- CHS (Clearwater, FL)
- …all calls reaching the Team's phone queues, less than 5% will result in the caller hanging up prior to reaching a Representative. Individual Production Level + ... that their needs have been met. + Ensuring that caller issues and interests are accurately identified, and accurate,...standards to documentation of all calls. This includes the caller , reason for the call and sufficient information for… more
- CHS (Clearwater, FL)
- …all calls reaching the Team's phone queues, less than 5% will result in the caller hanging up prior to reaching a Representative. Individual Production Level + ... Handle a minimum of 150 MPS transactions per week. A transaction is defined as an inbound call, outbound call where the intended target for the call is reached, or a written response to inbound mail or e-mail. Team Quality Level + A minimum of 3 calls per… more
- Saratoga Hospital (Saratoga Springs, NY)
- …Specialists with patient clinical questions and triaging patient calls accordingly. Each caller will be handled in a professional and tactful manner. They will ... managed timely and patient triage is complete expeditiously. The caller 's symptoms will be assessed and triaged using the...as (and not limited to): + Review medication electronic prior authorizations and other prior authorizations. +… more
- Northern Light Health (Portland, ME)
- …and/or personnel as needed. * When placing call on hold, returns to the caller at regular intervals to ensure excellent communications. * Follows through to ensure ... are dealt with in a manner satisfactory to the caller . * Knows the location of registration and is...Reviews pending work and communicates unresolved issues to peers/supervisor prior to breaks and end of shift. * Acts… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the agency, Public Safety Communicators (PSCs) are the first people that a caller interacts when reporting emergencies in Fairfax County. Our PSCs receive extensive ... + During a life-threatening emergency, establishes communications with the caller , provide safety/life-saving instructions, and maintains control of the conversation… more
- Stony Brook University (Stony Brook, NY)
- …in procedures) when answering each and every call. + Interact with each caller in a timely, courteous and professional manner, regardless of the emotional state ... and conduct of the caller . + Search by multiple names, titles and categories...Brook Medicine, Stony Brook University Hospital and related facilities. ** Prior to start date, the selected candidate must meet… more
- City of Durham (Durham, NC)
- …(please note that salary range higher than the minimum will be based on prior 911 experience). Work Day/Hours: Hours during classroom training will be from 8:00 - ... jurisdiction. Entry of appropriate narrative in CAD to ensure safety of caller , bystanders and public safety responders, verifying appropriate dispatch priority and… more
- Mount Sinai Health System (Greenlawn, NY)
- …liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician ... rendered. + Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice… more
- Penn Medicine (Philadelphia, PA)
- …& items.Answers phone in a professional, courteous, and timely manner speaking to caller in a caring manner Answers questions or refers callers to the appropriate ... source Avoids putting caller on hold or transferring call unnecessarily Researches phone inquiries regarding specimen collection or test results by referencing… more
- Penn Medicine (Berwyn, PA)
- …& items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Research...training and experience in an outpatient or hospital setting, Prior experience in hospital laboratory receiving area and … more
- WellSpan Health (Lebanon, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should access not be readily available at the practice,… more
- WellSpan Health (York, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should access not be readily available at the practice,… more
- Penn Medicine (Philadelphia, PA)
- …items. + Answers phone in a professional, courteous, and timely manner speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily; Researches phone...**Education or Equivalent Experience:** + HS Diploma/GED (Required) + Prior experience in hospital laboratory receiving area preferred +… more
- Penn Medicine (Philadelphia, PA)
- …& items; Answers phone in a professional, courteous, and timely manner, speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Researches...and experience in an outpatient or hospital setting + Prior experience in hospital laboratory receiving area + … more
- WellSpan Health (Chambersburg, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should access not be readily available at the practice,… more
- WellSpan Health (Gettysburg, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should access not be readily available at the practice,… more
- WellSpan Health (Gettysburg, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should access not be readily available at the practice,… more
- WellSpan Health (Lewisburg, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient-s/ caller -s health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should access not be readily available at the practice,… more
- Sunrise Senior Living (Cresskill, NJ)
- …messages to the intended recipient. + Offer and provide a community overview to the caller , determine who to forward the caller to, and notify the caller ... parties as needed. **Sales and Marketing** + Order flowers and name plates for new residents prior to move in. + Order guest meals for resident and family for day of… more
- Rush University Medical Center (Chicago, IL)
- …may vary depending on the circumstances of each case. **Summary:** The Prior Authorization Specialist I is responsible for obtaining and resolving referral, ... precertification, and/or prior authorization to support insurance specific plan requirements for...find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to… more