- Merck & Co. (North Wales, PA)
- …inform the brand team of opportunities and choices. Utilize self- service media analytics tools and perform analyses of customer level engagement data across ... team, leveraging new and existing capabilities to-bring to light customer insights and help the team execute...Partner with internal and external teams to uncover data-driven insights via ad hoc and/or advanced analytics .… more
- Merck & Co. (Rahway, NJ)
- …Skills: Business Requirements Management, Change Management, Contact Center Operations, Customer Communications, Customer Service Improvement, Key ... Job DescriptionJoin our Animal Health team as the Associate Director, Customer Support for US Pet Technology. We're looking for an experienced contact-center leader… more
- Merck & Co. (CA)
- …simplify complex information and convey technical details clearly.Proficient in using advanced analytics to generate customer insights and drive ... Experience and Skills:Background in sales, account management, consultative roles, or customer service .Experience analyzing metrics to evaluate progress toward… more
- Cipla (Central Islip, NY)
- …affecting operations. Staying Informed to Enhance Procurement Strategy through market analytics and insights Continuously monitor industry trends and ... quotations considering the total cost associated with procuring an item or service and finalizing supplier Manage and Monitor PO Generation & approval process… more
- Capital One (Wichita Falls, TX)
- …opinions and recommendations. Audit's vision to provide high value, independent, proactive insights , to innovate with technology, and to be a top-notch talent ... make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing… more
- Core and Main LP (St. Louis, MO)
- …Strong aptitude for data analysis and reporting - Experience providing excellent internal customer service - Ability to manage multiple priorities and deadlines ... & Main is a leader in advancing reliable infrastructure (TM) with local service , nationwide(R). As a specialty distributor with a focus on water, wastewater, storm… more
- BeOne Medicines (Emeryville, CA)
- …handovers. + Build best-in-class market research capability generating deep HCP, patient, and customer insights to shape brand strategy and measurement. + Stand ... The VP, Global Commercial Insights & Business Analytics will build...to translate business needs into scalable data, platforms, and self- service tools. + Manage budgets and vendor ecosystem; reduce… more
- Organon & Co. (Plymouth Meeting, PA)
- **Job Description** **The Position** This role will be part of the Commercial Analytics & Insights group and support the US market. The Associate Director will ... inform the optimal level and mix of investments across channels, brands, and customer segments. **Responsibilities** + Lead analytics support for one business… more
- Home Depot (Atlanta, GA)
- **Position Purpose:** Decision Analytics associates produce insights that answer key enterprise questions around budget, priorities, courses of action, and ... analysis by identifying the right metrics for consistent, effective insights that drive business outcomes. Decision Analytics ...and ELT organizations + Produce deep, statistical analysis in service of predictive insights + Ability to… more
- Ally (Lansing, MI)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... Detroit, MI office. Reporting to the Director of Auto Credit Risk Analytics , this position is responsible for executing quantitative analysis to identify, measure… more
- GCI Communication Corp (Anchorage, AK)
- …ensure the quality, efficiency, and scalability of data while providing advanced analytics solutions to enhance network performance, customer experience, and ... insights from large datasets, including network performance analysis, customer behavior modeling, churn prediction, and operational optimization. + Implement AI… more
- Micro Center (Hilliard, OH)
- …Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are ... currently looking for a Senior Marketing Analyst for our Customer Strategy and Analytics Team who can...dynamic storyteller enabling them to provide strong recommendations and insights to personalize our digital customer journeys.… more
- CyrusOne (Dallas, TX)
- The Global Physical Security Data Analytics & Reporting Specialist is pivotal in supporting the Global Physical Security Organization by enhancing operational ... efficiency through data-driven insights and effective vendor management. This position is centered around the analysis of diverse security data sources and is… more
- First Insight, Inc. (Pittsburgh, PA)
- …solutions - highlighting applicable FI solutions and partnership value to attaining customer business goals. Provide Insights /advisory services to customers to ... 3+ years of account management/ customer success experience Change Management and Customer Support/ Service experience is a plus. Strong business acumen with… more
- SMBC (Sacramento, CA)
- …and technology experts who came together for the challenge of building a full- service digital bank from scratch. We're committed to doing it the right way ... for the customer and are growing rapidly. To learn more about...to end users on dashboard functionality + Deep Dive Analytics + Query and analyze large and complex datasets… more
- GRAIL (Durham, NC)
- …For more information, please visit grail.com . GRAIL is seeking an Operations Lead for GRAIL's Customer Service Team. We are seeking a Customer Service ... and serve as the primary point of contact for customer service -related operations. In this role, you...ideal for someone who excels at problem-solving, cross-functional collaboration, analytics , and execution. The ideal candidate will have a… more
- Boston Consulting Group (Chicago, IL)
- …interact with customers at all organizational and technical levels Focus on excellent customer service and user needs; willingness to go above and beyond ... deliver superior value and sustained impact, accelerating clients' speed to insights . The work also includes running client deployments, including tool… more
- unifyCX (Louisville, KY)
- …support, analytics , and AI-driven tools like GoTalent.AI, Voice of Customer , and automatic QA. Our outcome-based model prioritizes measurable results for more ... , who thrives on translating strategy into execution across fast-paced, tech-enabled service environments. You will play a key role in enabling business… more
- Ralliant (Salem, OR)
- …the Americas Service Solutions Organization, specifically Sales Leadership: Land/Expand, Customer Success, Customer Service & Renewals Management + ... that sells hardware, this role is critical in driving service revenue, building customer loyalty, and ensuring... Feedback & Advocacy: Implement feedback mechanisms to gather customer insights and advocate for customer… more
- Torchy's Tacos (Austin, TX)
- …the organization to align initiatives and achieve shared goals. Maintain a customer -centric mindset by using insights to create meaningful and differentiated ... offerings. Pricing Strategy Collaborate with Finance to analyze market trends, customer data, and competitor pricing. Develop and implement pricing strategies that… more
