- Trustmark (Lake Forest, IL)
- …extensive experience in telephony systems and technology, omnichannel technology, cloud-based contact center solutions , including Dynamics 365 Customer ... extensive experience in telephony systems and technology, omnichannel technology, cloud-based contact center solutions , including Dynamics 365 Customer… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service ... preferred. **Knowledge, Skills & Abilities:** + Working experience of enterprise Cloud Contact Center solutions such as Nice, Genesys, Five9 + Working… more
- Vanguard (Wayne, PA)
- …a team of engineers dedicated to designing, implementing, and maintaining advanced Genesys contact center solutions , incorporating AI to enhance customer ... leading an infrastructure or cloud engineering team. + Experience with cloud-based contact center solutions , particularly Genesys Cloud. Genesys… more
- Zoom (Columbus, OH)
- …you can expect We are hiring a Sr . Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This ... individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for...Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here,… more
- Mass Markets (Mesilla, NM)
- …have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, ... delivery. This is a senior -level position requiring experience in account management of contact center clients. Experience in both contact center … more
- Mass Markets (Las Cruces, NM)
- …have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, ... delivery. This is a senior -level position requiring experience in account management of contact center clients. Experience in both contact center … more
- Mass Markets (Wichita, KS)
- …have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, ... This is a senior -level position requiring experience in account management of contact center clients. Experience in BPO insurance contracts, contact … more
- Mass Markets (Wichita, KS)
- …have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Sprinklr (Austin, TX)
- …that illustrate Sprinklr's business value to customers at all levels. Your expertise in Contact Center or Customer Experience solutions will be critial in ... **Job Description** Sprinklr is looking for a pre-sales Enterprise Senior Solutions Consultant who will partner with...company, preferably with a background in Contact Center , Customer Service or Customer Experience solutions .… more
- Amazon (New York, NY)
- …facing resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and ... Team is made up of deep CX and Enterprise Contact Center domain experts who work directly...audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive… more
- TIAA (Dallas, TX)
- …within key areas of our client facing organizations such as the National Contact Center , Retirement Solutions , and Wealth Management. Associates will ... **Rotational Program - Retirement Solutions and Wealth Management** The Rotational Program -...Management participates in a comprehensive rotational program that combines senior leadership interaction and cross-business experience with real life… more
- Amazon (St. Louis, MO)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact ... - Hands-on experience working on the design, development and deployment of contact center solutions at scale Preferred Qualifications - Computer Science,… more
- University of Miami (Medley, FL)
- …of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time, Sr Manager, Contact Center Operations to work in Medley. Core Job ... Summary: The Sr Manager, Business Operations evaluates, administers, and manages all...+ Oversee and manage the outreach division of the contact center , including ambulatory referral management, imaging… more
- Mass Markets (Dallas, TX)
- …have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, ... a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers...with little-to-no assistance, find issues, and create and execute solutions that address those issues. + An ability to… more
- Forward Air (Dallas, TX)
- …candidate will be responsible for architecting, designing, and administering our Webex Calling and Contact Center solutions , as well as leading new site ... Position: Senior Collaboration Engineer Job Description: Forward Air is...the architecture, design, and administration of Webex Calling and Contact Center solutions + Ensure… more
- BECU (WA)
- …be found here . **_IMPACT YOU'LL MAKE:_** As the Sr . Manager, Workforce Planning - Contact Center , you will be at the helm of ensuring that our Contact ... impact on data and reporting systems, and offer alternate solutions when necessary. + **Drive Reporting Innovation:** Analyze data...5 years of experience scheduling and forecasting in a Contact Center or Retail environment or in… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... patient care, education, and research. **Organization:** VICTR **Job Summary:** Sr Azure Cloud Architect- VICTR JOB SUMMARY We are...Azure, as well as design and implement new cloud solutions in support of grant-funded programs and the VUMC… more
- Stanford University (Stanford, CA)
- Sr Director, HR Service Center **Human...lives.** Stanford University Human Resources (UHR) is seeking a Senior Director, HR Service Center to build ... role owns the development and management of the university-facing HR Service Center organization, consisting of tiered levels of HR inquiry and transaction… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... preeminent programs in patient care, education, and research. **Organization:** Vaccine Center **Job Summary:** Perform research of a highly complex nature. Lead… more
- MD Anderson Cancer Center (Houston, TX)
- …and reviews all data, analysis, and metrics with the Operations and Maintenance senior management, Sr Informatics Analyst and Facilities Finance management in ... and execute on complicated analytic projects to provide unique data driven solutions and drive quality improvement. They will generate queries, dashboards, and… more