- Bank OZK (Little Rock, AR)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... making recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one… more
- Bank OZK (Ozark, AR)
- …+ Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs ... quality related coaching and feedback discussions with call center staff. + Delivers feedback and/or...consistent processes and performance improvement solutions. + Communicates an agent 's progress regularly to the agent 's supervisor.… more
- Morley (Madison, WI)
- …**_Eligibility Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role ... appointment for customers to have the issue fixed. Your call will alert customers to the safety issue, letting...or equivalent + Available to work shifts within the center 's hours of operation: + Monday to Friday +… more
- Sallie Mae (Indianapolis, IN)
- …(or equivalent experience). + 3+ years of experience in collections operations, call center management, or customer service, with demonstrated technical ... environment. **Key Responsibilities** + Lead, train, and develop a team of chat agents managing collections via live chat and automated chat platforms. + Drive… more
- Parexel (Glendale, CA)
- …early phase unit. The Clinical Recruitment Coordinator works closely with research associates, call center agents , clinical research coordinators, etc. to ... ensure the enrollment process of study participants is completed safely while following standards and protocols. Starting your journey with Parexel comes along with an **extensive induction program and ongoing training** while following your individual career… more
- Oatey (Shakopee, MN)
- …cause. + Broad understanding of the manufacturing process. + Previous experience in a call center environment. + Previous experience in a technical support role. ... order information from email, phone, fax or EDI. Coordinate with local sales agent to resolve customer application issues. + Ensure special instructions are clearly… more
- Sabre (Orlando, FL)
- …We strive to provide the guest with the best experience from the first phone call . What does a Customer Service Reservation Agent do? + Assist our guest ... At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects...renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for… more
- DHL Express, Inc. (Middleburg Heights, OH)
- …Start YOUR career with DHL today DHL is currently hiring for a Service Agent . Operation Agents provide operational management and support at service center ... safety, security, regulatory, and company policies. This is an "on- call " position, meaning that there are no set hours...customer service, sales and operational support for the Service Center * Answers phone and greets visitors * Resolves… more
- Home Depot (Lathrop, CA)
- …Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The ... to maximizing productivity and leverage expenses for the Home Depot distribution center . DC Operations Managers must analyze trends, solve problems and motivate and… more
- Hawaiian Electric (Honolulu, HI)
- …from interveners, cost benefit analyses, department/team strategies, etc. + Remain on- call /available for both scheduled and unscheduled work. Said work is ... Energy Resource Management Systems, Outage Management System, Outage Map, Command Center , Energy Portal, Control-M Job Scheduling, Monitoring & Managed File… more
- CyrusOne (Dallas, TX)
- …ensures consistent, reliable, and energy-efficient operation of data center critical infrastructure through standardized controls, rigorous commissioning, and ... technical standards and specifications. + Evaluate and qualify vendors, commissioning agents , and system integrators for compliance with company standards. + Track… more
- The Clorox Company (Durham, NC)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... (eg new dashboards and analytics, use of AI and agents , etc.). Lastly, this role also helps support our...its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash… more
- Olympus Corporation of the Americas (Westborough, MA)
- …of innovative global policies requirements andstrategies for Quality Systems. + Change agent to break down barriers to prepare and influence direct team other ... leading a team with integrity and unity. + Change agent to break down barriers to prepare and influence...12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated… more
- CyrusOne (San Antonio, TX)
- …Senior Project Manager, Construction & Development will help manage data center construction projects with an emphasis on mission-critical MEP systems. ... capital expenditure presentations for Director review.Negotiate contracts with Commissioning Agents (CxA), third-party testing vendors, General Contractors, and Subcontractors.… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …Cloud platform to support business requirements. + Develop custom integrations, APIs, and call flows to enhance customer and agent experiences in the Genesys ... design, build, test, and deployment of new functionalities within the contact center space. **_What you'll do:_** + Design, configure, and implement solutions within… more
- BlueCross BlueShield of Tennessee (Chattanooga, TN)
- …and UiPath Studio\. + Experience with **UiPath Cloud** components: Action Center , Maestro, Agents , and Document Understanding\. + Excellent **troubleshooting ... the processes developed\. Note: - This role requires some on\- call rotation\. Providing outside hours support is rare, but...hours support is rare, but the team maintains an on\- call schedule for coverage\. - Sponsorship is not available… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …Dataverse and external APIs. + Optimize performance, usability, and automation for CSR call , chat, and email flows. + Enable AI-driven experiences through virtual ... agents , case summarization, and intelligent routing. + Monitor, troubleshoot,...to assigned applications. Includes performance tuning, technical troubleshooting, debugging, call -rotation, and root cause analysis. + Support project initiatives… more
- Hawaiian Electric (Honolulu, HI)
- …OT systems. + Notifies key personnel (such as the Senior Supervisor Control Center ) of persistent trouble. + Notifies appropriate department personnel (such as Field ... systems and other databases or tools. Emergency Response + Monitors and addresses call (s) from emergency agencies including police & fire hotline relating to system… more
- Stanford Health Care (Palo Alto, CA)
- …knit, collaborative and supportive. Stanford is a level IV (highest level) epilepsy center , offering new methods of treating and diagnosing epilepsy. The mission is ... Knowledge (extensive) of neuroanatomy and neurophysiology + Knowledge of neuroanesthesia agents and their application to intra-operative monitoring + Skill: good… more
- Hawaiian Electric (Honolulu, HI)
- …and the Company's Cybersecurity Incident Management Team (CS-IMT), with occasional on- call support. + Participates in Company emergency response activities as ... direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may… more
