- Klaviyo Inc. (Boston, MA)
- Customer Success Managers ( CSMs ) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly ... and in the process, consistently exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are… more
- Appian (Mclean, VA)
- …Partners, and other members of the Customer Success team, including Customer Success Managers ( CSMs ). Note: This role is based at our HQ in McLean, VA. Appian was ... built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas… more
- Pendo (Raleigh, NC)
- …their implementation of Pendo. Pendo Consultants work on all products and partner with CSMs , TAMs ADs, and others to make our customers successful. This role is ... ideal for a self-starter with a passion for delivering exceptional customer value through technology consulting, transformation, and change management. If you thrive in a dynamic environment and have a strong technical foundation, we invite you to join our… more
- Alloy.ai (Washington, DC)
- …our Client Solutions team. You will oversee a team of client success managers, CSMs , who manage the entirety of Alloy.ai's customer base. The primary charge of this ... team is to drive value for our customers, and manage executive and commercial relationships - including renewals, upsells, and partnering with sales on cross sells. At Alloy, we value our customers above everything else. We believe that the success of the… more
- Lumafield (San Francisco, CA)
- …Working at the intersection of advanced industrial technology and customer strategy, CSMs will lead business reviews, develop and execute on mutual customer success ... plans, and drive net revenue retention through strategic account growth. This role requires the technical depth to understand engineering analyses, as well as the business acumen to translate technical success into measurable business value and lead… more
- Pendo (San Francisco, CA)
- …technical background. Senior Consultants work on all Pendo products, collaborating with CSMs , TAMs, ADs, and other teams to ensure customer success through seamless ... implementation and advanced technical services. Key Responsibilities Take full ownership of customer engagements from initiation to completion, ensuring projects are delivered on time, within scope, and to the highest standards. Act as a trusted advisor,… more
- DocuSign, Inc. (San Francisco, CA)
- …with Enterprise Account Executives (AEs) and Customer Success Managers ( CSMs ) to identify whitespace opportunities, cross-sell/up-sell potential, and strategic ... relationships within a named list of 10-15 top-tier accounts Design and execute highly personalized ABM campaigns across multiple channels, including personalized content, digital advertising (LinkedIn, programmatic), direct mail, executive events, webinars,… more
- 8020rei (Miami, FL)
- …into a consistent growth engine. You'll lead and grow a team of 7+ CSMs and Operations specialists, build scalable systems, and ensure our clients achieve measurable ... results with 8020REI. You'll play a critical role in supporting our expansion into new verticals , starting with home services, ensuring that the CS function is built to deliver impact at scale. Reporting to our COO and working closely with the CEO , you'll be… more
- Valdera (San Francisco, CA)
- …into actionable product and go‑to‑market improvements. Recruit and develop future CSMs , setting a high‑performance standard as Valdera scales. Operate autonomously ... in a high‑growth environment-prioritizing impact, solving problems end‑to‑end, and driving initiatives to completion. Commit to exceeding expectations and achieving ambitious startup goals. Adapt to global time zones, ensuring critical customer and internal… more
- Appian (Mclean, VA)
- …Partners, and other members of the Customer Success team, including Customer Success Managers ( CSMs ). This role is based at our HQ in McLean, VA. Appian was built ... on a culture of in‑person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and… more
- Lovable (San Francisco, CA)
- …deal expansion, or pilot conversion. Enable the Organization Train internal teams ( CSMs , AEs, Engineers) on running their own lightweight activations using your ... playbooks. Capture and Amplify Wins Turn each hackathon into content - stories, case studies, and learnings that fuel Lovable's narrative on how the world builds with AI. Who You Are You're a builder at heart - creative, scrappy, and comfortable in front of… more
- Army National Guard Units (Lansing, MI)
- …Guard position is for a TITLE 32 SURFACE MAINTENANCE MECHANIC LEADER (MI SMO - CSMS ), Position Description Number NGD1288000 and is part of the MI CSMS , Michigan ... Army National Guard. Responsibilities THIS IS A TITLE 32 NATIONAL GUARD POSITION THAT REQUIRES MILITARY MEMBERSHIP This position is located in the Joint Forces Headquarters-State, Logistics Directorate (J-4), Surface Maintenance Facility. The purpose of this… more
- New York State Civil Service (Staten Island, NY)
- …Title TEMPORARY SEASONAL (Winter) - Facilities Operations Assistant 1 - Staten Island CSMS - Anticipated duration of employment thru - April 23, 2026 Occupational ... workweek allowed? No Telecommuting allowed? No County Richmond Street Address Staten Island CSMS 321 Manor Rd City Staten Island State NY Zip Code 10314 Duties… more
- Columbia Bank (Bend, OR)
- …with other team members ({Commercial Portfolio Managers, Client Solutions Managers (" CSMs ") and Commercial Relationship Managers) to prepare timely, high quality and ... credit request; presents facts to, and collaborates with, Portfolio Managers, CSMs and Commercial Relationship Managers to identify key business and financial… more
- Xylem (Albuquerque, NM)
- …operations, data maturity, and key staff roles. + Collaborate with **Sales ( CSMs )** to develop engagement strategies based on utility stakeholder types, departmental ... clear solution architectures, workflows, and value propositions. + Support **Sales ( CSMs )** in reviewing distributed RFPs to evaluate alignment, feasibility, and fit… more
- Columbia Bank (TX)
- …often from moderate-to-complex enterprises. Collaborates with Client Solutions Managers (" CSMs ") and Relationship Managers to accurately present findings, including ... any violations in a timely manner. + Partners with CSMs and Relationship Managers to offer insights into customer...market environment and Bank risk tolerances. + Partners with CSMs and Relationship Managers in customer and prospect calls… more
- C&W Services (Chicago, IL)
- …, and **automated outreaches** . + Build and optimize dashboards for CSMs , leadership, and cross-functional partners; manage **data quality SLAs** . + Partner ... Establish publication cadences (monthly/quarterly) and a review workflow with CSMs , Sales, and Product. + Maintain a library of...+ Run **office hours** , training, and enablement for CSMs and leaders; maintain knowledge base content. + Partner… more
- Cancer IQ (Chicago, IL)
- …data to drive decisions and strategies for improving customer outcomes. How Our CSMs Differ from our Implementation Managers The position of CSM at CancerIQ differs ... from the role of an Implementation Manager. While CSMs own and manage the relationship with our customers,...with our customers, Implementation Managers work in tandem with CSMs to project manage both implementations of new customers,… more
- Market My Market (Charlotte, NC)
- …development and operations. You'll collaborate closely with Client Success Managers ( CSMs ), who provide operational and administrative support, and report to the ... met and proactively addressing client concerns + Collaboration with CSMs : Work closely with CSMs to coordinate...+ Collaboration with CSMs : Work closely with CSMs to coordinate the execution of marketing activities, including… more
- Amazon (Seattle, WA)
- …to operate systems at scale on AWS, reducing their time to benefit. CSMs understand the Executive and Functional Leader business priorities and work closely with ... take the most direct, frictionless path to scaled usage of AWS cloud. CSMs capture best practices for cloud journey and migration acceleration and continuously… more
