- Novo Nordisk Inc. (Orlando, FL)
- …as a leader in the diabetes care market, understanding the local market and customer needs and positioning Novo Nordisk product and services to improve care of ... most appropriate Novo Nordisk product and approved usage for the customer 's needs. Relationships Externally, the EDCS maintains relationships with physicians,… more
- Repligen (Waltham, MA)
- …analyze, and report on monthly supplier performance data, including quality, delivery , and service metrics.Prepare and distribute supplier report cards ... and document nonconforming material detected during incoming inspection, production, or customer complaints. Ensure accurate logging of issue details, affected part… more
- Novo Nordisk Inc. (Langhorne, PA)
- …to fulfill regional account targeting strategy requirements Manage business unit customer needs assessment. Apply assessment frameworks against accounts in region by ... overseeing DCS account assessment activities. Identify program/ service requirements for addressing needs. Work with the VP Diabetes Sales, Field Sales, Regional… more
- Eisai, Inc (Nutley, NJ)
- …Eisai Patient Support, and our Specialty Pharmacy partners in the design and delivery of this solution.Partner in the ongoing monitoring of current HCP strategy ... and bill, GPO distribution and hospital P&T, landscape of infusion service reimbursement is preferred.Experience in development and implementation of brand… more
- AbbVie (North Chicago, IL)
- …launch readiness through collaboration with internal partners and ensuring comprehensive training delivery to Customer Service Operations. Responsible CS ... Tok (https://www.tiktok.com/@abbvie) . Job Description Provides leadership and direction in Customer Service Operations n in managing the overall effectiveness… more
- Amazon (Bellevue, WA)
- Description Join Amazon's Customer Delivery Experience (CDE) Science Team - Shaping the Future of Global Logistics We're seeking exceptional scientists and ... we translate scientific innovations into practical solutions that directly improve customer delivery experiences at massive scale. Ideal Candidates: We're… more
- Capgemini (Atlanta, GA)
- …anticipates and influences customer demand for services and ensures that service delivery organizations are capable to fulfil the demand Client Intimacy ... **Job Title** : Senior Service Delivery Manager - Service...including applications, infrastructure and operations Extensive experience in the delivery of customer services to develop, maintain… more
- Cisco (New York, NY)
- …best-in-class customer experience. **Minimum Qualifications** Experience: 7+ years in customer -facing service delivery engineering roleswith 5+ years ... Customer Delivery Technical Leader - Enterprise...potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every… more
- SAP (Herndon, VA)
- …derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and support + Execute on SAP NS2 ... benefit options for you to choose from. **SAP NS2 Service Delivery Manager (Austin, TX or Herndon,...for change management of planned activities + Supports the service plan review with the customer and… more
- Celonis (Raleigh, NC)
- …+ 8+ years of work experience in a Global Technical Software Support Center or IT customer service industry + 6+ years in a customer facing support role ... be based in Raleigh, USA. **The Role:** As a Customer Support Delivery Manager, you will be...Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. + **Receive Exceptional Benefits:**… more
- SHI (Piscataway, NJ)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Engineer - AI will be part of the Integration Data Center ... integration, and operation of AI solutions for clients. The Service Delivery Engineer - AI plays a...programming languages to support solutions. + Maintain a strong customer service focus, ensuring effective communication and… more
- Philips (Cambridge, MA)
- …supervision. This includes optimizing systems, processes, and cross-functional teams that support customer service and solutions delivery , ensuring the ... ** Service Delivery Performance Specialist** **In this...improvement methodologies such as Lean Six Sigma. Familiarity with customer service tools and service … more
- LinkedIn (New York, NY)
- … customer stakeholders as well as Strategic Business Reviews. + Analyze current customer engagement metrics and leverage the Learning Center to provide new ... measured through depth, frequency and quality of executive engagements, delivery of ROI as validated by the customer...client information to identify product or growth opportunities in service of customer value + Influential verbal… more
- Xylem (Seneca Falls, NY)
- …expectations through innovative and sustainable solutions. **THE ROLE:** The Technician in IT Service Delivery is a vital role focused on the operational aspects ... systems * Train users on new technology and software Service Delivery Management: * Manage service...computer systems, networking, and various software applications. * Strong customer service skills with the ability to… more
- Graybar (Dallas, TX)
- …drive a Graybar truck or van from the warehouse to each destination, providing on-time delivery and good customer service . You will be responsible for ... role you will:** + Help determine best routes for delivery to meet customer expectations + Deliver...+ Deliver products to Graybar customers while providing excellent customer service + Load and unload trucks… more
- TTEC (Seattle, WA)
- …potential has a place here with TTEC's award-winning employment experience. As a Team Lead, Service Delivery working in Seattle, WA, you'll be a part of bringing ... goals. You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience...line manager for your team. You'll report to the Service Delivery Manager. We're looking for a… more
- Amazon (Dallas, TX)
- …AWS services or other cloud offerings - 6+ years of experience working in a customer -facing service delivery or technical account management role, with a ... simplifies deployment, migration, and management using automation and machine learning , backed up by a dedicated team of Amazon...Be involved in the change management process of the customer 's environment to ensure success and service … more
- CACI International (Chantilly, VA)
- Service Delivery Manager - ServiceNow Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... to be part of an innovative fast-paced highly technical IT team as a ServiceNow Service Delivery Manager in support of the EITaaS contract for the United States… more
- Learning Care Group (Novi, MI)
- …in early childhood or education preferred. Skills and Abilities Qualifications: + Excellent customer service skills with both internal and external customers. + ... + 10+ years of progressively senior experience in sales, customer experience, service industry, member services, or...building scalable CX processes, tools, and systems for consistent service delivery . + Proficient in Microsoft Office… more
- Canon USA & Affiliates (Philadelphia, PA)
- …necessary). - Strong customer service skills to generate customer relationships through listening and learning channels such as discovery conversations, ... Oversees the processing of external vendor billing. - Solicits customer feedback and ideas for service improvement....- Solicits customer feedback and ideas for service improvement. - Monitors and ensures staff compliance with… more
