- Baylor Scott & White Healthcare (Dallas, TX)
- …Manager (CUCM), Unity Connection (CUC), Emergency Responder (CER), and IM & Presence (IMP), Cisco Unified Contact Center Enterprise (UCCE) as well as Avaya ... UC solutions (Webex Calling, Microsoft Teams Direct Routing). Experience with contact center integrations (eg, UCCE & Avaya AACC). Experience with Calabrio,… more
- ManpowerGroup (Pittsburgh, PA)
- …**What's the Job?** + Lead and manage multiple concurrent Cisco Unified Communications ( UC ) and Contact Center migration projects for the Customer. + ... Ensure the smooth transition from competing UC and Contact Center solutions to Cisco technologies. + Deliver projects on time, within scope, and to the… more
- Insight Global (Des Plaines, IL)
- …made (call agent perspective to the flow through Call manager) E911 Voice Gateway experience Contact Center VoIP experience (call in for Call Center ) Unity ... Python, PowerShell, etc.) and other automation and orchestration tooling such as Cisco DNA Center and Red Hat Ansible Tower and provide knowledge transfer and… more
- Baylor Scott & White Health (Dallas, TX)
- …Manager (CUCM), Unity Connection (CUC), Emergency Responder (CER), and IM & Presence (IMP), Cisco Unified Contact Center Enterprise (UCCE) as well as Avaya ... UC solutions (Webex Calling, Microsoft Teams Direct Routing). + Experience with contact center integrations (eg, UCCE & Avaya AACC). + Experience with… more
- Amentum (Fort Shafter, HI)
- …infrastructure and troubleshooting. + Implementing and supporting BGP routing protocols. + Contact center platform and IVR scripting. + Hands-on experience ... The **Unified Communications Engineer** assists with UC platform development, design, and support, and will...+ Coordinate requirements in conjunction with the Network Enterprise Center (NEC), as necessary, to resolve failures of applications,… more
- Hackensack Meridian Health (Edison, NJ)
- … Unity Connection (CUC) + Cisco Instant Message & Presence Server (IM&P) Cisco Contact Center Express (UCCX) (CUCM integration and base configuration ... provisioning customers and maintaining the voice and data connectivity within a Cisco UC system and data-network environment as part of the Hackensack Meridian… more
- UCHealth (Aurora, CO)
- …advanced-level platform design, support and incident management for platform-level issues affecting the Cisco Contact Center (UCCX) and Cisco Call ... Communications solutions, including Cisco Communications Manager, Unity Connection, Unified Contact Center Express (UCCX). + Provide technical support for… more
- Hackensack Meridian Health (Edison, NJ)
- … Unity Connection (CUC) + Cisco Instant Message & Presence Server (IM&P) Cisco Contact Center Express (UCCX) (CUCM integration and base configuration ... of positive change. The **Digital Technology Services (DTS) Unified Communications ( UC ) Engineer II** is responsible for designing, installing and maintaining the… more
- Kyndryl (Salem, OR)
- …service environments + Proficiency in troubleshooting and resolving issues within Openscape Contact Center . + Strong grasp of networking concepts (IPv4, ... switching, routing, VLANs, SIP), preferably with Cisco or HP networking exposure + Experience with VMware...to support occasional off-hours work, as required. + Openscape Contact Center , ASC Voice Recording and Verbal… more
- …mathematics, or engineering; Master's degree preferred + 10+ years of experience in Contact Center & UC solutions, Voice infrastructure, Call collection ... AI, LLM, RAG based approach. + Expertise in cloud contact center ecosystems ( Cisco Webex,...Outbound Engagement, Social Media Engagement, Digital (DX), Unified communications ( UC ) and Analytics **Why You'll Love Sprinklr:** We're committed… more
