- PulteGroup (Westborough, MA)
- …valued, your growth is supported, and your work makes a lasting impact Job SummaryThe Customer Care Manager II is responsible for managing homeowner service ... completion for all requests in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond to service requests in the… more
- Kuehne+Nagel (East Point, GA)
- …ways than we imagine. **** With a passion for customer service delivery, the Customer Care Manager is responsible, on national or location level, to ... By direct interaction with our customers and engaging with relevant stakeholders, the Customer Care Manager ensures that customer needs are met… more
- Kuehne+Nagel (Bensenville, IL)
- …**How you create impact** With a passion for customer service delivery, the Customer Care Manager is responsible, on national and location level, to ... By direct interaction with our customers and engaging with relevant stakeholders, the Customer Care Manager ensures that customer needs are met… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Manager , Customer Care (Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service ... Manager Job CodeN/A Job Description Summary Organization NameCustomer Care Reports toDirector, Customer Service Full or...and administers the budget of the Division + Supervises Customer Care Division staff, including selecting or… more
- NRG Energy, Inc. (Lehi, UT)
- …on Facebook, Instagram, LinkedIn and X. We're looking for a strategic and hands-on Customer Care Recruiting Manager to lead and optimize high-volume ... recruiting efforts for our national Customer Care organizations. In this role, you'll...and market dynamics + Deliver best-in-class candidate and hiring manager experiences through clear communication, timely follow-up, and a… more
- nVent (Solon, OH)
- …are answered with the highest availability, and coverage is handled during absences. + Ensure Customer Care benchmarks are met individually and as a team. + Plan ... and implement key critical initiatives with the Director, Customer Care + Respond to and resolve escalated issues from internal and external customers. + Assign,… more
- Lineage Logistics (Hazle Township, PA)
- …team of employees in the office department. Manage general office and customer service activities, to include finalizing contracts and onboarding new customers. ... reports to ensure productivity, efficiency, and effectiveness + Resolve day-to-day customer service problems including data entry errors, customer complaints,… more
- Kerry (Beloit, WI)
- …needs, and market trends. + Lead change initiatives and drive continuous improvement within the Customer Care team. + Apply expertise to enhance customer and ... work activity of assigned team members, proactively deescalating & resolve customer issues. Provide performance management for designated team management of core… more
- PulteGroup (Salt Lake City, UT)
- …+ Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator. + Manage trades to completion of service ... tasks (eg, adjustments, repairs), as requested. + Establish and maintain positive customer relationships. + Responsible for the build quality confirmation of the… more
- M/I Homes (Nashville, TN)
- …status. (MW Region: Scheduling and the distribution of work orders is completed by Customer Care Call Center.) + Directs and supervises subcontractors to improve ... and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over...with product and Company warranties and policies to ensure customer satisfaction. Duties and Responsibilities + Performs Post Closing… more
- American Airlines (Dallas, TX)
- …Recovery Division. + Responsible for the management of a team of customer service representatives in a contact center environment dedicated to assisting customers ... net promoter score, call quality and productivity + Resolves customer service and operational problems + Evaluates individual and...largest airline in the world running smoothly as we care for people on life's journey? Feel free to… more
- PulteGroup (Riverview, FL)
- …analysis. + Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. + Manage trades to completion of service ... tasks (eg, adjustments, repairs), as requested. + Establish and maintain positive customer relationships. + Responsible for quality inspections of the home prior to… more
- M/I Homes (Columbus, OH)
- …Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 140,000 homeowners and grown ... in accordance with product and Company warranties and policies to ensure customer satisfaction. Duties and ResponsibilitiesPerforms Post Closing Customer Visits… more
- PulteGroup (Medina, OH)
- …your growth is supported, and your work makes a lasting impact JOB SUMMARYThe Division Manager of Customer Care is responsible for the operation and results ... including insurance/litigation. + Develops training, mentoring, evaluation and incentive programs for Customer Care team. + Manages the Customer Care … more
- PulteGroup (Westborough, MA)
- … customer issue to triage and determine appropriate course of action + Coordinate Customer Care Manager response + Document requests in service and ... growth is supported, and your work makes a lasting impact JOB SUMMARY:The Customer Care Coordinator is responsible to be the first point of contact for… more
- PPL Corporation (Allentown, PA)
- …Regularly ranking among the country's best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 JD Power ... education, sustainability, and wellbeing. Overview This role has responsibility for customer service performance supported by their assigned contact center. Focuses… more
- GN Hearing (Shakopee, MN)
- **Position:** Customer Care Representative **Reports to Title:** Customer Care Manager **Department/Division:** Customer Care **Primary Work ... Location:** Shakopee, MN **Job Code/Classification** : Non-Exempt **Position Overview** The Customer Care Representative is responsible for engaging with… more
- nVent (WI)
- …is adding a Customer Service Representative to our team. Reporting to the Customer Care Manager , this position significantly contributes to the overall ... satisfaction and retention of customers. The Customer Service Representative is the first point of contact...as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a… more
- Percepta (Mahwah, NJ)
- …Responsible for proper documentation and coding in Volvo's proprietary software + Advise Customer Care Center Manager , Supervisor, Team Leader, and/or ... Manager of any trends or concerns with customer handling, or product/service-related issues for action + Complete...beyond self** - We serve others-clients, customers, and teammates-with care and integrity in every interaction. + **Leave it… more
- American Airlines (New York, NY)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...largest airline in the world running smoothly as we care for people on life's journey? Feel free to… more