- IT Concepts (Washington, DC)
- …innovative individuals to join our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT ... infrastructure at the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware,… more
- ProSphere Tek (Landover, MD)
- …scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, equipment set-up, ... company (PSI), referred to as PSI-PST is seeking a Desktop Technician. The Technician will provide routine IT customer... years of practical work experience providing general IT support / Help Desk Tiers 1 and 2… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to include software, hardware, and network related issues. + VIP ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- Trinity Health (Silver Spring, MD)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem...desktop software and works with vendors to resolve Tier 3 issues. + Provides consultation to TIS users… more
- Pew Charitable Trusts (Washington, DC)
- …and tickets on the desktop support team for Tier 1 and Tier 2 support issues. + Document changes to production desktop and hand-held devices, ... Associate, Desktop Support (Hybrid) Overview of Information...and is eligible for hybrid work with at least 2 core days in the office. Responsibilities + Provide… more
- General Dynamics Information Technology (Washington, DC)
- …IT experience in lieu of degree Required: + 2 + years of technical support experience in current desktop and laptop computers, various operating systems to ... customer support problems, provides timely and professional Desktop support to users. You will be...maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- MSys Inc. (Hanover, MD)
- …three (3) years experience in each of the following: + Providing Tier 1 and Tier 2 IT support to customers in a Service Desk environment + ... Job summary: Title: Service Desk and Desktop /Field Support - Onsite Location: Hanover, MD, USA Length and terms: Long term - W2 or C2C Position created on… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...**More About the Role:** + Face-to-face VIP end-user technical support for desktop /laptop computers and mobile devices… more
- Insight Global (Washington, DC)
- Job Description Duties and Responsibilities: Tier 2 technicians provide customer service by responding to IT issues, requests for service, and inquiries ... Supporting MDM request\incidents. The other 20% will respond to Desktop Support surge items as needed. ....system (ServiceNow) and escalates the calls and issues to Tier 3 support when necessary . Assisting… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you...advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. +… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...troubleshooting experience + Experience with hardware and memory installations, laptop/ desktop imaging and backups, system updates, and software pushes… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. +...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with Desktop… more
- Leidos (Rockville, MD)
- …according to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such ... **Description** We are looking for a **Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking...technical representative to provide systems administrator and deskside technical support at our customer site, located in Rockville, MD.… more
- CACI International (Annapolis Junction, MD)
- Systems Administrator - Tier 2 Field Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Type of Travel: None * * * CACI is hiring a Systems Administrator to support our customer in Annapolis Junction, MD! **What You'll Get to Do** + Fabricates,… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 5 years of Tier 2 Desk Side Support Experience. Diploma may be substituted ... of Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical … more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- Orion Consortium (Annapolis Junction, MD)
- …of components and equipment. + Performs technical tasks and provides site support . + Troubleshoots hardware and software problems and interconnectivity issues. + ... Modifies, moves, and installs new equipment. Mandatory Skills: + Application Support + Communication Skills + Creative Problem Solving + Lexmark Printer… more
- Orion Consortium (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team ... TS/SCI FS poly required. Position Description: + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May… more
- Orion Consortium (Annapolis Junction, MD)
- TS/SCI FS poly required. Position Description: + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May ... to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications… more