- Allied Universal (Montgomery, AL)
- …positively impacts the communities and customers we serve. As a **Security Officer** **- Commercial Center - Full Time** in **Montgomery, AL** , you will serve ... and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch professional with Allied Universal, you will play a key role… more
- Leidos (Indianapolis, IN)
- …and exceptional service delivery. + Plan and execute regular calibration sessions with customer and contact center operational teams to ensure consistency ... staff management (including subcontract operations), and budget. + Expertise in contact center performance measures, customer relationship, knowledge,… more
- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager** to lead our federal-agency omnichannel contact ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective... center operations + Understanding of call center workflows, KPIs, and metrics such as customer… more
- Leidos (Indianapolis, IN)
- …+ Conduct regular content audits to ensure relevance, accuracy, and effectiveness + Analyze customer feedback and contact center data to identify content ... business. The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our...VOIP telephony, and ACD systems + Understanding of call center workflows, KPIs, and metrics such as customer… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... We are looking for experienced call center contact tracing supervisors to support commercial and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Ford Motor Company (Allen Park, MI)
- …to change the way the world moves? In this position The Global Customer Relationship Center (GCRC or contact center ) sits within the Ford Customer ... Service Division. This role acts as a critical liaison, ensuring the Contact Center 's operational needs and strategic objectives are effectively translated into… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... your team operate the phone for a variety of commercial , state, and federal projects, you will assist and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... a globally expanding, industry-leading organization. We're hiring Bilingual Contact Center Representatives to support inbound and outbound customer service,… more
- Mass Markets (CA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS MCI is looking for nationwide work at...WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer … more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Shaw Industries Inc (Dalton, GA)
- Job Title - Commercial Customer Care Service Excellence Manager Position Overview Shaw Industries is seeking a Service Excellence Manager to lead and elevate our ... Technology & IT Partnership + Act as the primary Customer Service business contact for IT and...confidence and credibility. + Experience working with WFM platforms, contact center systems (eg, Salesforce, Genesys), LMS… more
- Comerica (Farmington Hills, MI)
- …responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals, achieving prescribed ... Job Description Contact Center Agent Tier 2 Summary...of in-bound calls in a fast-paced environment while processing customer requests for their banking inquiries. This position's structured… more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...expertise in medical triage and understanding of government and commercial insurance requirements to ensure patients are scheduled with… more
- Resideo (Aurora, IL)
- …Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. This role will ... How about helping to shape the way Resideo delivers customer experience through omnichannel cloud-based solutions globally? If you're...on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This… more
- Penn Medicine (East Petersburg, PA)
- …shape our future each day. Are you living your life's work? Job Title: Contact Center Specialist I Entity: LGH Location: Penn Medicine Lancaster General Health ... Administration - 1097 Commercial Ave, East Petersburg, PA 17520 Hours: 1.0 FTE...(40 Hours per week), Day Shift Summary: + The Contact Center Specialist provides complete and accurate… more
- University of Miami (Medley, FL)
- …of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time Contact Center Associate 2 to work remote. Core Job Summary The ... Contact Center Associate 2 supports functions that...expertise in medical triage and understanding of government and commercial insurance requirements to ensure patients are scheduled with… more
- Hussmann Corporation (Schertz, TX)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a ... variety of applications and resources to determine customer requirements, and resolution for Hussmann's more complex accounts. They will resolve internal and… more
- Cedars-Sinai (Los Angeles, CA)
- …ID** : 11287 **Working Title** : Patient Access Rep III - Patient Access Contact Center (Full-time, Hybrid) **Department** : CSRC Sched Reg Patient Access ... area for service. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration information, including… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... The Commercial Sourcing Associate Director, Supplier Relationship Management is...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- First Horizon Bank (Knoxville, TN)
- …of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports and is ... we are on a mission to deliver a seamless customer experience. We are passionate about doing things right...the southern US The Company and its subsidiaries offer commercial , private banking, consumer, small business, wealth and trust… more