- Creative Financial Staffing (Houston, TX)
- …empathy, active listening, and call de-escalation. Logs all inbound calls in AVAYA and Salesforce CRM systems. Log, Track, investigate and resolve customer issues ... working knowledge of all divisional programs and services. Assist supervisor or manager with special projects or customers. Preferred Qualifications for the Customer… more
- BAE Systems (Herndon, VA)
- …in the lab with our technical team members and/or electronically. Focusing on the Avaya Session Manager and Communications Manager is key components. ... are looking for a Voice/ Telecom Engineer with solid Avaya experience. Any Nortel is a huge plus!** We...in the following areas: + Experience as a System Manager + Experience as a Session Manager … more
- Vectrus (Wichita, KS)
- …deadlines (preferred). + Ability to install, configure and troubleshoot Cisco and Avaya Call manager system and Session Initiation Protocol (SIP) (preferred). ... structure management. Responsibilities + Responsible to install, configure, and troubleshoot Avaya & Cisco voice solutions. + Responsible to install, configure, &… more
- Robert Half Technology (Houston, TX)
- …Houston, Texas. This role centers on moves, adds and changes tasks, primarily handling Avaya Communications Manager , System Manager , and Session Manager . ... hire employment opportunity. Responsibilities: * Perform moves, adds, and changes on Avaya Communications Manager , System Manager , and Session Manager . *… more
- General Dynamics Information Technology (Arlington, VA)
- …+ Avaya - Avaya Aura Application Server 5300 R2 or Above + Avaya - Avaya Aura Communication Manager or similar Carrier PBX certification. + ... Data Communication,IP Networks,Telecommunications Network **Certifications:** CCNA - Cisco, APSS - Avaya Aura Application Server 5300 - Avaya , CompTIA Network… more
- TEKsystems (Kennesaw, GA)
- …Computer Science. 1-3 years of experience in LAN/WAN networking. + Strong hands-on knowledge of Avaya ACM, Avaya Session Manager , Avaya CMS + Experience ... onsite Location: Kennesaw, GA Skills: + Extensive PBX/ACD programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing,… more
- CVS Health (Hartford, CT)
- …root cause, particularly in call flows, integrations with IVR, BOTs, SBCs and Avaya Session Manager + Experience c ollaborat ing with cross-functional teams ... accountable for CVS's dynamic contact center environment consisting of Avaya , Cisco, and Five9 technologies . In this role...incorporate technologies such as Cisco Voice and Contact Center, Avaya Voice and Contact Center, Oracle SBCs , IVRs… more
- UIC Government Services and the Bowhead Family of Companies (Fort Detrick, MD)
- …repair, and troubleshooting. + IAT Level II certification (COMPTIA Security+) + Avaya Communication Manager administrator training. + Avaya S8700 ... **Overview** SITE MANAGER (DTRK-2024-20545): Bowhead seeks to netweek with a qualified Site Manager for an upcoming proposal effort at Fort Detrick, MD.… more
- BlackBox (Plano, TX)
- …Provider industry experience required. + Avaya Certified Implementation Specialist (ACIS) Avaya Aura Communication Manager and Avaya Certified Solutions ... Specialist (ACSS) Avaya Aura Communication Manager . Extensive Nortel/ Avaya CS1000 troubleshooting experience required. + Experience deploying and supporting… more
- NuAxis Innovations (Reston, VA)
- …providers to monitor and implement changes, updates, and upgrades to the Avaya Communication Manager PBX. + Actively manage change management functions ... issues, technology, and implementation strategies. + Provide technical support for the Avaya CM PBX, including user management and monitoring system performance. +… more
- AbbVie (Irvine, CA)
- …collaboration in the UCM space. + Employ experience with voice infrastructure including Avaya PBX, Cisco call manager , Telepresence, Jabber, PEXIP MCU, & Lync. ... meet technical & business requirements utilizing existing infrastructure on Cisco Communications Manager , Avaya PBX & Microsoft Teams Direct routing, Cisco SBC's… more
- Bank of America (Richmond, VA)
- …+ Voice/VoIP/UC and Video knowledge (understanding of VoIP/UC systems (ie, Cisco CUCM, AVAYA Communications Manager , Microsoft LYNC and Skype for Business) + ... and process updates + The Implementation Engineer stands between the project manager , design engineer and operations. They support initiatives as they transition… more
- Leidos (Lanham, MD)
- …Communication Manager + Cisco Unified Border Element + Cisco Unity Connection + Avaya Call Manager + Routers (Cisco - all models) + Ethernet switches (Cisco ... and Nortel) + Multi-Protocol Labeling Switched Networks + PLS and SIP + Demonstrate that security policies/GSP/IRM mandates were met/implemented correctly on network devices, best practices were implemented, new technologies deployed to meet customer needs,… more
- Bank of America (Richmond, VA)
- …+ Voice/VoIP/UC and Video knowledge (understanding of VoIP/UC systems (ie, Cisco CUCM, AVAYA Communications Manager , Microsoft LYNC and Skype for Business, etc.) ... and process updates + The Implementation Engineer stands between the project manager , design engineer and operations. They support initiatives as they transition… more
- Bank of America (Charlotte, NC)
- …+ Voice/VoIP/UC and Video knowledge (understanding of VoIP/UC systems (ie, Cisco CUCM, AVAYA Communications Manager , Microsoft LYNC and Skype for Business, etc.) ... and process updates + The Implementation Engineer stands between the project manager , design engineer and operations. They support initiatives as they transition… more
- HSS (New York, NY)
- …plan design and modification in a multi-site, multi-LATA, enterprise environment + Avaya Aura solutions (Communication Manager , System/Session Manager , ... menus, and testing/QA with practices + Implementing, administering, and troubleshooting Avaya 's voice systems and coordinate resolution of related issues + Analyzing… more
- Insight Global (Oklahoma City, OK)
- …with possible extension! This person would be assisting in the transition from Avaya phone systems to Cisco Call Manager in a companywide-upgrade initiative. ... of UC Engineering/Administrator Experience . Experience with Cisco Call Manager . Experience with Avaya . Administrating Cisco/ Avaya phone systems . Adding… more
- GovCIO (Newark, NJ)
- …Services Engine. + Broadsoft Cloud + Microsoft System Center Configuration Manager (SCCM) + Avaya technologies including audio/video components, Communicator, ... + Cisco IP audio and video endpoints, Unified Call Manager (CUCM), Expressway Meeting Server (CMS), Meeting Management (CMM),...and the following at version 6.0 or above: Communications Manager , Session/System Manager , and Aura Messaging. +… more
- GovCIO (San Francisco, CA)
- …Services Engine. + Broadsoft Cloud + Microsoft System Center Configuration Manager (SCCM) + Avaya technologies including audio/video components, Communicator, ... + Cisco IP audio and video enpoints, Unified Call Manager (CUCM), Expressway Meeting Server (CMS), Meeting Management (CMM),...and the following at version 6.0 or above: Communications Manager , Session/System Manager , and Aura Messaging. +… more
- Kennedy Krieger Institute (Baltimore, MD)
- …foreign/anchor controller configuration/design. + Hands-on experience in the implementation of Avaya technologies including System Manager , Session Manager ... and Communication Manager and ancillary technologies related to these systems is strongly preferred. + Experience with Cisco 9800 series wireless controllers and their implementation in a centrally managed wireless network is preferred. + Experience with… more
