- GovCIO (Trenton, NJ)
- …user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Job Responsibilities: + ... manuals for Tier I support. + Works with Tier I/ II /III and other groups to resolve technical ...written and oral communications required. + Ability to work core hours of Mon-Fri 6AM-6PM, and flexible to work… more