- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and validated. Evaluate and recommend new optimization methods to improve customer experience . Act as a champion and change agent in leading the ... while driving innovation. Evaluate and recommend new optimization methods to improve customer experience . Generate innovative ideas to increase web traffic and… more
- TBC Corporation (Longview, TX)
- Compensation Data Starting Pay: $16.27-$21.69 per hour, depending on experience Company Overview With $5 billion in revenue and 3,500+ employees in the US and ... and secure vehicle and work area * Maintain exception Customer Service based on our People Focused Values *...Qualifications * Safety 1st Mentality * 1+ years of experience , box truck experience and/or delivery … more
- TEKsystems (Houston, TX)
- Description Spanish OR Korean Bilingual Customer Experience Agent Top Skills & Qualifications + 2+ years in customer -facing roles, ideally in call ... + Proficiency in Excel, Word, Outlook, MS Teams Job Description As a Customer Experience Agent , you'll be the first point of contact for Medicare… more
- TEKsystems (Phoenix, AZ)
- Customer Experience Agent - Online Marketplace & Live Shopping (MUST RESIDE IN ARIZONA) Location: Phoenix, AZ (commuting distance required) | Remote/Hybrid ... enabling anyone to turn their passion into a business. Role Overview As a Customer Experience Agent , you'll be the first point of contact for customers with… more
- Lithia & Driveway (Dallas, TX)
- …Location: Dallas, TX Schedule: Open Availability Requested Pay Range: $40,000-$60,000 plus incentive Sell Agent - Customer Experience The Sell Agent - ... tech and human touch to deliver a smarter, smoother experience . We're big on innovation, big on people, and...Customer Experience is responsible for delivering customer website support and coordinating customer vehicle… more
- TEKsystems (Houston, TX)
- Description As a Customer Experience Agent , you are the first point of contact and the voice of the Client for our members. Your primary responsibility is to ... a full-time onsite position based in Northwest Houston, TX 77379. As a Customer Experience Agent , you will: -Respond to inbound inquiries from our Medicare… more
- Tompkins Community Bank (Batavia, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...products for retail customers. As incumbent gains knowledge and experience , the work review, call monitoring and supervision may… more
- TEKsystems (Kohrville, TX)
- Position: Customer Experience Agent You'll provide exceptional service to members by answering inquiries, resolving issues, and guiding them through their ... compliance standards and protect member confidentiality Skills Needed + Customer service and call center experience +...Needed + Customer service and call center experience + Empathy and strong communication skills + Tech-savvy;… more
- Bob's Discount Furniture (Manchester, CT)
- The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent ... optimization, cross-functional partnership, and a strong focus on enhancing the agent and customer experience . Key Skills for Success Core Competencies &… more
- TEKsystems (Louisville, KY)
- Were are hiring for Customer Service Representatives! We're looking for a Customer Experience Agent to deliver outstanding service to tax professionals ... For * High school diploma or GED required * 2+ years of customer service experience (call center preferred) * Strong communication skills (verbal and written) *… more
- TEKsystems (Louisville, KY)
- …PM + Regular Shift: 10:30 AM - 7:00 PM About the Role We're seeking a Customer Experience Agent to deliver exceptional service to tax professionals and their ... to a fun and engaging workplace culture ✅ Must-Have Skills & Experience + 2+ years of customer service experience (call center preferred) + Strong verbal and… more
- Sysco (Sandy Springs, GA)
- **JOB SUMMARY** We're looking for a dedicated Customer Experience Agent who thrives on building strong relationships with customers and delivering ... engage directly with our clients to ensure a positive experience that encourages loyalty and repeat business. **Schedule:** Monday...equivalent + At least 1+ year working in a Customer Service function or related skill + Customer… more
- The Hartford (Hartford, CT)
- …data, identify themes, and facilitate an organizational understanding of the current and desired customer and agent experience . + Leverage data analytics : ... Sr Spec Customer Experience - MQ08CE We're determined...Business, you'll use your passion for problem-solving to enhance agent and customer experiences while supporting all… more
- Abbott (Alameda, CA)
- …processes is a plus, including understanding pain points and improving agent / customer experience . Apply Now (https://www.jobs.abbott/us/en) **Learn more ... this space, it is imperative Abbott creates a best-in-class customer experience through a leading digital ecosystem...role provides an opportunity to shape the future of customer and call center agent experiences in… more
- Coinbase (Sacramento, CA)
- …over 100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you ... looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team,...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Dow Jones (Princeton, NJ)
- …key focus area is Project Management for assigned initiatives and projects that impact DJCS, customer experience and/or agent experience . **You Will:** + ... the business and DJCS to identify initiatives with direct impact on customer and agent experience . Support the intake process for project resource requests.… more
- Public Storage (Plano, TX)
- …across channels, leveraging APIs, data flows, and telephony infrastructure to enhance customer experience and agent productivity. Validating end-to-end ... load balancing, rate limiting) + Document technical requirements for customer experience and agent productivity enhancements + **Technical Leadership**… more
- Dow Jones (Princeton, NJ)
- …Key Focus Areas are: + Project Management for priorities within DJCS to improve the customer and agent experience . + Continuous improvement champion for DJCS ... + Project intake: identify initiatives within DJCS to improve the customer and agent experience . Support the intake process for project resource… more
- EchoStar (Englewood, CO)
- …to sustain programs + Actively and consistently support efforts to simplify and enhance the customer experience and the agent experience across the ... Management experience is required + Wireless and/or customer service agent experience is preferred **Salary Ranges** Compensation: $83,950.00/Year… more
- NRG Energy, Inc. (Houston, TX)
- …and operational efficiency. This role will be instrumental in enhancing both the customer and agent experience , while driving measurable improvements in ... strategic deployment of AI technologies across call center operations to enhance both customer and agent experiences. This role is responsible for identifying,… more
