- Amazon (Boise, ID)
- …and tying it all together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSE's investigate ... serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership....- Capable of working closely with data and using analytics to problem-solve - - Ability to travel both… more
- Amazon (Denver, CO)
- …with environmental, quality, and safety requirements. * Communicates with the Cx Global and Regional Managers to ensure commissioning documents are created ... tracking progress against delivery milestones, program build reporting, data analytics /metrics reporting. * Manage commissioning standards and procedures * Oversee… more
- Coinbase (Charlotte, NC)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, ... across the organization to make data-driven decisions. As an Analytics Engineer on our team, you will...solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team… more
- Coinbase (Salem, OR)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... Experience with descriptive and inferential statistics * Experience with product analytics * Experience with customer support metrics/data P72836 \#LI-Remote *Pay… more
- Amazon (Irving, TX)
- …(III) Support (MSP CX -S). Basic Qualifications - 4+ years of industrial engineer , operations engineer , manufacturing engineer , or project engineer ... Packaging Customer Experience Org. In the position of Ops Engineer Deployment & Ramp, you will be tasked with...team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to… more
- Amazon (San Francisco, CA)
- …tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) across the country. ... serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership....alongside them on customer issues. As an Field Support Engineer , you will: - Serve as an expert on… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …* Hiring Immediately *_ **Welcome to Love's:** The Sr. Unified Communications Engineer is a seasoned technical leader responsible for designing, installing, and ... automation and machine learning models to enhance Customer and Agent Experience ( CX and AX). + Implement and manage agentic AI-powered voice recognition, speech… more
- Cisco (Herndon, VA)
- …Team Our Consulting Engineers are an integral part of the Customer Experience ( CX ) team delivering Business Critical Services to our customers! We combine the power ... of Cisco Analytics and Knowledge with the outstanding technical expertise and...groundbreakers of technology. **Your Impact** As a Security Consulting Engineer , you will help drive the effort to transform… more
- Celestica (San Jose, CA)
- …a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and responsible for troubleshooting and ... to systemically and expediently drive issues/escalations resolutions. The Network Engineer engages with customers to understand their topology and provides… more
- Comcast (Mount Laurel, NJ)
- …the remote option.) **Job Summary** We are looking for a Voice Platforms Interoperability Engineer on the Voice operations team. In this role you will be responsible ... ability to work in a metrics-based service desk that tracks progress through analytics + In-depth knowledge of OSI layers 1-7 and an ability to troubleshoot… more
- SAP (San Ramon, CA)
- …as SAP Human Capital Management (HCM), SAP Fieldglass, SAP Ariba, SAP Customer Experience ( CX ), SAP Business Data Cloud, and more. This is your chance to contribute ... sovereignty while driving innovation. **What you'll do** As a Cloud Operations Engineer , you'll: + Support Global Solution Experts in defining operating standards… more
- Amentum (Arlington, VA)
- …and Duties: We are seeking a highly skilled and motivated Systems Engineer - Controls and Power Distribution Systems to join our Digital Infrastructure ... and system integration. * Familiarity with commissioning processes and tools ( CX , TAB, etc.). * Excellent problem-solving, communication, and project management… more
- Cognizant (Louisville, KY)
- As a Google AI Senior Engineer for Contact Center solutions, you will design and implement intelligent systems using the CCAI platform to create scalable, machine ... Design & Develop Conversational Flows: Build intents, entities, and flows in Dialogflow CX for chatbots and voice assistants and managing intent recognition. * Build… more
- Cognizant (Louisville, KY)
- As a Google AI Lead Engineer for Contact Center solutions, you will design and implement intelligent systems using the CCAI platform to create scalable, machine ... Build IVR systems, call routing, and CRM integrations. * Work with real-time analytics , call transcript analysis, QA automation and agent assist tools * Collaborate… more
- Cisco (San Diego, CA)
- …Team** Our Consulting Engineers are an integral part of the Customer Experience ( CX ) team delivering Business Critical Services to our customers! We combine the ... power of Cisco Analytics and Knowledge with the outstanding technical expertise and...the groundbreakers of technology. **Your Impact** As a Consulting Engineer , you will help drive the effort to transform… more
- Cisco (Research Triangle Park, NC)
- …software. The successful candidate will interface with customers, Advanced Services ( CX ), TAC, Product management and other teams within Cisco to deliver ... environments, with the ability to demonstrate AI tools for automation, analytics , and solution development **Preferred Qualifications:** + Experience with Linux,… more
- ServiceNow, Inc. (Santa Clara, CA)
- …+ Partner with Product, Design, Research, and Data to operationalize product analytics , experimentation, and voice-of-customer. + Ensure CX KPIs (time-to-value, ... It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today -… more