- Lucas Museum of Narrative Art (Los Angeles, CA)
- …membership upsell and customer service meets and exceeds set standards of excellence Track membership revenue and other KPIs to inform strategy and pivot as ... for learning and engagement, dining, retail, and events. POSITION SUMMARY The Manager , Membership Growth will support the launch of the Lucas Museum's inaugural… more
- ServiceNow, Inc. (Santa Clara, CA)
- …us as we pursue our purpose to make the world work better for everyone. **The Customer Advocacy Excellence Manager ** will partner closely with the ... with customers and executives. **This role has two core pillars** **1. Customer Advocacy Excellence Leadership** Support the development of an advocacy… more
- M&T Bank (Williamsville, NY)
- …Quality Assurance Manager , you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer ... **About the Role:** Are you passionate about driving excellence in customer experience and ensuring...Identify trends, recommend improvements, and implement solutions that elevate customer advocacy and reduce risk. + **Collaborate… more
- Comcast (Kirkland, WA)
- …are maintained or increased through targeted, well-researched prospecting. + Oversees customer relationships to ensure clients meet their goals through effective use ... team at sales meetings, trainings, conferences, and industry events **Operational Excellence & Pricing Management** + Manages the full transactional lifecycle of… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior ... customer issues, ensuring timely and satisfactory outcomes. Customer Advocacy + Act as the voice of ... service issues, ensuring effective resolution through problem-solving, empathy, and proactive communication. Customer Advocacy & Voice of the Customer (VoC)… more
- Intuit (San Diego, CA)
- …drive a highly effective and efficient organization, through the removal of waste, eliminating customer friction and driving customer advocacy . Our end to ... the world's best and most innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you will be responsible for driving… more
- NTT America, Inc. (Richmond, VA)
- …capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as the primary ... Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for… more
- Corning Incorporated (Charlotte, NC)
- Customer Operations Manager **Date:** Dec 12, 2025 **Location:** Charlotte, NC, US, 28216 **Company:** Corning Requisition Number: 72359 **The company built on ... every interaction exceeds expectations and reinforces Corning's reputation for excellence . **Key Responsibilities:** + Champion a customer -centric culture… more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At ... growth we are looking for a proactive and motivated Customer Success Manager to join our growing... experience. Lead or contribute to special projects and customer success initiatives that drive operational excellence .… more
- CH Robinson (Chicago, IL)
- …This is accomplished by cultivating trust, creating alignment of executive level customer contacts, and customer advocacy . Additionally, you will ... CH Robinson is seeking a **Key Customer Success Manager ** is responsible for...leadership + Drive the holistic plan to ensure operational excellence and serve as an escalation point + Align… more
- Nutanix (Durham, NC)
- …seizing opportunities for growth and advancement in a dynamic market. **About the Team** The Customer Experience Manager role will be part of a newly formed team ... fosters a collaborative and empowering culture aimed at achieving excellence . The mission of this team is to become...Exceptional communication and relationship-building skills, with a focus on advocacy for customer needs. + Customer… more
- Keeper Security, Inc. (Chicago, IL)
- …assist on Sales or Marketing calls/webinars as a CSM & Keeper expert + Drive customer advocacy in the form of references, referrals, and case studies + Perform ... Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high...+ Participate in the evolution of Keeper Security's own Customer Success programs and processes; insist on excellence… more
- Keeper Security, Inc. (Chicago, IL)
- …assist on Sales or Marketing calls/webinars as a CSM & Keeper expert + Drive customer advocacy in the form of references, referrals, and case studies + Perform ... opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with...+ Participate in the evolution of Keeper Security's own Customer Success programs and processes; insist on excellence… more
- Apple Roofing (Plano, TX)
- …people first, making it easy, and doing the right thing. Role Overview The Customer Service Manager (CSM) is a key customer -facing and revenue-driving ... assigns it to Apple Roofing through project completion. This position blends customer service excellence with a consultative sales approach-educating homeowners,… more
- Amazon (New York, NY)
- …such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the ... their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping guide… more
- ISC2 (Lincoln, NE)
- …nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy , Commitment, Diversity, Equity & Inclusion and Excellence - ... all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention,… more
- The Walt Disney Company (Santa Monica, CA)
- …Americas region. In this role, you will be the key driver of operational excellence , stakeholder management, and customer advocacy , ensuring that every ... our magical experience?** We are looking for a proactive and data-driven Customer Experience Manager to lead and elevate the experience of sports and third-party… more
- Amazon (CA)
- …Work hard, have fun, and make history with Amazon Public Policy. The Manager , Public Policy will have the responsibility to help develop and execute Amazon's ... state public policy efforts at the state level in California. The Manager will create and execute a government affairs strategy to support our policy goals in… more
- ECP (Chicago, IL)
- …This role is ideal for someone who thrives at the intersection of customer advocacy , internal operations, and organizational scaling. Someone who can support ... Over the past several years, ECP has undergone significant growth across our customer base, product, and team. With new products coming to market, increasing growth… more
- Amazon (PA)
- …associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for ... tied to an Amazon corporate office* As a Market Manager , you will own a territory of offline retail...influence without authority to drive project deliverables, improve brand advocacy , and improve the customer experience at… more
