- Zip (New York, NY)
- …scaling the strategy behind our procure-to-pay (P2P) product, driving both adoption and expansion across our customer base. This role offers direct visibility ... Key responsibilities include identifying and driving operational improvements across the P2P lifecycle , building and evolving our sales and customer enablement… more
- Sandoz Group AG (Princeton, NJ)
- …analysis to identify opportunities for growth, competitive positioning, and customer insights. Collaborate with cross-functional teams to ensure successful ... communications associated with each brand. Pipeline & Forecasting: Drive portfolio expansion through in-licensing products from partners and a key contributor for… more
- Amazon (Bellevue, WA)
- …own end-to-end project management for Quick Commerce (QC) new launch sites. The Program Manager will own a regional portfolio of projects and drive comprehensive ... reporting on expansion initiatives, partnering with cross-functional stakeholders from initial site...20% travel Key job responsibilities An effective QC Expansions Program Manager is committed to driving organizational excellence by… more
- Amazon (Nashville, TN)
- …executive presentation skills are essential. Key job responsibilities - Roadmap early pre- lifecycle process for capacity planning and network expansion - Manage ... management of all facilities within the Sub Same Day program . We are looking for a program ...full lifecycle of the real estate expansion process from business requirement to lease signing through… more
- ServiceNow, Inc. (San Diego, CA)
- …implement end-to-end digital lifecycle programs that support onboarding, adoption, expansion , and renewal. + Partner with Customer Success, Product, ... work better for everyone. As the Senior Manager, Digital Customer Lifecycle & Adoption, you will lead...+ Define success metrics and reporting frameworks to measure program impact and identify optimization opportunities. + Partner with… more
- Lumeris (MA)
- …(CSMs), leading and mentoring them to ensure they deliver exceptional service and achieve customer goals. + ** Customer Expansion ** : Own the customer ... Experience in managing complex customer accounts and navigating the full customer lifecycle , from onboarding to long-term relationship management. + Solid… more
- IBM (Cambridge, MA)
- …Architect (CSA) at HashiCorp, you will play a critical role within the Customer Lifecycle Management organization, acting as a technical specialist to drive ... measurable business value, supports product adoption, and contributes to renewal and expansion opportunities. As a Customer Success Architect at HashiCorp, you… more
- IBM (University Park, PA)
- **Introduction** A Customer Success Manager Co-Op (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of their ... to solve technical and business challenges. IBM's Sales Co-Op Program culture will set you up for success, whilst...IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Co-Op role in IBM… more
- DXC Technology (Richmond, VA)
- …Collaborate with Sales to set and achieve revenue growth targets. + Ensure expansion strategies align with customer objectives and business value. ** Customer ... the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our… more
- IBM (Lowell, MA)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully realize ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has unique...all levels with customers and IBM colleagues. To drive expansion and renewal growth, you'll guide leading enterprise companies… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Intuit (Atlanta, GA)
- …field teams. + Propose plays and initiatives to increase adoption, retention, and expansion across the customer lifecycle . **Leadership & Communication** + ... Customer Success (CS) teams deliver measurable outcomes, reduce churn, and accelerate customer expansion . This role requires a blend of strategic thinking,… more
- Confluent (Springfield, IL)
- …to detail and delivering results across multiple initiatives such as driving expansion , customer satisfaction, feature adoption, and retention + Collaborative ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Consolidated Electrical Distributors (Kansas City, MO)
- …Implement the agreed upon disciplined sales process at timelines determined by the customer 's contract lifecycle to maximize the customers outcomes. + Assist ... customer experience strategy for long-term agreements + Execute the agreed-upon customer experience strategy for adoption, expansion and renewal of … more
- Stratasys (Waltham, MA)
- …**Participate in cross-functional initiatives** to streamline and optimize the full customer experience and engagement lifecycle -from first contact through ... Tracking and influence of key CS metrics such as customer health scores, time-to-value, and expansion potential....success. That's why we've designed a comprehensive Total Rewards program that goes beyond the basics and supports our… more
- GE Vernova (Salem, OR)
- …outcomes by aligning internal resources to deliver value and results across the customer lifecycle . + Lead regular check-ins, business reviews, and success ... + Translate complex technical features into business value and ensure alignment with customer goals and desired outcomes. + ** Lifecycle Management & Customer… more
- Abbott (Abbott Park, IL)
- …with customer accounts, focusing on improving economic profitability, increasing customer loyalty, securing retention, and driving value expansion . + Act ... value offering + Collect and transmit VOC (Voice of Customer ) **REVENUE:** + Menu expansion (utilization of...Service sales + Free of charge control + Menu expansion + Lifecycle management of product +… more
- SAP (Palo Alto, CA)
- …from. Job Title: **Domain Lead (Application Development & Custom AI) - Customer Success** Location: SAP Office, North America Expected Travel: 30-40% **Role ... is focused on driving **post-sales success, domain maturity, and consumption and expansion growth** for **Application Development and Custom AI** on SAP BTP across… more
- CoreSite (Secaucus, NJ)
- …Responsible for the overall planning, planning, implementation/management and close-out of customer move-in, expansion and migration projects. + Coordinate with ... resources to ensure accurate work orders + Ensure excellent customer service throughout the project lifecycle by...a public transit pass Additional Perks + Wellness Reimbursement Program : Yearly stipend of $500 for employees and $300… more
- IBM (Armonk, NY)
- …with account sales teams to proactively identify, manage, and mitigate customer consumption risks, ensuring long-term success and expansion opportunities. ... expertise** * Experience: +5 years of experience in Technical Account Management (TAM), Customer Success Management (CSM), Program Management, or a related … more
