- SMBC (Phoenix, AZ)
- …strategies for new Payments Hub build out. + Serve as subject matter expert on Credit Card fraud for the entire business. + Serve as subject matter expert on ... fraud infrastructure and strategies for a new credit card and payments hub initiative. As the subject matter...fraud cases. + Improve core metrics related to fraud rate, incidents, charged-off dollars and customer … more
- Woodforest National Bank (The Woodlands, TX)
- …with third party applications; updates card status in related systems and tracks card orders. . Provides customer service support to branch personnel, ... largest employee-owned banks in the country! The Specialist, Debit Card Fraud Services I - is responsible...Services I - is responsible for providing administrative and customer service support in the minimization, prevention,… more
- Bank of America (Hunt Valley, MD)
- Small Business Card Fraud Representatives - 2nd shift Hunt Valley, Maryland **To proceed with your application, you must be at least 18 years of age.** ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Hunt-Valley/Small-Business- Card - Fraud -Representatives 2nd-shift\_25031187) **Job Description:** At Bank of… more
- Bank of America (Phoenix, AZ)
- Commercial Card Senior Fraud Analyst Phoenix, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Phoenix/Commercial- Card -Senior- Fraud -Analyst\_25030033) **Job Description:** At Bank of America,… more
- City National Bank (Los Angeles, CA)
- …maintaining relationships with internal and external CNB customers and providing exemplary customer service . Adherence to Bank and regulatory policies. WHAT WILL ... fraud analytics such as queries, reports for the Card Fraud Team. * Perform fraud...to work in a high-productive, deadline-oriented environment. * Excellent customer service skills with the ability to… more
- Charles Schwab (Lone Tree, CO)
- …and BillPay transactions which are received in real-time. + Conducting standard Visa debit card fraud investigations that the VFI team receives during the normal ... products. **Responsibilities** The Senior Specialist is responsible for reviewing potential fraud alerts and conducting Visa debit card investigations. Senior… more
- Bank of America (Newark, DE)
- …Associates will handle a wide variety of claim types including but not limited to: credit card , debit card , ATM, check fraud , ACH, and online wire transfers ... Wealth Management Fraud & Claims - Sr. Fraud ...This job is responsible for handling complex and escalated customer situations regarding possible fraudulent account activity. Key responsibilities… more
- SMBC (Phoenix, AZ)
- …risk and fraud ring activity. + Resolve transactions within the service level agreements to reduce potential losses. + Document all findings, dispositions, and ... who came together for the challenge of building a full- service digital bank from scratch. We're committed to doing...including Wire, ACH, Online Account Takeover, Check, Elder Abuse, Card , and New Account Fraud + UAT/QA… more
- Wells Fargo (Charlotte, NC)
- …levels of experience across multiple geographies and creating a culture of service and efficiency. + Comprehensive knowledge of Fraud Operations organizational ... **About this role:** Wells Fargo is seeking a Fraud & Claims Operations Director to report to...dispute types. This individual will lead the ATM, Debit Card Claims (ADCC) team of approximately 2,000 employees, located… more
- Galileo Financial Technologies, LLC (Salt Lake City, UT)
- …1 year of managing a team of fraud agents * Proven background in customer service * Demonstrated ability to communicate effectively with all levels of the ... for complex or high-risk cases * Partner with other departments (Compliance, Risk, Customer Success) to align on fraud strategies and escalate urgent risks… more
- First National Bank of Omaha (NE)
- …themselves against fraud and dispute transactions as well as provide excellent customer service . We are looking for someone who will share our excitement ... regarding their disputed transactions on both Debit and Credit Card accounts. + Meet customer 's needs by...Office suite of products + 12 months of direct customer service experience + Reside within 120… more
- Fiserv (Omaha, NE)
- …you will need to have:** + High school diploma + 0-2 years of financial or customer service experience **What would be great to have:** + Knowledge of Regulation ... scale, come make a difference at Fiserv. **Job Title** Fraud & Dispute Associate **What does a great ...Monitor systems to detect possible fraudulent behavior related to card usage and deliver great customer experience… more
- M&T Bank (Bridgeport, CT)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... outstanding service experience for inbound and outbound customer servicing events related to Digital and Card...required regarding investigations or disputes. We work to mitigate fraud loss and assist our client base through critical… more
- Conduent (San Antonio, TX)
- …dedicated professional with a strong work ethic and problem-solving skills. + A customer service enthusiast who excels in navigating multiple screens and ... records, and our knowledge management systems. + Analyze potential fraud and suspicious activity by monitoring card ...Diploma or equivalent. + Must have 6 months of Customer Service , Call Center or Dispatch experience.… more
- Capital One (New York, NY)
- …will be sought and expected throughout the organization. **About the Team:** When a customer 's credit card or personal information is stolen, it is a defining ... Sr. Distinguished Engineer - Fraud Technology As a Sr. Distinguished Engineer at...According to Experian, in 2017 alone 14 million credit card numbers and 158 million social security numbers were… more
- First State Bank (Gainesville, TX)
- …+ Responsible for preparing and completing dispute documentation for Debit Card fraudulent and non- fraud transactions. Assist co-workers and customers ... Summary: The Fraud Specialist provides a wide range of support...experience is preferred. Qualifications Knowledge, Skills & Abilities: + Customer and Personal Service -- Knowledge of… more
- First Horizon Bank (Knoxville, TN)
- …a trusted point of contact for First Horizon clients navigating credit and debit card fraud or dispute claims, ensuring a seamless and supportive experience. + ... First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things.… more
- Needham Bank (Needham, MA)
- Job Descriptions: JOB SUMMARY The Card Service Specialist will be responsible for processing incoming ATM and Mastercard Debit disputes and fraud claims in ... compliance with Regulation E, Mastercard and/or PIN networks requirementsThe Card Service Specialist will be an integral... customer experience and adherence to the bank's customer service standards. + Detect and provide… more
- Capital One (Mclean, VA)
- …digital revolution transforms our society and our industry. **About the Team** The US Card Customer Services & Strategy team has several openings within the ** ... Sr. Associate, Product Management - Customer Services & Strategy (US Card )...core data products associated with the resolution of credit card Fraud and Dispute claims. This Product… more
- Capital One (Mclean, VA)
- …digital revolution transforms our society and our industry. **About the Team** The US Card Customer Services & Strategy team has several openings within the ... Manager, Product Management - Customer Services & Strategy (US Card )...**Recoveries Product,** **Case Automation Platform and Fraud Product** spaces: + **Recoveries Product-** We are looking… more