- NTT America, Inc. (Plano, TX)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Account Service Manager - ITSM to join our team in ... United States (US). Oversees, facilitates, and administers ITIL based service support and/or technical account management in...tactical to strategic. We are currently seeking a CSI Manager to join our team. The change Manager… more
- Travelers Insurance Company (Hartford, CT)
- …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing ... practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you will serve...successful production checkout and status updates are accurate. + ** Service Request Management** : Works with service … more
- CACI International (Chantilly, VA)
- Service Center Frontline Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... service and rapid issue resolution. As a Frontline Account Manager , you will provide Tier 1...resolution. Create and manage support tickets in a web-based ITSM /CRM platform while actively troubleshooting and communicating with end… more
- Marriott (Bethesda, MD)
- …**Expiration Date:** 01/13/2026 This is a temporary position. Job Summary The Problem Manager , ITSM , is part of the Technology Experience Center chartered with ... position is instrumental in fostering a root cause-driven culture in partnership with ITSM Practice Owners, Service Desk Leaders, SRE teams, and product owners… more
- Burlington (Edgewater Park, NJ)
- **Position Overview** The Manager , Operations ServiceNow Platform serves as the strategic and operational leader for the ServiceNow platform within the organization. ... of the ServiceNow ecosystem across IT and enterprise workflows. The manager oversees platform strategy, administration, development, and governance, ensuring the… more
- NTT America, Inc. (Baltimore, MD)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Service Design Manager to join our team in Baltimore, Maryland ... inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Design Manager - to join our team in Annapolis, Maryland… more
- Mastercard (Miami, FL)
- …businesses and governments realize their greatest potential._ **Title and Summary** Manager , Enterprise Operations (Audio / Visual) Who is Mastercard? Mastercard is ... all. About the Role The Multimedia Services team is looking for a Multimedia Manager , Enterprise Operations Field Services to join the team as a Regional Lead. The… more
- GovCIO (Charleston, WV)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... strong leadership, operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations are handled effectively,… more
- Deloitte (Tampa, FL)
- …of technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity to lead and deliver large, complex client ... ServiceNow Senior Manager Our ServiceNow team works with clients to...and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service ,… more
- TEKsystems (Colorado Springs, CO)
- …IT Product Manager to lead the full product lifecycle for IT Service Management ( ITSM ) solutions. This role will manage the current ServiceNow platform ... Job Title: IT Product Manager Location: Colorado Springs, CO Type: 6-Month Contract-to-Hire...and guide the selection and implementation of a new ITSM solution. You'll collaborate closely with stakeholders to align… more
- Oracle (San Juan, PR)
- **Job Description** We are seeking a Technical Program Manager to lead integrated change governance and incident response for GPS technologies and operations. You ... SOP development. + Technology evaluation + Assess and tune ITSM , monitoring/observability, on-call/paging, and collaboration tools for reliability, signal quality,… more
- Deloitte (Dallas, TX)
- Cyber Digital Identity and Access Management CyberArk Senior Solution Delivery Manager Our Deloitte Cyber team understands the unique challenges and opportunities ... Operate offering manages clients' critical cyber assets as a fully managed service or in partnership with client teams. We provide talent, leading technologies,… more
- TEKsystems (Chicago, IL)
- …Talent Acquisition Team requires: Position Overview We are seeking a dedicated Field Service Manager to lead our managed services operations primarily from our ... and administrative areas working directly with area leaders. Primary Responsibilities: * Service -Now or a comparable ITSM tool expertise: Demonstrate in-depth… more
- TEKsystems (Bethesda, MD)
- …standups, etc.). * Experience with Managed Services type delivery with an understanding of ITSM and the Continue Service Improvement cycle. * Ability to work ... through our TGS Talent Acquisition Team requires" Job Description The Engagement Manager position is a delivery leadership position in the organization, in which… more
- Beth Israel Lahey Health (Charlestown, MA)
- …across all BILH entities and its affiliates. Using the Information Technology Service Management suite provided, this position is responsible for all aspects of ... communications skills. This individual must be highly skilled in both customer service and various information technology areas. The ability to empathize with… more
- Signature Aviation (Orlando, FL)
- …and enhance our enterprise ServiceNow platform. Reporting to the Sr. Technology Customer Service Manager , this role ensures our platform remains modern, secure, ... scalable, and fully optimized to support IT Service Management ( ITSM ) and broader organizational needs....Medical/prescription drug, dental, and vision Insurance + Health Savings Account + Flexible Spending Accounts + Life Insurance +… more
- Deloitte (New York, NY)
- …international, to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence ... EOaaS Workday Sr Manager Position summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and functional… more
- Deloitte (Minneapolis, MN)
- Manager , ServiceNow SRE Engineer Role Overview: As a Manager , ServiceNow SRE Engineer , you will actively engage in your engineering craft, taking a hands-on ... team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results...Specialist (CIS) certification in a major module such as ITSM , CSM, HRSD, or APM. + Must be a… more
- Deloitte (Miami, FL)
- AI Datacenter & Infrastructure Senior Manager -AI & Engineering Join our AI & Engineering team by transforming technology platforms, driving innovation, and helping ... and talent development of the AI Datacenter practice by shaping service offerings, driving innovation, expanding client relationships, and building high-performing… more
- Marriott (Bethesda, MD)
- …experience with ServiceNow . Experience with Flow Designer, IntegrationHub, or Service Portal development. . Expertise in various ServiceNow capabilities, including ... GRC/IRM, Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM , ITAM, ITOM, and ITIL frameworks. Exposure to Advanced Risk… more