- UKG (Ultimate Kronos Group) (Lowell, MA)
- …believe exceptional customer experiences are the foundation of long-term success. Our Customer Lifecycle Marketing team is on a mission to wow customers at ... is the team for you. **Position Overview: ** The Customer Lifecycle Marketing team is seeking a...Marketing team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives… more
- SHI (Bethlehem, PA)
- …software to manage and analyze customer interactions and data throughout the customer lifecycle , improving customer service, retention, and sales growth ... - in our offices or yours.** **Job Summary** The Renewal Solutions Manager is responsible for the retention of...reoccurring revenue. A RSM will execute against SHI's Volume Program Management strategy and drive results around an increase… more
- Proofpoint (Philadelphia, PA)
- …and executing retention or post-sale engagement strategies across onboarding, adoption and renewal customer lifecycle stages + Excellent written, visual ... drive adoption of key features. You will collaborate with Customer Success, Product and Renewal Sales teams...to existing customers, tailored by persona, use case and lifecycle stage (eg onboarding, adoption and renewal )… more
- Mobile Health (Queens, NY)
- …of the customer lifecycle . + Design and implement Customer Success Playbooks to streamline onboarding, engagement, renewal , and expansion processes. ... to monitor health scores, risk factors, and performance metrics. Customer Lifecycle Management + Create and optimize...and the company. Performance Analytics + Track and analyze customer success metrics (eg, NPS, churn, renewal ,… more
- SHI (Austin, TX)
- …of Cisco technologies - Intermediate * Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree ... lifecycle , and ensuring retention and growth through strategic customer success reviews. This role involves serving as a...and analyze detailed consumption reports and provide insights for customer success and renewal strategies + Build… more
- OneMain Financial (New York, NY)
- …implementation, reporting/insight generation, and ad-hoc analyses spanning all aspects of the current customer lifecycle . **In the Role** + Own and develop all ... We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics... channel marketing teams to develop and drive loan renewal strategies. + Monitor PC loan renewal … more
- SHI (Raleigh, NC)
- …or service lifecycle , and ensuring retention and growth through strategic customer success reviews. This role involves serving as a Subject Matter Expert, ... Description** + **Strategic Leadership:** Collaborate with the VP of Program Services to develop and execute a customer...and analyze detailed consumption reports and provide insights for customer success and renewal strategies + Build… more
- Proofpoint (Pittsburgh, PA)
- … customer executives understand the value delivered by our products throughout the lifecycle and particularly leading up to a renewal event + Partner closely ... seeking a leader for our Digital & Low Touch Customer Success team. As automation and AI capabilities advance,...customers. While this role is focused on our digital program , it extends to other related areas, such as… more
- AAA Mid Atlantic (Wilmington, DE)
- …engagement, loyalty, and lifetime value with the ultimate goal of meeting established renewal count and revenue targets while creating members for life. This role is ... primary areas of responsibility include: owning the onboarding and lifecycle marketing of ACA's geographically diverse membership base; partnering cross-functionally… more
- Forrester (Atlanta, GA)
- …Success, the successful candidate is responsible for managing aspects of the postsale customer lifecycle focused on improving loyalty, retention, and growth by ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...Deliver consistent business results: Improve client engagement and strengthen renewal rates and enrichment. + Lead through managers to… more
- HUB International (Berkeley Heights, NJ)
- …an Account Executive at SWIS, you will be responsible for managing the full lifecycle of renewal business for a portfolio of commercial accounts. This includes ... **Specialty Wholesale Insurance Solutions (SWIS)** is the wholesale subsidiary of Specialty Program Group LLC (SPG). We are not only a powerful market resource for… more
- Walmart (Bentonville, AR)
- …hands-on experience with Excel, Tableau, and/or Looker. + Deep understanding of customer lifecycle management, key engagement touchpoints, and LTV modeling. + ... policies, procedures, and ethical standards. + 3+ years of relevant experience in customer retention, performance marketing, or lifecycle strategy, with at least… more
- TECO Energy (Ybor City, FL)
- …business needs and system solutions. * Highly motivated with strong customer service focus. WORKING CONDITIONS Normal working conditions with occasional weekend ... an operational coordinator and subject matter contributor, managing asset lifecycle workflows, monitoring vendor compliance, and facilitating sourcing decisions.… more
- Rush University Medical Center (Chicago, IL)
- …circumstances of each case. **Summary:** The f Parking & Transportation Program Manager, provides strategic and operational leadership for all parking, ... permit systems, valet services, and enforcement, ensuring efficient, safe, and customer -focused services. Manage internal staff and vendor partners across all… more
- Mill Creek Residential (St. Petersburg, FL)
- …resident satisfaction to the Community Manager + Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other ... point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing… more
- Lithia & Driveway (Medford, OR)
- …providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, ... role is supporting the rollout of vendor programs, ensuring dealerships understand program details, benefits and expectations. The VRM updates and maintains vendor… more
- Govini (Arlington, VA)
- …closely with Engagement Managers and Sales to align on account strategies, renewal forecasting, staffing plans, and account opportunities and risks. You will ... and Defense acquisition processes and the importance of effective and efficient program management, supply chain risk management, and program and technology… more
- Nightwing (Sterling, VA)
- …software, licenses, warranties, and service agreements. + Track asset lifecycle activities including acquisition, deployment, reassignment, renewal , and ... and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive… more
- Mill Creek Residential (Conroe, TX)
- …resident satisfaction to the Community Manager + Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other ... request and staffing structure) + Complete all new lease and renewal paperwork, including related addendums + Complete resident communications when applicable… more
- AIG (Atlanta, GA)
- …the A&H teams to assist underwriters, internal and external customers to provide exceptional customer service for a range of services. In this role, you will be ... tasks associated with assisting the underwriter with the full lifecycle of a risk. + Reserve new business quotes...+ Reserve new business quotes + Prepping files for renewal including file organization, loss runs and contract comparison… more