- Carle (Urbana, IL)
- Patient Access Rep- BMC Pt Access + Department: Patient Access - BMC + Entity: Bloomington-Normal Service Area + Job Category: Clerical/Admin + Employment ... as needed. + Understands computer applications common to the desk areas. + Receives all incoming telephone calls. +...in a prompt and friendly manner. + Demonstrates customer service excellence in accordance to Carle policy. + Adheres… more
- Cognosante (Mclean, VA)
- …Specialist Certifications + Certified Application Developer + Experience in other ITSM systems, such as BMC Remedy, CA Service Desk , or HP Service ... including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk . + Experience dealing with technical end-users in… more
- Vectrus (Bangor, WA)
- …Management (ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager, for performing Service Desk related duties and responsibilities. ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- ICL (St. Louis, MO)
- …with working in international and distributed IT environments (desired) + Experience with Service Desk Platforms ( BMC Remedy preferred) + Working experience ... with all other Global IT Infrastructure Teams and the IT Global Infrastructure Service Provider Teams. + Monitoring of server- and network environments + Working… more
- NANA Regional Corporation (Alexandria, VA)
- …**Minimum Qualifications** + One to three years of experience in an Information Technology Service Management (ITSM) or Service Desk role preferred. + One ... retirement options. **Job Summary:** Manage the work-orders and cataloging within REMEDY BMC version 9 Information Technology Service Management (ITSM) process.… more
- Boston University (Boston, MA)
- …packet, assign and issue keys, beeper and lab coats to new hire, set up office/ desk area, request system logins and access etc.). + Works with IT department to ... resolve IT issues for section to include contacting help desk , submitting IT requests and finding alternative solutions. Manages...+ Manage the content on the Rheumatology BUMC and BMC websites. Create and develop new content, update content… more
- Baystate Health (Westfield, MA)
- …documentation. Obtains and documents weights/heights, abdominal girths, head circumference (Pediatric Service ) as per physician/nurse order 100% of the time as ... wound, blood. **3)** Administers treatments and procedures in accordance with BMC policy/procedure. Changes dressings within one hour of specified timeframe in… more
- SAIC (San Diego, CA)
- …with the resolution of INC tickets when assigned + Work closely with the Enterprise Consolidated Service Desk (CSD) to: + ensure tickets the Service Desk ... are addressed in a timely manner. The Change Management Analyst will work in BMC Remedy, the Change, Incident and Asset Management Tool, to track all Change and… more
- Southern Company (Birmingham, AL)
- …Support Center execution by administering processes and procedures used by ESC desk operators to provide frontline support for critical computer systems. This ... day to day engagement with the EMS Support Center desk operators. _Relocation assistance is available._ **Required Skills and...procedure adherence even under pressure + Working knowledge of BMC Remedy and Smart Reporting is preferred + Working… more
- Koniag Government Services (Washington, DC)
- …Responsibilities & Duties may include, but are not limited to:** + Coordinate with IT service center and/or EL1 Service Desk + Execute EL2 Service ... Directory management + Experience with the use of IT Service Management (ITSM) tools, including BMC Remedy...of IT Service Management (ITSM) tools, including BMC Remedy or ServiceNow + Knowledge of Microsoft Server… more
- Southern California Edison (Alhambra, CA)
- …tools such as SolarWinds, DX NetOps, Netscout, Forescout, Splunk + Experience with IT Service Management (ITSM) solutions such as ServiceNow, BMC Helix, JIRA You ... documentation of fault detection, response, and resolution to meet or exceed service level agreements (SLAs). You are a technical professional that can communicate… more
- Insight Global (Los Alamitos, CA)
- …from server, network, and other infrastructure related problems, internal incidents, and Help Desk support. As a generalist in IT the ideal candidate will have broad ... need to be comfortable multitasking to reactively address issues effecting players and service . Below are some of the main job responsibilities but not limited to:… more
- Amentum (Albuquerque, NM)
- …overall program includes a 500+ work force performing Enterprise IT support, Service Desk , and Telecommunications support across multiple facilities and ... cloud platform that my department M&O's which includes patching, configuration, service and incident fulfillment, and capacity management. Maintains the integrity of… more
- TEKsystems (Washington, DC)
- …Exchange Online Skills: Mobile, O365, Windows OS, MAC, Active directory, Help desk , Customer service , Troubleshooting Additional Skills & Qualifications: * Five ... with executive-level customers and management * Possess excellent customer service skills * Ability to work in a fast-paced...(5) Years' Experience using BMC Remedy Incident, Change or Knowledge Management * 1-year… more
- General Dynamics Information Technology (Quantico, VA)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** BMC Remedy Ticketing System,IT Help Desk ,Technical Support ... to join their program in **Quantico, VA** . The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve… more