- JPS Health Network (Azle, TX)
- …6 plus months of experience working in or supporting call center operations. 6 months of workforce management scheduling and/or forecasting. Preferred ... or related field. 5 plus years of experience in a hospital business or call center environment. Workforce Management software experience. Location Address:… more
- Entergy (West Monroe, LA)
- …is critical in ensuring operational efficiency and service level performance across our call center operations. The ideal candidate will be responsible for ... Job Title: Workforce Management Real Time Analyst RTA...and long-term strategies for Residential/SMB Customer Journeys (including Contact Center and Meter to Cash) and track the impact… more
- ApTask (Troy, MI)
- …play a critical part in ensuring the resilience of our data center consolidation and colocation operations, maintaining regulatory compliance (NIST, FFIEC, GLBA ... ). Familiarity with fundamental IT concepts, infrastructure & data center technologies is required. Experience working with data ...and Shared Service Units (SSUs). Train Senior Business Continuity Analyst in the correct implementation of BC & DR… more
- Planet Fitness (Hampton, NH)
- …of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where ... field, required 5-7 years of experience as a programmer, analyst , or developer Demonstrated experience in analytics tooling such...attitude! Must be available to work off-hours and provide on- call support as needed Perks Hybrid work schedule out… more
- Talent Software Services (Providence, RI)
- …for providing real-time and intraday management of vendor and internal agents and of call center queues. This role will be integral in ensuring the contact ... long-term extension. Position Summary: Reporting to the Manager of Workforce Management Performance and Strategy, the Workforce ... center meets its goals for handling customer calls in… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a full time ** Workforce Management Analyst - Call Center ** for our **Costa Mesa, CA** office! **_This is an in ... out of our Costa Mesa office_** **JOB SUMMARY** The Workforce Management (WFM) Analyst responsibilities revolve around...and required staff service levels are achieved + Manage call center reports utilizing WFM programs and… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and… more
- Insight Global (Cascade, MI)
- …Skills and Requirements 24 years of experience in a workforce planning or analyst role within a call center environment, Amazon Connect experience highly ... Description We are looking for a detail-oriented and analytical Workforce Analyst to support forecasting, scheduling, and...scheduling, and performance optimization within a newly launched healthcare call center . This role plays a critical… more
- Entergy (West Monroe, LA)
- …is critical in ensuring operational efficiency and service level performance across our call center operations. The ideal candidate will be responsible for ... **Job Title:** Workforce Management Real Time Analyst RTA...and long-term strategies for Residential/SMB Customer Journeys (including Contact Center and Meter to Cash) and track the impact… more
- Enterprise Mobility (St. Louis, MO)
- …TEAM** Enterprise Mobility's Support Services teams are responsible for Global Call Center Operations, Replacement Rental Services Support, Information ... Services Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst !** **ABOUT THE ROLE** The Workforce … more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... workforce and workload to help the Workforce ...DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively… more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
- Liberty Latin America (PR)
- …in Information Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience with technologies, ... **What's the role?** As the Contact Center Data & Systems Analyst , you...Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience… more
- Albany Medical Center (Albany, NY)
- …(United States of America) Salary Range: $71,612.39 - $110,999.20 The Information Security Analyst is a member of the information security team and works closely ... This includes defining security policies, processes and standards. The Information Security Analyst works to select and deploy technical controls to meet specific… more
- Albany Medical Center (Albany, NY)
- …(United States of America) Salary Range: $78,773.63 - $122,099.12 The Information Security Analyst is a member of the information security team and works closely ... This includes defining security policies, processes and standards. The Information Security Analyst works to select and deploy technical controls to meet specific… more
- JPMorgan Chase (New York, NY)
- Join our Global Security team as a Command Center Analyst As a Global Security - Command Center Analyst within the Global Security Operations Centers ... for crisis management teams, including exercise coordination, roster maintenance, and crisis call facilitation + Triage and escalate cases of workplace violence to… more
- Jackson National Life Insurance Company (Nashville, TN)
- …Workday and apply through Jobs Hub._** **Job Purpose** **The Distribution Command Center Analyst monitors and evaluates business processes, skill and ... quantitative analysis on daily/weekly/monthly basis to assess effectiveness of sales funnel, call center activities, and other supporting business functions. +… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …Summary HII Mission Technologies is seeking a qualified Cyber Security Analyst to support the Navy Continuous Training Environment (NCTE) global Security ... Operations Center (SOC). In this role, you will be part...safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML)… more
- Albany Medical Center (Albany, NY)
- …States of America) Salary Range: $46,220.72 - $64,709.01 ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Will be required ... to existing as well as new study opportunities ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Position Summary: The… more
- Tucson Electric Power (Tucson, AZ)
- **HCM Systems Analyst I, II, Sr, or Lead** Company **Tucson Electric Power** Location **Tucson, AZ** Requisition ID **6064** **About Us** UNS Energy Corporation ... employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) . **Job Description - HCM Systems Analyst I, II, Sr, or Lead** Check us out. We… more
