- Aequor (San Diego, CA)
- Job Title: IT Analyst Location: San Diego, CA (Hybird) Duration: 6 Months Job Description: The IT Analyst works closely with IT Business Partners to define and ... document key processes, requirements, knowledge articles, and user documentation. The IT Analyst will work both on projects and with operational teams to identify… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst , Software Support , etc. Powered by JazzHR ... Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support … more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team! As a Tier 3 Helpdesk Analyst , ... , resolving the most complex issues related to hardware, software , and network systems. + Escalated Ticket Management: Handle...+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk Analyst ... and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle...facilitate problem resolution and the procurement of hardware or software solutions. + Remote Support : Offer remote… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst , you will be ... and chat, addressing a wide range of hardware and software issues. + Ticket Management: Log, prioritize, and track...self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support… more
- ManTech (Stennis Space Center, MS)
- …based in the DC/Maryland/Virginia area, or Chandler, AZ. We are looking for a ** Tier 2 NOSC** ** Analyst ** with responsibility to provide daily management and ... **Responsibilities include, but are not limited to:** + Provide Tier 2 support by analyzing network traffic...following certifications: DOD 8570 Industry Related Certification - CSSP Analyst , CSSP Infrastructure Support or CSSP Incident… more
- IT Concepts (Washington, DC)
- …individuals to join our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed ... the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing...Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware, software , and… more
- ManTech (Herndon, VA)
- …and customer-oriented ** Tier 2 Network Operations & Security Center (NOSC) Analyst .** There are three possible locations for this role Chandler, AZ; Stennis, MS; ... **Responsibilities include but are not limited to:** + Provide Tier 2 support by analyzing network traffic...following certifications: DOD 8570 Industry Related Certification - CSSP Analyst , CSSP Infrastructure Support or CSSP Incident… more
- Leidos (Rockville, MD)
- …Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** **Service Desk Analyst ( Tier 3 support )** to support a ... range of capabilities in Digital Modernization (https://www.leidos.com/capabilities/digital-modernization) , Mission Software Systems (https://www.leidos.com/capabilities/mission- software -systems) , and enabling technologies… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst ** to join our team in the ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- RELX INC (Boise, ID)
- Tier 2 Support Analyst Do you enjoy supporting users of SaaS products? Are you motivated by excellence in service and product enhancement ? About our Team ... academic decision-making. Interfolio operates the first holistic faculty information system to support the full lifecycle of faculty work, from job seeking to… more
- BAE Systems (Columbia, SC)
- …BAE Systems is seeking a Junior Systems Administrator to serve on a Tier 2 technical support helpdesk, staffed to provide remote, over-the-phone administration, ... Experience in monitoring OS and security patching. Able to support routine software patch updates via a...available based on position level and/or job specifics. **Junior Tier 2 Helpdesk Analyst ** **102348BR** EEO Career… more
- R2 Logistics (Dallas, TX)
- The Help Desk Tier I Analyst will provide end-user technical support for hardware/ software installation/configuration and troubleshooting in a fast-paced ... knowledge of PC hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical issues, while maintaining… more
- SAIC (Las Vegas, NV)
- …career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that ... exceed Tier 1 level support . + The candidate...customers. + Consults with users to determine if existing hardware/ software meets specifications required to support functionality… more
- ERP International (Washington, DC)
- …www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. Qualified ... Employer - Disability and Veteran. **Responsibilities** **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
- General Dynamics Information Technology (Quantico, VA)
- …world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . The ... support of internal and/or outside customer computer hardware, software , network, system/application access, and telecommunications systems + Using problem… more
- Jacobs (Columbia, MD)
- **Your Impact:** Jacobs is seeking a Vulnerability Assessment Analyst (VAA) Advanced for a prime contract that is based out of a Columbia, MD office. As VAA ... Customers. Our program includes easily available process information and support from others with similar positions across the team....an exciting and dynamic program. Responsibilities: + The VAA Tier 3 will be working within a small and… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset… more
- Citigroup (Irving, TX)
- Citibank, NA seeks a Digital Software Engineer Lead Analyst for its Irving, Texas location. Duties: Design and develop complex, high volume, and scalable ... technical guidance and ensuring adherence to product roadmaps. Provide Tier 3 production support and develop solutions...field and 4 years of experience as a Digital Software Engineer Lead Analyst , Microservices Developer, … more
