- Jacobs (Aiken, SC)
- …to obtain DOE Clearance + Must be able to work flexible hours + Avaya Certifications ** Preferred :** + DOE Clearance Jacobs is an Equal Opportunity/Affirmative ... River site. **Responsibilities:** + Perform daily surveillance and maintenance on Avaya Aura communications platform (Equipment is located at various sites across… more
- BAE Systems (Herndon, VA)
- **Job Description** **We are looking for a Voice/ Telecom Engineer with solid Avaya experience. Any Nortel is a huge plus!** We are looking for experienced Voice ... s or Master s degrees in computer science are preferred with eleven (11 ) year s relevant experience...s relevant experience and education with the following skillsets: Avaya certified specialist who can provide hands-on and technical… more
- Link Solutions Inc (Frederick, MD)
- …of Avaya systems and switches. + Experience with MS Office Suite. Preferred : + Avaya Switch training and certification + Able to multitask, prioritize, ... and manage time efficiently + Accurate and precise attention to detail. + Strong written and verbal communication skills. + Excellent analytical, quantitative, and organizational skills. + Good interpersonal skills and communication with all levels of… more
- Point32Health (Canton, MA)
- … preferred + Experience with Quality Assurance Monitoring, telephony such as Avaya AACC are preferred . **SKILL REQUIREMENTS:** + Thorough knowledge of ... experience with 3-5 years business/working experience (Call Center experienced preferred ) + Experience with Microsoft Office applications (including Access), Verint… more
- Brockton Hospital (Brockton, MA)
- …equipment and associated telecommunications systems required. AVST voice mail experience preferred . Avaya and Octel experience a plus. Experience with ... equivalent required. Associate's degree in telecommunications or related field experience preferred . + Experience: Minimum of five years hands-on experience working… more
- Vectrus (Wichita, KS)
- …Cisco and Avaya Call manager system and Session Initiation Protocol (SIP) ( preferred ). + Ability to integrate Avaya and Cisco Voice solution with IP-phones ... structure management. Responsibilities + Responsible to install, configure, and troubleshoot Avaya & Cisco voice solutions. + Responsible to install, configure, &… more
- altafiber (Cincinnati, OH)
- …Network Certification a plus (CCNA, CCDA) + Voice platform certifications CUCM, UCCE, Avaya Call Center, Gensys, Five9s preferred **Experience** + Over 10 years ... in complex network design + Strong sales engineering background experience in local and wide-area voice and data networks + Must have excellent verbal and written communication skills, excellent analytical ability, good judgment, and the ability to work as a… more
- General Dynamics Information Technology (Arlington, VA)
- …Data Communication,IP Networks,Telecommunications Network **Certifications:** CCNA - Cisco, APSS - Avaya Aura Application Server 5300 - Avaya , CompTIA Network ... next 60 days). One of the following training certifications (CE) will be required: + Avaya AS5300 or Ribbon AS Fundamentals + Avaya AS5300 or Ribbon Maintenance… more
- BlackBox (Plano, TX)
- …Requirements + Bachelor's Degree in Engineering, Information Technology or related, preferred ; or relevant experience. + 3+ years of technical support experience ... Services or Managed Service Provider industry experience required. + Avaya Certified Implementation Specialist (ACIS) Avaya Aura...such as RingCentral, Zoom, Genesys CX and MS Teams preferred . + Excellent Layer 2 & 3 networking skills… more
- CVS Health (Austin, TX)
- …appropriate staffing by department. Duties include, but are not limited to: monitoring Avaya CMS, Five9, CAS offline queues, any cloud based or predictive dialer for ... Government Services Shared Organization. RESPONSIBILITIES1. Intraday and real time monitoring of Avaya CMS, Five9 and CAS offline queues, Verint WFM, Aspect, … more
- CVS Health (Austin, TX)
- …appropriate staffing by department. Duties include, but are not limited to: monitoring Avaya CMS, Five9, CAS offline queues, any cloud based or predictive dialer for ... for the Clinical Shared Organization.RESPONSIBILITIES1. Intraday and real time monitoring of Avaya CMS, Five9 and CAS offline queues, Verint WFM, Aspect, Avaya… more
- CVS Health (Oklahoma City, OK)
- …with member/call center environment. * 2 years leading member/customer service team. Preferred Qualifications * Bachelors degree Avaya phone system Medical ... Insurance background Lives in Oklahoma or at least in within the Central Time Zone Education * Associate degree or equivalent work experience Pay Range The typical pay range for this role is: $40,600.00 - $76,500.00 This pay range represents the base hourly… more
- CVS Health (Hartford, CT)
- …talented engineers accountable for CVS's dynamic contact center environment consisting of Avaya , Cisco, and Five9 technologies . In this role , you will ... and call routing that incorporate technologies such as Cisco Voice and Contact Center, Avaya Voice and Contact Center, Oracle SBCs , IVRs , and Five9 Contact Center… more
- Leidos (Tampa, FL)
- …IP VTC based platforms and protocols required to support VTC technology ** Preferred Qualifications:** + Technical Certifications such as CCNA, CCNP, CISSP, ITIL, ... to analyze network traffic + Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco… more
- Cleveland Clinic (Cleveland, OH)
- …with software applications. + Knowledge of project management and communication practices preferred . + Experience in a leadership or supervisory role preferred . ... analysis or project management experience required. + Healthcare experience preferred . + Offset: High School diploma/GED and eight years...and tools (ie NICE/IEX, Verint) and ACD technology (ie Avaya ). + 3+ years of experience in service center… more
- MUFG (Tampa, FL)
- …large organization required. Experience in the banking or finance industries preferred . Experience in a highly regulated industry preferred . **Responsibilities** ... for technical and trend analysis.Proficiency in PowerBi (pulling data from ServiceNow, Cisco, Avaya to create a single source of truth using PowerBi). + Experience… more
- The Walt Disney Company (Celebration, FL)
- …+ Associate's degree in Telecommunications, related technology field or equivalent ** Preferred Qualifications** + Previous experience working with Avaya CM ... centers + Perform tier 1 troubleshooting and support for Genesys contact center, Avaya CM, adjunct systems and solutions on premise and in hosted environments;… more
- Fairfield University (Fairfield, CT)
- …and maintaining voice and data network infrastructure on our Cisco, Aruba, and Avaya networks. This position works under the general direction of the Unified ... Points + In-Line and out of Band Appliances + Avaya UC Endpoints + Other Network Equipment as needed...self-starter, especially in the area of learning new technology. ** Preferred Experience:** Cisco ISE, and DNA Center, Cisco SDA,… more
- US Tech Solutions (Columbia, SC)
- **Job Description:** + Required technologies: Avaya phone, Office 365 (Access, Outlook, Word, and Excel). + Nice To Have technologies: Call Center and customer ... service experience, Avaya phone, Rumba, Windows 10, Office 365 (Access, Outlook,...Tools: Microsoft Office. Familiarity with computer console and directory. Preferred Software and Other Tools: Working knowledge of switchboard… more
- W. R. Grace (Pasadena, TX)
- …troubleshooting and configuration of laboratory equipment. + Support for Avaya PBX installs/maintenance and circuit installs, maintenance, and troubleshooting. + ... Intel based PCs, Servers & Cisco Network equipment. + Preferred bachelor's degree in related field. + Experience in...related field. + Experience in SAN, VMware, Xerox Printers, Avaya PBX, VoIP, Smartphones, and Veeam. + Broad range… more