent… more
- SNI Technology (Grand Junction, CO)
- Title: Service Desk Tech L2 Location: Colorado - Grand Junction, Durango area Pay Rate: $24 to $26.50 per hour JOB SUMMARY: The Service Desk Technician - ... Level II role is to ensure proper computer operation and maintenance so that end users can accomplish business tasks. The role's primary focus is on deploying, maintaining, and servicing Retail IT equipment. This includes actively troubleshooting and resolving… more
- Russell Tobin & Associates (San Diego, CA)
- …Client platform, to ensure a positive customer experience. Log cases on the IT Service Desk and maintaining details of software / hardware problems detected. ... What are we looking for in our Help Desk Customer Service ? Russell Tobin's client, a cloud-based, AI-driven software company is hiring a Help Desk Customer … more
- Creative Financial Staffing (Worthington, OH)
- Help Desk SpecialistOnsite Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service , ... incident management, issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and applications Troubleshoot and resolve network, connectivity, and cybersecurity… more
- Exos Talent (Indianapolis, IN)
- We are seeking a highly motivated and experienced Tier 1 IT Technician to join our growing IT support teamIn this role, you will provide first-line technical support ... to our customers through various channels such as phone, email, and live chatYou will troubleshoot technical issues, diagnose problems, and resolve technical issues in a timely and efficient manner. more
- Creative Financial Staffing (Granville, OH)
- Help Desk SpecialistOnsite$45,000 - $55,000 Summary of the Help Desk Specialist: Provide desktop/laptop, mobile device, and application support to end-users. ... Responsibilities include customer service , incident management, issue resolution, system administration, inventory management, and documentation. Key… more
- Creative Financial Staffing (Columbus, OH)
- …see its employees succeed. Long-term client of CFS is looking for a customer service focused receptionist. The hiring manager loves to mentor and grow people. Great ... with a family feel. OVERVIEW OF THE RECEPTIONIST ROLE: Sit at the front desk and answer phones. Take messages and transfer calls. Greet customers. Handle data entry… more
- Abbtech Professional Resources (Washington, DC)
- …leadership team to test and implement cost-effective technology for the District Maintain service level agreements related to Desk Side support Service ... with users. Position Description: Resolve technical issues and close out assigned Service /Incident requests within the agency's Service Level Agreements Adhere… more
- eXcell (Folsom, CA)
- …Duties and Responsibilities: Maintain high performing service support functions including IT Service Desk , Desktop Support and VIP Support Act as owner of ... benefits!We have a brand new opportunity for a qualified Service Delivery Manager to work onsite in Folsom, CA....IT department that enable the delivery of a high-quality service to end users, and to ensure Service… more
- eXcell (Chandler, AZ)
- …Duties and Responsibilities: Maintain high performing service support functions including IT Service Desk , Desktop Support and VIP Support Act as owner of ... program.We have a brand new opportunity for a qualified Service Delivery Manager to work onsite in Chandler, AZ....IT department that enable the delivery of a high-quality service to end users, and to ensure Service… more
- CMJobPoster (Pasco, WA)
- …for the typical desk side support technician. You will be directed by Help Desk , Service Desk , or script using standard methods, techniques, and tools. ... to resolve product support issues that could not be addressed by service desk . Your assignments will range in complexity from troubleshooting and repair, to… more
- JobsRUs (Bowling Green, KY)
- …be recognized as desk side support specialist.You may be directed by Help Desk , Service Desk , or script using standard methods, techniques, and tools.You ... in actions, demeanor and dressEnsures customer satisfaction throughout the service delivery transactionEnsures client specific Service Level Agreements… more
- Capgemini Government Solutions (New York, NY)
- …Service , McAfee, eMASS, Centrify* Cloud Governance: Turbot* DevOps/Configuration Management/Help Desk : Ansible, Service Desk , ScienceLogic, ServiceNow, ... setting up, configuring, and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with… more
- Percepta (Melbourne, FL)
- …issues. The IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a...A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software experience in an… more
- JobsRUs (Groton, CT)
- …script.You will also perform other non-troubleshooting duties.Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) ... and/or Same Business Day (SBD) service delivery environment.General Job Information:Key Responsibilities:You will be assigned service requests to repair laptops… more
