• Mount Sinai Medical Center (Miami Beach, FL)
    Team Leader I- Contact Center As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained ... community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across… more
    Upward (07/17/25)
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  • Capgemini (New York, NY)
    ROLE TITLE: Managing Consultant - Contact Center ( NYC, ATL, CHI, SFO) About the Enterprise Transformation team At Capgemini Invent, we believe difference drives ... that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of client engagements,… more
    Upward (07/16/25)
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  • Interactive Government Holdings (Springfield, VA)
    …(IGH) is seeking qualified, trained and capable individual to serve as a Contact Center Coach for the Defense Health Agency's inTransition Support Services ... Contact Center . inTransition Support Services will provide support to transitioning service members and/or veterans who are currently receiving psychological… more
    Upward (07/14/25)
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  • Lake Trust Credit Union (Brighton, MI)
    Member Experience Associate Virtual Teller - Contact Center Note: This position is located in our Contact Center in the Brighton, MI Headquarters ... building. Typical schedule 10:00am-7:00pm. Additionally, one Saturday/month 9:00 am- 1:00p.m. Hybrid schedule (2 days remote, 3 days in person) available at 6 months! More Than A Job! Why do you work each day? To us, our jobs are not just something we do to… more
    Upward (07/02/25)
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  • Banner Health (Mesa, AZ)
    …from you. Banner is seeking a Call Center Associate Manager for their Contact Center department. You will be responsible for coordinating the functions of ... service operations, tech support, reservations, physician referral or other specialized contact center operations. Additional related education and/or experience… more
    Upward (07/14/25)
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  • US Tech Solutions (Sunnyvale, CA)
    Job Description: The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of contact ... to continuous improvement of operations. Prior Experience in 1:1 contact center operations. Proven ability to manage projects. PMP certification/ training… more
    Upward (07/05/25)
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  • TELUS International (Las Vegas, NV)
    …people who manage them. Based on prior experience at various levels in a fast paced contact center environment, the candidate will be an expert in the area of ... one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the… more
    Upward (07/03/25)
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  • EvergreenHealth (Kirkland, WA)
    …note, this is a temporary position. Job Summary: Serves as the first point-of- contact for patients in a fast-paced call center . Utilizes exceptional customer ... service skills to coordinate patient care and to provide an excellent patient experience. Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation;… more
    Upward (07/26/25)
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  • Fortuna BMC (Falls Church, VA)
    …dedicated team supporting military service members and veterans through a 24/7 behavioral health contact center . As a Call Center Agent, you'll provide ... upon contract award, anticipated in October 2025. WORKSITE: Remote or contractor contact center site WORK SCHEDULE: Full-time, 24/7 shift availability (including… more
    Upward (07/29/25)
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  • Yoh Services LLC (Plano, TX)
    …is looking for passionate and highly motivated Representatives to work in a world-class contact center . The skills you acquire will be invaluable for your ... prospective owners, dealerships, area offices and headquarters by supporting our national contact center via answering incoming phone calls on a daily basis. You… more
    Upward (07/19/25)
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  • USAA (Phoenix, AZ)
    …route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple ... Customer Service Claims Representative. You will be part of an outstanding contact service center , where you will focus on providing claims service to members… more
    Upward (07/28/25)
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  • USAA (Phoenix, AZ)
    …resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining ... military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this… more
    Upward (07/24/25)
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  • Enthusiast Auto Holdings (Wadsworth, OH)
    …every customer that we interact with to drive brand loyalty and trust. Maintaining Contact Center goals: 1.5% Abandon rate (phones) 30 second wait times (phones) ... EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS /… more
    Upward (06/30/25)
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  • USAA (San Antonio, TX)
    …minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining ... or a military spouse/domestic partner. Prior experience in a fast-paced contact center environment. 1+ years of direct sales or upselling/cross selling… more
    Upward (07/28/25)
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  • Fairwinds (Orlando, FL)
    …in helping our members live financially free! Start your journey in our East Orlando Contact Center , located at 3087 N. Alafaya Trail. We offer a starting pay ... based on performance, hybrid or remote flexibility may become available. Our Contact Center operates: Monday through Friday: 7:00 AM - 9:00 PM Saturday: 8:00… more
    Upward (07/05/25)
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  • Adventist HealthCare (Rockville, MD)
    …applicants' religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office. ... Shady Grove Medical Center If you are a current Adventist HealthCare...an experienced Building Engineer for our Shady Grove Medical Center who will embrace our mission to extend God's… more
    Upward (07/29/25)
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  • USAA (San Antonio, TX)
    …minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while ... relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help… more
    Upward (07/29/25)
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  • MCI Careers (Wichita, KS)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
    Upward (07/10/25)
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  • IQVIA, Inc. (Atlanta, GA)
    …benefit and explanation/troubleshooting of submission rejection. Role Purpose: Primary Call Center contact for patients, pharmacies and medical professionals ... requests via telephone, email, fax, or other available means of contact to the Support Center Quickly assess the user's issue and provides first level support… more
    Upward (07/20/25)
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  • Phoenix Police Department (Phoenix, AZ)
    …services in a Senior Center . This position serves as a primary point of contact for the senior center and requires knowledge of secretarial and front office ... I or Senior Programs Supervisor II. KEY DUTIES: Primary point of contact for the senior center at the front desk Greets visitors, check-in members, and processes… more
    Upward (07/18/25)
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