- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** Application Processing, BMC Helix, BMC Remedy , BMC Remedy ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy /Helix Developer** at GDIT. Shape what's next for… more
- Xcelerate Solutions (Fort Belvoir, VA)
- …processes and workflows for government agencies. + Experience with an existing CMDB tool: BMC Remedy , Service Now, IT Discovery & Dependency Map, System Center ... Center Configuration Manager (SCCM) + Experience with use and operation of BMC Remedy or Service Now change request and workflow automation. + Experience… more
- SAIC (Macdill AFB, FL)
- …version 3 Release, Control, and Validation (RCV) Certification. + Prior experience with BMC Remedy IT Service Request Management System (ITSRM) version 9.x ... and/or Helix 20.x desired. + Prior experience with BMC Remedy ITRSM Change Management Console desired. + Prior experience with ServiceNow ITSM Standard and… more
- Watershed Security (Dahlgren, VA)
- …in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. This position is required to be designated as IAT III ... travel up to 10% + Experience with help desk tools such as BMC 's Remedy or ServiceNow. + Excellent communication and interpersonal skills *Contingent upon award*… more
- Watershed Security (Dahlgren, VA)
- …in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC 's Remedy and ServiceNow. This position is required to be designated as IAT II ... on-site in Dahlgren, VA + Ability to travel up to 10% + BMC 's Remedy or ServiceNow + Excellent communication and interpersonal skills *Contingent upon award* PAY… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... Federal, or DoD Help Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. + Must meet DoD IAT Level III + Clearance Level: **Secret**… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard Operating Procedures, ... Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex Manager of… more
- Trace Systems Inc (Portsmouth, VA)
- …to resolve technical issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy , Jira) for incident tracking, resolution, and escalation. + ... resets, and user data updates through government provided tools. (eg, UTAM and Remedy ) + Manage permissions, file shares, and account deactivation as part of… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …**Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Help Desk ... and office automation software via telephone, as appropriate. + Experience with Remedy /Help Desk Management Systems. + Progressive experience in the management of a… more
- Fiserv (Stafford, TX)
- …+ 4+ years of experience in ticketing and workflow automation tools (Jira Service Desk, BMC Remedy ). + 4+ years of experience with reporting and BI tools (Power ... BI, Tableau) and Microsoft Office 365. + 4+ years of equivalent combination of educational background, related experience, and/or military experience. **Experience that would be great to have:** + Experience in the medical billing services industry. + HDI… more
- Citizens (Pittsburgh, PA)
- …Preferred Skills + Experience using IT Service Management platforms such as ServiceNow, BMC Remedy , Cherwell, or similar tools for incident logging, tracking, ... and communication. + Familiarity with monitoring and alerting solutions (eg, Splunk, Dynatrace, PagerDuty, Nagios) and their integration into incident management workflows. + Understanding of service continuity, disaster recovery, and business impact analysis… more
- Hartford HealthCare (Farmington, CT)
- …systems, Microsoft Office, Citrix and other IS infrastructure. Application experience with ITSM ( BMC Remedy ), Epic, Kronos and Cisco VPN is preferable. * Must ... demonstrate strong interpersonal, verbal communication and problem solving skills and the ability to prioritize and work effectively in a team environment. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting… more
- Cognizant (Sacramento, CA)
- …development. + Proficiency in SQL and database management. + Familiarity with ticketing tools: BMC Remedy , ServiceNow, JIRA. + Domain Knowledge (Good to Have): + ... Pharmaceutical / Life Sciences domain experience. + Knowledge of 21 CFR Part 11, GMP, and ITIL processes. + Understanding of validated pharma manufacturing environments. Must Have: + Proven experience in troubleshooting and supporting Werum PAS-X issues. + .… more
- Insight Global (VA)
- …of the process for efficiency. - Experience with IT Service Management tools (eg, ServiceNow, BMC Remedy ). - Experience in a large enterprise environment or in a ... regulated industry. - Preferred degree in information technology, Computer Science, or related field. Ability and experience of working in a global environment more
- RELX INC (Alpharetta, GA)
- …reduce operational overhead Requirements + Experience with ITSM tools (eg, ServiceNow, BMC Remedy , etc.). + Expertise in incident management processes, problem ... management, root cause analysis, and post-incident reviews. + Proficient in systems administration, server architecture, and cloud environments (AWS, Azure, GCP). + Hands-on experience with monitoring tools (eg, Nagios, Prometheus, New Relic) and alerting… more
- Capgemini (Detroit, MI)
- …or business analysis. * Familiarity with other service management platforms (eg, BMC Remedy , Kinetic Data). * Experience with Service Request Management, ... Service Catalog, and non-core ServiceNow modules (eg, Service Portfolio, HRSD, Security Ops). * Exposure to Service Asset & Configuration Management (SACM) and Organizational Change Management (OCM). **Key Responsibilities:** * Own the end-to-end solution… more
- KBR (Sioux Falls, SD)
- …AWS, Azure, or ITIL v3/v4 Foundation. + Experience with tools like Jira (Agile/Scrum), BMC Remedy , SolarWinds, Splunk, Nlyte DCIM. + Awareness or experience with ... cloud platforms (AWS, Azure). + Familiarity with code debugging tools and techniques. SPECIAL REQUIREMENTS + Three years of continuous residency in the US for issuance of a Government Security credential + The candidate must be able to obtain and maintain a… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …* 3 years of experience with working with incident management tools such as BMC Remedy * 3 years engineering experience within a large-scale, complex Manager ... of Manager (MoM) type monitoring environment * 3 years exposure to Service Management/ITIL framework and concepts (incident, problem, change management, RCA) * 2+ years of proven demonstrated troubleshooting skills; highly skilled in the implementation,… more
- Koniag Government Services (Washington, DC)
- …hardware. + Experience with the use of IT Service Management (ITSM) tools, including BMC Remedy or ServiceNow + Knowledge obf Microsoft Server Operating Systems ... and VMWare vSphere + Bachelor's Degree in related-field or equivalent experience. **Clearance Requirement:** + Secret security clearance **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not… more
- Koniag Government Services (Washington, DC)
- …management + Experience with the use of IT Service Management (ITSM) tools, including BMC Remedy or ServiceNow + Knowledge of Microsoft Server Operating Systems ... and VMWare virtualization + Ability to work independently on projects and advanced tickets. + Bachelor's Degree in related-field or equivalent experience. **Clearance Requirement:** + Top Secret security clearance **Our Equal Employment Opportunity Policy**… more