- Wise (Austin, TX)
- …More about our mission and what we offer . Job Description We're looking for a Customer Support Vendor Manager to join our team in the Austin office. This role ... helping our outsourcing partners with operational management. The Vendor Manager will be working on managing one of our...customer support KPIs, setting and tracking of the Service Delivery Gates, using data extracted from Looker for… more
- ArchWell Health (Nashville, TN)
- …who genuinely care about them, their families, and their communities. Job Summary: The IT Customer Service Lead's role is to oversee the Help Desk and Field ... of Help Desk and Field Services functions. The IT Customer Service Lead will also provide VIP...end user issues. Design and enforce request handling and escalation policies and procedures. Coordinate and/or perform hands-on fixes… more
- Firstrust Bank (Bryn Mawr, PA)
- …and resources to help your success. For us, that means employees who offer exemplary customer service with a commitment to our values - honesty, integrity and ... team members including specific training related to product knowledge, sales, customer service , compliance, operations and/or technical training. This includes… more
- Culture Fits (Bowie, MD)
- …client-friendly communications and vice versa Required Skills: *Organization *Adoption *Religion * Service Providers * Escalation *CRM *ROOT * Customer ... Job Description: Job Title: Technical Account Manager Reports To: Director of Customer ...technical challenges in a timely and effective manner. Issue Escalation and Resolution: Act as the escalation … more
- Cantalician Center for Learning (Buffalo, NY)
- … point for complex technical issues; ensure timely resolution and excellent customer service for all staff. Microsoft 365 Administration: Oversee administration, ... holidays, and much more! SUMMARY OF DUTIES The IT Manager is a newly created leadership role responsible for...Recruit, hire, and oversee staff in key leadership and service roles. Review, approve, and ensure accuracy of direct… more
- TD Bank Group (New York, NY)
- …for this role. Line of Business: Audit Job Description: The Senior Audit Group Manager leads and develops a team of audit professionals and oversees, plans and ... audit team for an area of significant risk, complexity or scope People Manager role that generally manages a team greater than 5 Audit professionals/specialists… more
- Hapag-Lloyd AG (Atlanta, GA)
- …JOB QUALIFICATIONS University Degree and/or 10 years of experience in Sales and/or Customer Service or the equivalent combination of education and experience. ... JOB SUMMARY The Sr Manager Business Development, Oversees the administration of all...Uses customer feedback to improve overall future customer service and translates customer 's… more
- Unum Group (Atlanta, GA)
- …Management: Ensure the uptime, reliability, and performance of homegrown customer -facing digital applications Oversee incident resolution, service requests, ... and lead escalation management when issues impact key assets or customer experiences Agile & Delivery Support: Support Agile ceremonies, work prioritization, and… more
- Passes (Los Angeles, CA)
- …years of proven experience in a support and/or Trust & Safety role under a customer service environment, Trust & Safety team, social media platform, or similar ... We are seeking a data-driven, systems-savvy, and policy-experienced Trust & Safety Program Manager to join our team, focused on making a safe environment for Passes… more
- Wynn Resorts (Las Vegas, NV)
- …highly desirable Hands on experience with fast paced, technical environment Excellent customer service skills are required Familiarity with ServiceNow is ... Service to our business units. The IT Service Desk Manager role is responsible for...communication activities (pager duty, executive summary etc.). Act as escalation point for all requests and incidents. Develop, maintain… more
- St. Luke's University Health Network (Whitehall, PA)
- …presents as a composed and competent leader Quality focused Exudes patient and customer service focus Shares a compelling strategy that inspires others Medical ... we serve, regardless of a patient's ability to pay for health care. The Manager , Practice Operations leads and manages the operations of assigned practices to ensure… more
- hyve solutions (Fremont, CA)
- …strategies, resources and technology solutions. About the job As a Product Sourcing Manager , you will purchase supplies and services from vendors; plan, schedule ... with the goal of improving quality, reducing cost and with better service and lead times. Continuously drive cost savings opportunities, present proposals to… more
- JPMorgan Chase & Co. (Chicago, IL)
- Job Description Do you have a passion for client service in everything you do? You have found the right team! As an Operations Specialist US JPMC within the Trade ... and Working Capital Client Service Group, you will be responsible for managing and...portfolio, servicing Letter of Credit requests, researching and resolving customer inquiries, reviewing account documentation, and managing internal project… more
- Siemens (Wendell, NC)
- …ability to perform and prioritize simultaneous tasks while maintaining excellent customer service . Excellent PC skills including Microsoft Office tools ... you'd make a great addition to our team! We are looking for an Engineering Manager to lead our Low Voltage Motor Control Centers product. This position will be based… more
- Goodwill Industries of Middle Tennessee (Madison, TN)
- …employees with a focus on controlling payroll costs and adequate coverage and customer service . Provides a clean, fun, and safe environment for employees ... Job Location Rivergate Job Summary: The Retail Assistant Store Manager works with the store leadership team and staff...and customers. Provides maximum level of customer service to ensure repeat sales. Maintain… more
- Bojangles (Chapin, SC)
- …WOW guest service with every interaction. Reduce R&M through proper manager walks, process execution, and timely escalation of opportunity were applicable. ... hospitality, our inclusiveness, and the promise to deliver great service . Benefits of Being a General Manager ...sales, and profitability in our restaurants, by maintaining a customer -centric culture. They do this by ensuring an outstanding… more
- POSTGRADUATE CENTER FOR MENTAL HEAL (Brooklyn, NY)
- …services, monitoring the safety and security of the facility, providing good customer service , and exercising good judgment in managing crises. ESSENTIAL ... Nonprofit - Social Services Description JOB SCOPE: The Residential Case Manager provides supportive counseling to assist residents in achieving individual long… more
- Goodwill Southern California (Fontana, CA)
- … Manager leads team to achieve established goals for sales, production, customer service , payroll, safety and expense control and closely collaborates with ... while maintaining established company standard operating procedures (SOP). Provide excellent service , engages with each Ambassador, customer and donor, while… more
- LER TechForce LLC (Auburn Hills, MI)
- …Fixed First Visit. - Project manage and lead initiatives to improve Fixed First Visit, Customer Service Index (CSI), and other service related projects. - ... within dealership operations to work in Auburn Hills. The Service , Parts & Customer Care Organization is...Organization is currently seeking a highly skilled, solutions-oriented Global Service Commodity Manager - Diesel / Transmission… more
- ServiceNow (San Diego, CA)
- …ServiceNow teams to ensure a timely response and resolution. Act as an escalation point for customer impacting business critical issues. Qualifications To be ... Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work. *Please… more
